Sbhelper
4.00
0
Sbhelper is an AI support bot for small businesses that provides 24/7 customer service with easy setup and customization.
Sbhelper Reviews
4.00
Based on 5 reviews
How would you rate Sbhelper?
What’s your thought?
Julius Nkosi
January 2, 2025
What do you like most about using Sbhelper?
I appreciate the 24/7 availability of Sbhelper. It allows my customers to get immediate responses without having to wait, which has significantly improved their satisfaction.
What do you dislike most about using Sbhelper?
The setup process was a bit more complicated than I expected. There were a few features that took some time to figure out how to customize effectively.
What problems does Sbhelper help you solve, and how does this benefit you?
Sbhelper helps me handle a large volume of customer inquiries efficiently, allowing me to focus on growing my business instead of getting bogged down with routine questions.
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Hassan Fahim
December 27, 2024
What do you like most about using Sbhelper?
The customization options are quite extensive, allowing me to tailor the bot to fit the tone and style of my business.
What do you dislike most about using Sbhelper?
There are times when the responses can feel a bit robotic, lacking the personal touch that some of my customers prefer.
What problems does Sbhelper help you solve, and how does this benefit you?
Sbhelper has been instrumental in managing customer expectations, especially during peak hours when I can't be available to answer calls.
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Rafael Santos
December 22, 2024
What do you like most about using Sbhelper?
It's easy to embed on my website, which is a big plus. The integration process with WordPress was seamless.
What do you dislike most about using Sbhelper?
The AI's learning curve seems slow. It doesn't always recognize returning customers or specific queries as well as I'd hoped.
What problems does Sbhelper help you solve, and how does this benefit you?
It helps reduce the number of basic queries I have to handle directly, but I still find myself intervening often due to the AI's limitations.
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Amara Okafor
December 18, 2024
What do you like most about using Sbhelper?
I love the constant learning feature. It's refreshing to see the bot improve its responses over time based on customer interactions.
What do you dislike most about using Sbhelper?
There are occasional glitches that cause it to go offline, but customer support has been responsive in resolving these issues.
What problems does Sbhelper help you solve, and how does this benefit you?
It helps streamline customer communication, allowing me to focus on more strategic tasks instead of answering FAQs.
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Yasmin Khan
November 23, 2024
What do you like most about using Sbhelper?
The multilingual capability is fantastic! It allows me to cater to a diverse customer base, which is crucial in our market.
What do you dislike most about using Sbhelper?
Sometimes, the AI struggles with complex queries, but overall, it handles most common questions very well.
What problems does Sbhelper help you solve, and how does this benefit you?
Sbhelper saves me time by providing instant answers to inquiries, which means I can dedicate more resources to other aspects of my business.
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