Onfido
4.50
0
Onfido authenticates customer identities online using AI for secure onboarding and fraud prevention across various industries.
Onfido Reviews
4.50
Based on 12 reviews
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Sofia López
January 16, 2025
What do you like most about using Onfido?
The AI-driven document verification is fast and accurate, which is crucial for our financial services.
What do you dislike most about using Onfido?
There are times when the app struggles to recognize certain document formats, which can be a hassle for our customers.
What problems does Onfido help you solve, and how does this benefit you?
Onfido helps us meet compliance requirements quickly, ensuring that we can onboard clients without unnecessary delays.
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Liam O'Sullivan
January 12, 2025
What do you like most about using Onfido?
The biometric verification feature is top-notch. It gives us confidence that we are onboarding legitimate customers while making the process seamless.
What do you dislike most about using Onfido?
The integration process took a bit longer than I anticipated, but the support team was very helpful throughout.
What problems does Onfido help you solve, and how does this benefit you?
Onfido helps us streamline our onboarding process, which has led to a decrease in drop-off rates. Customers appreciate the speed and security, which improves our overall service reputation.
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Amina Zahir
January 7, 2025
What do you like most about using Onfido?
I love how Onfido supports multiple languages and document types, which is essential for our diverse clientele.
What do you dislike most about using Onfido?
The pricing model can be a bit complex, and I wish it was more straightforward.
What problems does Onfido help you solve, and how does this benefit you?
Onfido has streamlined our identity verification, reducing manual checks and allowing us to focus on providing better service to our clients.
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Ethan Klein
January 6, 2025
What do you like most about using Onfido?
Onfido's ability to quickly verify identities using advanced AI is impressive. The user interface is intuitive, making it easy for our customers to complete the onboarding process without hassle.
What do you dislike most about using Onfido?
Sometimes the document verification can take a bit longer than expected during peak times, which can frustrate some users.
What problems does Onfido help you solve, and how does this benefit you?
Onfido has significantly reduced the risk of fraud in our onboarding process. It automates age verification and KYC compliance, ensuring we meet regulatory standards while also enhancing customer trust.
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Amir Al-Mansoori
January 5, 2025
What do you like most about using Onfido?
I appreciate the comprehensive fraud prevention features that help us stay ahead of potential threats.
What do you dislike most about using Onfido?
At times, the customer support response can be slow, especially during busy periods.
What problems does Onfido help you solve, and how does this benefit you?
Onfido has enabled us to reduce fraudulent sign-ups substantially, which protects our business and customers.
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Freya Schmidt
January 3, 2025
What do you like most about using Onfido?
The comprehensive suite of verification options gives us the flexibility to choose what fits our needs best.
What do you dislike most about using Onfido?
The initial setup took longer than expected, which could be improved.
What problems does Onfido help you solve, and how does this benefit you?
It has streamlined our onboarding process significantly, reducing the time it takes to get new customers up and running.
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Jasper van den Berg
December 17, 2024
What do you like most about using Onfido?
Onfido's Real Identity Platform is fantastic for automating verification processes. It saves us a lot of time.
What do you dislike most about using Onfido?
While the platform is generally user-friendly, there is a learning curve for new users, especially when setting up workflows.
What problems does Onfido help you solve, and how does this benefit you?
It significantly reduces the chances of identity fraud, which has improved our reputation and customer trust in the long run.
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Santiago Gonzalez
December 15, 2024
What do you like most about using Onfido?
The end-to-end identity verification process is very thorough, making me feel secure when onboarding new users.
What do you dislike most about using Onfido?
Occasionally, the mobile interface can be a bit clunky, which hinders user experience.
What problems does Onfido help you solve, and how does this benefit you?
Onfido helps in mitigating fraud risks effectively, which is essential for our operations in the gaming industry.
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Yuki Tanaka
December 4, 2024
What do you like most about using Onfido?
The integration of biometric and document verification is seamless and enhances security during onboarding.
What do you dislike most about using Onfido?
I found the initial setup somewhat complicated, and the documentation could be more detailed.
What problems does Onfido help you solve, and how does this benefit you?
Onfido helps us streamline our customer onboarding while ensuring that we comply with KYC regulations efficiently.
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Giorgio Rossi
December 3, 2024
What do you like most about using Onfido?
The machine learning algorithms behind Onfido's verification process are incredibly efficient and accurate.
What do you dislike most about using Onfido?
I wish there were more customization options available for the verification workflows.
What problems does Onfido help you solve, and how does this benefit you?
Onfido drastically reduces the time it takes to verify identities, allowing us to onboard clients much faster.
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Irene Martinez
November 29, 2024
What do you like most about using Onfido?
The fraud detection capabilities are robust and give us peace of mind when onboarding new clients.
What do you dislike most about using Onfido?
Sometimes the biometric checks can be slow, which affects the overall user experience.
What problems does Onfido help you solve, and how does this benefit you?
Onfido helps ensure compliance with regulatory standards, which is critical for our healthcare-related services.
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Clara Dupont
November 25, 2024
What do you like most about using Onfido?
The flexibility in choosing different verification methods allows us to tailor the process to our specific needs.
What do you dislike most about using Onfido?
I believe the pricing could be more competitive compared to similar tools on the market.
What problems does Onfido help you solve, and how does this benefit you?
It simplifies our onboarding process, which has improved customer satisfaction and retention rates.
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