RobojinAI
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RobojinAIAI enhances customer support using ChatGPT, integrates with major platforms, and supports customizable multilingual chatbots.
What is RobojinAI?
RobojinAIAI is a tool that aims to revolutionize customer support by utilizing ChatGPT technology to provide high-quality responses based on various content sources such as website content, PDF documents, SOPs, and FAQs. The tool can handle multiple inquiries simultaneously, supports over 50 languages, and integrates with popular customer support platforms like Crisp Chat, with future integrations planned for Intercom, Zendesk, and Freshdesk. RobojinAIAI offers different pricing plans including Ultimate, Pro, Growth, and Basic, each with varying features like the number of chatbots, supported pages, languages, and ChatGPT response limits. Additionally, there is an option for a custom plan tailored to specific business needs, including self-hosting capability.
The training process of RobojinAIAI involves using the Open AI GPT model to train the chatbot, and users are required to provide their own OpenAI API key for this purpose. The tool can be customized according to business needs, supporting an unlimited number of team members under the custom plan. RobojinAIAI ensures the security of the OpenAI API key by encrypting and safely storing it in its database. The system can be trained on various content types to enhance the chatbot's ability to respond effectively to inquiries. Larger webpages with more than 1200 words are counted as multiple pages to reduce OpenAI API tokens cost. Additionally, RobojinAIAI supports responses in over 50 languages, offers different pricing plans with varying ChatGPT response limits, and allows for self-hosting under the custom plan.
Who created RobojinAI?
Robojin was created by Rajpal Singh, and the company behind it is RobojinAI. It was launched on May 13, 2023, with a mission to enhance customer support by integrating ChatGPT technology with platforms like Crisp Chat, Intercom, Zendesk, and Freshdesk. The company aims to improve support team efficiency, reduce operational costs, and ensure customer satisfaction through AI-powered solutions.
What is RobojinAI used for?
- Different pricing plans available
- Enhancing customer support
- Enhancing customer support by providing high-quality responses based on various sources
- Handling multiple inquiries simultaneously
- Supporting over 50 languages for providing responses
- Integration with customer support systems like Crisp Chat, Intercom, and Freshdesk to enhance response capabilities
- Customizing according to specific business needs
- Ensuring security of OpenAI API key by encryption and safe storage
- Offering different pricing plans with varying features
- Managing a high volume of inquiries efficiently
- Training the chatbot on various content sources like website content, PDF documents, SOPs, and FAQs for accurate responses
- Increasing staff productivity through automated responses
- Support for multiple languages
- Enhance customer support using ChatGPT technology
- Integrate with customer support systems like Crisp Chat, Intercom, and Freshdesk
- Handle multiple inquiries simultaneously
- Provide responses in over 50 languages
- Offer different pricing plans with varying features
- Customize services according to business needs
- Ensure security of OpenAI API key
- Encrypt and store OpenAI API key securely
- Train chatbot on various types of content
- Automate chatbot training using website content, knowledge base, PDF documents, SOPs, and FAQs
- Enhancing customer support with high-quality responses based on various sources like website content, PDFs, SOPs, and FAQs
- Handling multiple inquiries simultaneously to maintain efficient customer support even during high demand periods
- Supporting responses in over 50 languages to provide inclusive and accessible customer service globally
- Offering various pricing plans with features like different numbers of chatbots, web/PDF pages, languages supported, and ChatGPT response limits
- Customizing services according to specific business needs with options like unlimited chatbots, web/PDF pages, languages, ChatGPT responses, and team members
- Ensuring security by encrypting and safely storing OpenAI API keys in the database
- Providing integration with customer support systems like Crisp Chat, Intercom, and Freshdesk, with further integrations like Zendesk planned in the future
- Automating responses using ChatGPT technology to reduce customer wait times and enhance satisfaction
- Helping support staff be more productive by delivering consistent, high-quality answers based on trained content
- Training chatbots using OpenAI GPT model for robust performance in answering customer inquiries
- Powering customer support by integrating RobojinAI into chat support systems like Crisp Chat, Intercom, and Freshdesk
- Increasing support staff productivity by providing prompt and accurate responses, reducing customer wait times, and automating tasks
- Providing high-quality and consistent answers by training RobojinAI on website content, knowledge base, PDF documents, SOPs, and FAQs
- Managing a high volume of inquiries simultaneously to ensure efficient customer support even as the business grows
- Offering customer support in multiple languages to provide inclusive and accessible service globally
- Providing high-quality responses based on various sources
- Integrating with customer support systems like Crisp Chat, Intercom, and Freshdesk
- Training chatbots using ChatGPT technology
- Generating accurate, helpful, and high-quality responses to customer inquiries
- Supporting over 50 languages for responses
- Integration with popular support systems
- Enhanced response capabilities
- Reduction of customer wait times
- High volume of inquiries handling
- Custom plan option
- Security with secure API keys
- Increase staff productivity
- Training on various content
Who is RobojinAI for?
- Customer Support Representatives
- Customer Service Managers
- Technical Support Specialists
- IT Help Desk Technicians
- Call Center Agents
- Chat Support Agents
- Support Teams
- Customer Support Agents
- Help Desk Operators
- Customer Success Managers
- Knowledge Base Managers
- Business owners
- Content managers
- Customer service representatives
- Customer support
- Technical Support
- Customer Service
- IT Support
- Content creators
- Technical Writers
- Knowledge Management Professionals
- Language translators
How to use RobojinAI?
To use Robojin effectively, follow these steps:
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Sign Up and Login: Create an account on RobojinAI's platform using the provided signup option. Log in to access the tool's features.
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Integrate with Support Systems: Seamlessly integrate RobojinAI with platforms like Crisp Chat to enhance response capabilities.
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Training the Chatbot: Provide your website content, knowledge base, PDF documents, SOPs, and FAQs for the bot to learn and generate accurate responses.
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Customize Responses: Train the chatbot with various content types for enhanced responsiveness.
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Multi-Language Support: Utilize Robojin's ability to provide responses in over 50 languages to cater to a global audience.
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Choose a Pricing Plan: Select from different pricing plans like Ultimate, Pro, Growth, or Basic based on your requirements and budget.
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Add OpenAI API Key: Incorporate your OpenAI API key to train the chatbot effectively and respond to customer queries.
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Enhanced Security: Rest assured knowing that RobojinAI encrypts and securely stores your OpenAI API key for data safety.
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Team Collaboration: Depending on your plan, collaborate with team members to leverage the tool effectively for customer support.
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Stay Updated: Keep an eye out for upcoming integrations with platforms like Zendesk and Freshdesk.
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Self-Hosting Option: Opt for the custom plan for advanced features like self-hosting and unlimited chatbots.
By following these steps, you can effectively utilize RobojinAI for enhanced customer support through ChatGPT technology across various languages and support systems.
Pros
- Integrated with popular support systems
- Enhanced response capabilities
- Reduces customer wait times
- Harnesses ChatGPT technology
- Consistent, high-quality answers
- Handles high volume of inquiries
- Supports multiple languages
- Different pricing plans
- Custom plan option
- Secure API keys
Cons
- Limited GPT response rates
- Precise content length requirement
- No free plan available
- Specific website content training
- Limited team members support
- Incomplete Intercom, Zendesk integration
RobojinAI Pricing and plans
Paid plans start at $9/month and include:
- 1 Chatbot
- Web/PDF Pages
- Limited ChatGPT Responses
- Training on Own Content
- Support for 50+ Languages
- Email Support
RobojinAI FAQs
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What is the difference between a plan with my own OpenAI key and one without?
- Plans with your own OpenAI key allow for a higher number of ChatGPT responses compared to those without.
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How many team members can use RobojinAI under each pricing plan?
- The Ultimate plan allows 5 team members, Pro allows 3, Growth calls for 2, and Basic only allows one team member.
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Is there a limit to how many ChatGPT responses I can get per month?
- Yes, there is a limit to how many ChatGPT responses you can get per month and it varies with each plan.
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How does the training process with my website content, knowledge base, PDF documents, SOPs and FAQs work?
- The bot is trained on your website content, knowledge base, PDF documents, SOPs, and FAQs to accurately answer customer queries. The whole process is automated.
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Can RobojinAI be self-hosted?
- Yes, RobojinAI can be self-hosted. This feature is available under the custom plan.
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How are my support documents encrypted in the database?
- All support documents are stored encrypted in the database for data security.
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Are there any upcoming features or advancements on RobojinAI?
- There is no specific information available regarding upcoming features.
Get started with RobojinAI
RobojinAI reviews
Takumi Sato
December 2, 2024
What do you like most about using RobojinAI?
The integration with popular platforms like Crisp Chat is quite handy, allowing for easier implementation in our existing workflows.
What do you dislike most about using RobojinAI?
The customization process is a bit complex and requires a clear understanding of API keys and the OpenAI model, which can be overwhelming for non-technical users.
What problems does RobojinAI help you solve, and how does this benefit you?
It helps automate responses to common inquiries, which saves time for our customer support team, but the learning curve is steep.
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Maria Fernandez
December 30, 2024
What do you like most about using RobojinAI?
I appreciate the multilingual support, which allows us to communicate with a diverse customer base.
What do you dislike most about using RobojinAI?
The pricing structure is not very transparent; it's hard to determine which plan would be the most cost-effective for our needs.
What problems does RobojinAI help you solve, and how does this benefit you?
It assists in providing quick responses to FAQs, improving our customer satisfaction, but sometimes the answers are not precise.
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Nia Chukwu
December 21, 2024
What do you like most about using RobojinAI?
The ability to train the chatbot on various content sources is fantastic, it adapts well to our specific needs.
What do you dislike most about using RobojinAI?
The initial setup took longer than expected, especially when integrating with our other customer support platforms.
What problems does RobojinAI help you solve, and how does this benefit you?
It reduces the load on our support team significantly, allowing them to focus on more complex queries.
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