Seedley
3.50
0
Seedley provides AI chatbots for businesses to enhance customer interaction, improve conversion rates, and simplify customer qualification.
Seedley Reviews
3.50
Based on 6 reviews
How would you rate Seedley?
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Hiroshi Tanaka
January 13, 2025
What do you like most about using Seedley?
The interface is user-friendly, which makes it easy to manage the chatbot features.
What do you dislike most about using Seedley?
The responses from the chatbot can feel robotic and often fail to understand context, leading to unsatisfactory customer interactions.
What problems does Seedley help you solve, and how does this benefit you?
It helps with initial customer queries, but we still have to manually step in for more complicated issues, which defeats the purpose of having a chatbot.
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Anjali Rao
January 10, 2025
What do you like most about using Seedley?
The customization options are fantastic! We can tailor the chatbot to answer specific questions and guide users through our product offerings effectively.
What do you dislike most about using Seedley?
Sometimes, the AI takes a little time to update its learning based on customer interactions, which can lead to repetitive answers.
What problems does Seedley help you solve, and how does this benefit you?
Seedley helps us qualify leads faster, which has improved our conversion rates. The insights we gather from user interactions are also valuable for refining our sales strategies.
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Sofia Petrova
January 7, 2025
What do you like most about using Seedley?
The analytics dashboard is quite useful for tracking engagement and understanding customer behavior.
What do you dislike most about using Seedley?
The chatbot sometimes misunderstands customer intent, which can lead to poor service experiences.
What problems does Seedley help you solve, and how does this benefit you?
It helps to handle FAQs efficiently, but we still need to monitor conversations regularly to ensure quality service.
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Liam O'Shea
December 3, 2024
What do you like most about using Seedley?
The chatbot's ability to handle multiple queries simultaneously is impressive. It has significantly reduced the load on our customer service team.
What do you dislike most about using Seedley?
There are occasional bugs that affect the chatbot's performance, but they are usually resolved quickly with updates.
What problems does Seedley help you solve, and how does this benefit you?
Seedley streamlines our customer interaction process, helping us to engage with users effectively and improve overall satisfaction.
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Amina Khan
November 29, 2024
What do you like most about using Seedley?
I appreciate the ease of integration into our existing website. The setup process was straightforward, and the chatbot could be customized to match our branding quite well.
What do you dislike most about using Seedley?
The customer support could be more responsive. When I had questions during the setup, it took longer than expected to get assistance.
What problems does Seedley help you solve, and how does this benefit you?
Seedley helps us manage customer inquiries efficiently, which has freed up our team to focus on more complex issues. However, the AI sometimes struggles with nuanced questions, which can lead to customer frustration.
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Carlos Gonzalez
November 24, 2024
What do you like most about using Seedley?
I love the flexibility to set different responses based on user intent. It allows us to be more engaging.
What do you dislike most about using Seedley?
The learning curve for setting up the advanced features can be steep, requiring some time to fully utilize.
What problems does Seedley help you solve, and how does this benefit you?
It helps us qualify leads and engage customers promptly, which is essential for our fast-paced sales environment.
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