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Omnifact is a vendor-independent AI solution committed to privacy and security, offering flexibility with both cloud-hosted and on-premise deployment options. The platform allows users to choose from various language models, ensuring control over data while leveraging the potential of AI for businesses of all sizes, from startups to large enterprises. With plans tailored to scale with user needs, Omnifact provides features such as analytics insights, API access, custom models, and integrations, personalized chat assistants, web browsing capabilities, multilingual query support, and knowledge base querying. Users can also benefit from hosting options including GDPR compliance, cloud hosting, and on-premise hosting for maximum data control. Additionally, Omnifact offers onboarding support, including product training, dedicated account managers, and various customer service options. Overall, Omnifact aims to empower teams by providing secure, flexible, and customizable AI solutions to optimize business performance and efficiency.
Omnifact Chat was created by a company named Omnifact. The founder of Omnifact and specific details about the founder are not provided in the documents. However, Omnifact is described as a vendor-independent platform committed to privacy and security, offering flexible AI solutions with options for both cloud-hosted and on-premise deployment. The company provides various plans tailored for businesses of all sizes, allowing users to choose from different language models and offering features like custom models, analytics, and dedicated support.
To use Omnifact Chat, follow these steps:
Choose the Right Plan: Select from Starter, Pro, or Enterprise plans based on your needs and team size.
Platform Features: Utilize the Omnifact Assistant which combines multiple language models (LLMs) for high-quality outputs. Benefit from personalizations, web browsing agent, multilingual query support, and mobile web app.
LLM Options: Select your preferred model per conversation, access entry tier models like GPT-4o mini, Claude 3 Haiku, and Gemini 1.5 Flash. Add multiple LLM providers, use your own self-hosted LLM for enhanced security.
Spaces Management: Create secure AI assistants, personalize and share custom spaces for collaborative work. Query internal documents within Spaces.
Account Management: Manage available LLMs, unified billing, and access data-driven insights to optimize team performance.
Hosting & Security: Choose between cloud hosting with GDPR compliance, single sign-on for secure access, or on-premise hosting for maximum control over data.
Onboarding & Support: Access product training, webinars, workshops, and a dedicated account manager for personalized guidance. Benefit from German and US customer service teams for different levels of support.
To get started, schedule a live demo with the Omnifact team to transform your business with AI while ensuring data privacy and security. Select the plan that fits your requirements and explore the various features to make the most of Omnifact Chat's capabilities.
I appreciate that Omnifact offers multilingual support which is crucial for our diverse client base. It allows us to engage with customers in their preferred language.
The interface is not as intuitive as I had hoped. It took some time for our team to get used to the navigation and find the features we needed.
Omnifact helps us streamline customer interactions, reducing response times significantly. However, the setup process was more complex than anticipated, which delayed our implementation.
I love the customizability of the chat solutions. We were able to tailor our chat assistant to match our brand voice, which has enhanced our customer interactions.
Sometimes, the analytics features can be overwhelming. There are many metrics to sift through, and it can take time to focus on what’s most relevant.
Omnifact has helped us improve customer satisfaction by providing prompt responses. The ability to integrate with our existing systems also made the transition smoother.
The flexibility in deployment options is fantastic. We could choose between cloud and on-premise hosting, which was essential for our security policies.
While the onboarding support is great, I felt the initial training could have covered more advanced features to help us maximize the tool's potential.
Omnifact addresses our need for secure data management while interacting with clients. This benefit has increased our trust with customers, knowing their data is handled properly.
Respond.io manages customer conversations across channels, ensuring secure, efficient engagement with powerful automation and real-time reporting.