Questgpt
4.72
0
QuestGPT enhances customer support with intelligent, easy-to-train chatbots, offering instant, personalized assistance and useful analytics.
Questgpt Reviews
4.72
Based on 25 reviews
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Dmitri Volkov
March 9, 2025
What do you like most about using Questgpt?
The ease of use is impressive. Even non-technical staff can set up and manage the chatbots without any issues.
What do you dislike most about using Questgpt?
It sometimes takes a bit of time to train the bot effectively for nuanced queries, but the results are worth it.
What problems does Questgpt help you solve, and how does this benefit you?
Our customer satisfaction scores have risen since implementing QuestGPT because customers appreciate instant responses.
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Kiran Reddy
March 8, 2025
What do you like most about using Questgpt?
The deployment speed is impressive. We were able to launch our chatbot in just a few days.
What do you dislike most about using Questgpt?
The training process can be time-consuming, especially for complex queries, but the results are beneficial.
What problems does Questgpt help you solve, and how does this benefit you?
It has enabled us to handle a larger volume of inquiries without the need for additional staff, saving us money.
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Marco Giordano
March 8, 2025
What do you like most about using Questgpt?
I appreciate the API capabilities. Being able to integrate with our existing systems has made the transition smooth and efficient.
What do you dislike most about using Questgpt?
There are minor glitches sometimes during peak hours, but they are rare and don't significantly affect our operations.
What problems does Questgpt help you solve, and how does this benefit you?
We can now handle a larger volume of customer inquiries without increasing our support staff, which has saved us significant costs.
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Santiago Cortez
March 7, 2025
What do you like most about using Questgpt?
The analytics feature is a standout. It provides us with insights into customer behavior that we can use to enhance our services.
What do you dislike most about using Questgpt?
The chatbot sometimes misinterprets customer intent, but this can be mitigated with better training.
What problems does Questgpt help you solve, and how does this benefit you?
It allows us to maintain a high level of customer service while managing operational costs efficiently.
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Yasmin Khan
March 5, 2025
What do you like most about using Questgpt?
The instant feedback feature is fantastic. It helps us understand what customers want in real-time.
What do you dislike most about using Questgpt?
There are minor delays in response time during peak hours, but it’s generally reliable.
What problems does Questgpt help you solve, and how does this benefit you?
It has improved our operational efficiency and allowed us to scale support without increasing costs.
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Nia Johnson
March 5, 2025
What do you like most about using Questgpt?
The instant customer feedback we get through the chatbot helps us adjust our services in real time.
What do you dislike most about using Questgpt?
It occasionally has trouble with very specific queries, but this is improving with updates.
What problems does Questgpt help you solve, and how does this benefit you?
We can now provide personalized service at scale, which has led to increased customer loyalty and repeat business.
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Hugo Martinez
February 25, 2025
What do you like most about using Questgpt?
The integration with our existing systems was straightforward, which saved us a lot of time during the setup phase.
What do you dislike most about using Questgpt?
The initial learning curve for some team members was a bit steep, but they adapted quickly.
What problems does Questgpt help you solve, and how does this benefit you?
It has significantly improved our response time, allowing us to assist more customers simultaneously without sacrificing quality.
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Anaya Patel
February 24, 2025
What do you like most about using Questgpt?
The ability to get real-time analytics is a game-changer. It allows us to adjust our strategies quickly based on customer inquiries.
What do you dislike most about using Questgpt?
Sometimes the chatbot doesn't understand slang or colloquial terms, which can lead to frustration for users.
What problems does Questgpt help you solve, and how does this benefit you?
It has freed our human agents to focus on more complex issues while the chatbot handles basic inquiries, improving overall productivity.
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Priya Menon
February 22, 2025
What do you like most about using Questgpt?
The ease of training the chatbot with our unique content has significantly improved our customer interactions.
What do you dislike most about using Questgpt?
The initial setup took some time, but once it was done, everything has run smoothly.
What problems does Questgpt help you solve, and how does this benefit you?
It allows us to provide more personalized support to our customers, which has increased satisfaction rates.
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Tomás Fernández
February 22, 2025
What do you like most about using Questgpt?
The analytics are incredibly detailed, allowing us to refine our chatbot’s approach based on real-time customer interactions.
What do you dislike most about using Questgpt?
It sometimes lacks context in longer conversations, but this is improving with ongoing updates.
What problems does Questgpt help you solve, and how does this benefit you?
We've managed to lower our operational costs while increasing response rates, which has been a win-win for us.
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Yuki Takahashi
February 20, 2025
What do you like most about using Questgpt?
The AI's ability to learn from interactions has made our customer support more effective over time.
What do you dislike most about using Questgpt?
There are minor delays during peak times, but it's manageable and doesn't affect overall performance.
What problems does Questgpt help you solve, and how does this benefit you?
It allows us to provide continuous support without needing to have staff available at all hours, which is a huge cost saver.
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Boris Petrov
February 19, 2025
What do you like most about using Questgpt?
The easy deployment and setup are definitely highlights. It saved us a lot of time.
What do you dislike most about using Questgpt?
Sometimes the bot fails to pick up on nuanced questions, but overall it's performing well.
What problems does Questgpt help you solve, and how does this benefit you?
It has helped us automate responses for common inquiries, freeing up our human agents to handle more complex issues.
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Elias Khalil
February 18, 2025
What do you like most about using Questgpt?
The customization options are great, allowing us to tailor the chatbot to our specific needs.
What do you dislike most about using Questgpt?
The initial setup was a bit complicated, but once we got through it, everything has been smooth.
What problems does Questgpt help you solve, and how does this benefit you?
It helps us provide timely support to our customers, which has improved our reputation in the market.
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Elena Vasilieva
February 15, 2025
What do you like most about using Questgpt?
The analytics features allow us to gather customer feedback and improve our chatbot continually.
What do you dislike most about using Questgpt?
The training process can be a bit time-consuming initially, but it's essential for better performance.
What problems does Questgpt help you solve, and how does this benefit you?
We've seen a noticeable improvement in customer satisfaction due to faster response times and personalized interactions.
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Sofia Wang
February 4, 2025
What do you like most about using Questgpt?
I love the customization options! Being able to adapt the chatbot to our specific needs has made a huge difference.
What do you dislike most about using Questgpt?
There are moments when the bot provides answers that are slightly off-topic, but this is improving with ongoing training.
What problems does Questgpt help you solve, and how does this benefit you?
QuestGPT enables us to cater to our customers 24/7, which is essential for our global client base.
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Liam O'Sullivan
February 3, 2025
What do you like most about using Questgpt?
The personalization features are fantastic! I can tailor the chatbots to match our brand's voice, which has made our customer interactions feel more genuine.
What do you dislike most about using Questgpt?
Occasionally, the chatbot struggles with complex queries, but this is something I'm working to improve with better training data.
What problems does Questgpt help you solve, and how does this benefit you?
It has streamlined our customer support process tremendously. Customers get their questions answered faster, which has led to increased sales and fewer support tickets.
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Aria Nguyen
February 1, 2025
What do you like most about using Questgpt?
The chatbot's ability to learn from past interactions has made it more effective over time. It's like having a smart assistant.
What do you dislike most about using Questgpt?
Occasionally, it requires a bit of tweaking for more complex inquiries, but the results are worth the effort.
What problems does Questgpt help you solve, and how does this benefit you?
It has enabled us to improve customer satisfaction ratings significantly due to faster response times.
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Tariq Al-Farsi
January 28, 2025
What do you like most about using Questgpt?
I appreciate the comprehensive support documentation that helps us maximize the tool's potential.
What do you dislike most about using Questgpt?
Some features could use more polish, but overall, it’s a robust platform.
What problems does Questgpt help you solve, and how does this benefit you?
It enables us to provide consistent and immediate customer service, which is crucial for our business.
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Omar El-Masri
January 26, 2025
What do you like most about using Questgpt?
The chatbot's ability to provide tailored responses based on previous interactions is extraordinary.
What do you dislike most about using Questgpt?
It can be a bit tricky to set up specific integrations, but the customer support team is very helpful.
What problems does Questgpt help you solve, and how does this benefit you?
We're able to reduce our average response time drastically, which has improved customer loyalty and retention rates.
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Amara Ndiaye
January 22, 2025
What do you like most about using Questgpt?
The analytics provided are very insightful; they help us understand customer behavior better and refine our chatbot's responses.
What do you dislike most about using Questgpt?
I wish there were more templates available for different industries. It took a bit of time to create a chatbot from scratch.
What problems does Questgpt help you solve, and how does this benefit you?
It has improved our response times and reduced human error in customer interactions. As a result, customer retention has improved.
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Hassan Jabari
January 17, 2025
What do you like most about using Questgpt?
The ability to integrate with existing systems is a big plus, making it easier to implement.
What do you dislike most about using Questgpt?
There are times when the bot doesn't understand specific phrases, but it's manageable.
What problems does Questgpt help you solve, and how does this benefit you?
It has helped us reduce response times significantly and increase customer engagement.
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Aisha Khan
January 15, 2025
What do you like most about using Questgpt?
I love how easy it is to train the chatbots with QuestGPT. The user-friendly interface allows me to customize responses quickly, and the integration with our website was seamless.
What do you dislike most about using Questgpt?
Sometimes the analytics dashboard can feel a bit overwhelming due to the amount of data available, but with a bit of exploration, it becomes easier to navigate.
What problems does Questgpt help you solve, and how does this benefit you?
QuestGPT helps reduce customer response times significantly. We can now provide instant support, which has improved customer satisfaction and reduced the workload on our support team.
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Leandro Silva
January 13, 2025
What do you like most about using Questgpt?
The flexibility of using React components to build custom solutions is fantastic. It allows us to create a unique user experience.
What do you dislike most about using Questgpt?
It can take some time to get accustomed to all the features available, but it's worth the effort.
What problems does Questgpt help you solve, and how does this benefit you?
We’ve improved our customer service metrics significantly, resulting in a higher net promoter score.
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Zara Iqbal
January 11, 2025
What do you like most about using Questgpt?
The instant support feature is phenomenal! Customers appreciate getting their questions answered right away.
What do you dislike most about using Questgpt?
The chatbot sometimes takes a bit longer to respond during peak hours, but it’s a minor issue.
What problems does Questgpt help you solve, and how does this benefit you?
It allows us to scale our customer support without having to hire additional staff, which has been a financial relief.
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Fatima Al-Mansoori
January 11, 2025
What do you like most about using Questgpt?
The ability to provide 24/7 support has been invaluable for our business, particularly in our global markets.
What do you dislike most about using Questgpt?
There are times when the bot doesn't grasp specific cultural nuances, but overall, it performs well.
What problems does Questgpt help you solve, and how does this benefit you?
It has helped us enhance customer engagement by providing instant responses, increasing our overall sales.
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