NewOaks AI
4.17
0
NewOaks AI converts customer inquiries into appointments, automates 80% of queries, and integrates with CRM systems.
NewOaks AI Reviews
4.17
Based on 12 reviews
How would you rate NewOaks AI?
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Thiago Silva
January 16, 2025
What do you like most about using NewOaks AI?
I really like the integration with CRM systems, which keeps everything in sync and helps us track customer interactions easily.
What do you dislike most about using NewOaks AI?
There are times when the AI doesn't grasp more nuanced inquiries, which can be frustrating.
What problems does NewOaks AI help you solve, and how does this benefit you?
It helps in managing customer inquiries without our team being overwhelmed, improving efficiency and ensuring that customers receive timely responses.
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Clara Gonzalez
January 14, 2025
What do you like most about using NewOaks AI?
I appreciate the ability to automate a huge percentage of inquiries. It frees up our team significantly.
What do you dislike most about using NewOaks AI?
The cost is a little higher than what I expected, especially without a free tier to test the waters.
What problems does NewOaks AI help you solve, and how does this benefit you?
It helps streamline our booking processes, leading to quicker responses to customers and higher satisfaction rates.
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Jasper Lindgren
January 13, 2025
What do you like most about using NewOaks AI?
The appointment conversion feature is quite effective, and we've noticed an uptick in bookings since implementation.
What do you dislike most about using NewOaks AI?
The AI's understanding of context could be improved, as it sometimes misinterprets user intent.
What problems does NewOaks AI help you solve, and how does this benefit you?
It helps reduce the burden on our customer service team but still needs refinement in handling more complex inquiries.
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Marco Klein
December 25, 2024
What do you like most about using NewOaks AI?
The ability to handle multiple file formats is a significant advantage for our diverse client base. It streamlines the process of collecting information.
What do you dislike most about using NewOaks AI?
The chatbot can be a bit rigid in its responses. More flexibility in conversation flow would be beneficial.
What problems does NewOaks AI help you solve, and how does this benefit you?
It reduces the time spent on back-and-forth communication, allowing us to finalize appointments quickly and efficiently, which has led to increased customer satisfaction.
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Femi Okoro
December 20, 2024
What do you like most about using NewOaks AI?
The automation is outstanding! It saves a lot of time and allows our team to focus on more critical customer interactions.
What do you dislike most about using NewOaks AI?
The initial setup process could be more user-friendly. It took some time to get everything configured.
What problems does NewOaks AI help you solve, and how does this benefit you?
It addresses the challenge of managing numerous customer queries efficiently, which increases our overall productivity.
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Sipho Nkosi
December 14, 2024
What do you like most about using NewOaks AI?
The user-friendly interface makes it easy to set up and manage the chatbot. I was able to get it running in no time, which is a big plus for our busy schedule.
What do you dislike most about using NewOaks AI?
Sometimes the AI struggles with understanding complex inquiries. It would be great if it could learn and adapt more effectively over time.
What problems does NewOaks AI help you solve, and how does this benefit you?
It has streamlined our appointment scheduling process, allowing us to handle more inquiries simultaneously. This benefits our business as it leads to increased customer satisfaction and higher conversion rates.
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Liam O'Sullivan
December 5, 2024
What do you like most about using NewOaks AI?
The ease of integration with our existing systems has been fantastic. The setup was quick, and the bot started working almost immediately.
What do you dislike most about using NewOaks AI?
There have been some instances where the AI misunderstood customer intent, which can lead to frustration for users.
What problems does NewOaks AI help you solve, and how does this benefit you?
It significantly reduces the workload of our customer service team, allowing them to concentrate on more complex issues while the chatbot handles routine inquiries.
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Maya Patel
December 3, 2024
What do you like most about using NewOaks AI?
The chatbot functionality is very handy for our appointment scheduling. Clients find it easy to use, which increases our bookings.
What do you dislike most about using NewOaks AI?
The absence of a free plan makes it hard for us to recommend it to startups that may want to try before they buy.
What problems does NewOaks AI help you solve, and how does this benefit you?
It takes care of repetitive inquiries, allowing our staff to focus on more personalized customer service, which improves our overall client engagement.
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Ethan Chen
December 2, 2024
What do you like most about using NewOaks AI?
I love how it automates appointment scheduling. Our clients appreciate the ease of booking, and we've seen a boost in appointment conversions.
What do you dislike most about using NewOaks AI?
The absence of a free plan is a drawback, especially for small businesses looking to test the waters.
What problems does NewOaks AI help you solve, and how does this benefit you?
It frees up our staff from repetitive tasks and allows them to give more attention to customer relationships, which ultimately enhances our service quality.
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James McCarthy
December 1, 2024
What do you like most about using NewOaks AI?
I appreciate the automation of 80% of customer inquiries which has significantly reduced our response time. The integration with our existing CRM system was straightforward, allowing us to keep track of customer interactions seamlessly.
What do you dislike most about using NewOaks AI?
The lack of a free plan is disappointing, especially for smaller businesses. Additionally, the customization options for the chatbot could be more extensive to match our branding better.
What problems does NewOaks AI help you solve, and how does this benefit you?
NewOaks AI helps in managing high volumes of customer inquiries without overwhelming our staff. This has allowed our team to focus on more complex queries while the AI handles the routine tasks, improving overall efficiency.
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Arjun Mehta
November 28, 2024
What do you like most about using NewOaks AI?
The automation capabilities are a game-changer. It handles the bulk of our queries without needing constant oversight, which allows my team to focus on more personalized customer service.
What do you dislike most about using NewOaks AI?
I wish there were more tutorials or resources available to help newcomers understand all the features better.
What problems does NewOaks AI help you solve, and how does this benefit you?
It solves the issue of missed customer inquiries, ensuring that potential clients can book appointments anytime. This has led to a noticeable increase in our booking rates.
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Anwar Hassan
November 21, 2024
What do you like most about using NewOaks AI?
The automation is impressive! It's a major relief not having to respond to every single inquiry manually.
What do you dislike most about using NewOaks AI?
I found the initial setup to be slightly complex. More guidance could help ease new users into the tool.
What problems does NewOaks AI help you solve, and how does this benefit you?
It addresses the problem of managing customer inquiries efficiently, which has allowed us to increase our appointment bookings without additional staff.
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