MARA AI

What is MARA AI?

MARAI is an AI-enabled Review Response Generator tool founded by Ingo Lange, Maximilian Lüders, and Tobias Roelen-Blasberg in April 2020. The tool allows users to respond to customer reviews three times faster with personalized replies crafted by their personal AI assistant. MARA is capable of generating responses in all languages and is suitable for various review platforms such as Google, Booking, or Tripadvisor, as well as within review management software. Users can experience significant time and financial savings using MARA, with benefits such as 13.33 hours saved per month and €6,275 saved annually. The tool offers features like instant responses, multilingual support, 100% response rates, improved star ratings, and easy integration with review platforms and management software. Additionally, MARA offers a free trial with no sign-up costs and no credit card required, catering to the needs of businesses of all sizes. The tool has been embraced by over 2000 happy customers, including hotels and businesses around the world.

Who created MARA AI?

MARA was founded in April 2020 by Ingo Lange, Maximilian Lüders, and Tobias Roelen-Blasberg, with the support of an EXIST grant from the German Ministry for Economic Affairs and Climate Action. The Review Analytics product was developed based on extensive scientific research by co-founder Tobias, ensuring methodologically sound and high-quality results. After a successful seed round in 2022, MARA expanded its services from Review Analytics to Review Management, leading to the launch of the AI Review Reply Assistant in Q3 2022.

What is MARA AI used for?

• Generate immediate AI-based replies to customer reviews
• Communicate effectively in any language with reviews
• Achieve full coverage in responding to customer feedback
• Enhance overall rating by addressing every review
• Utilize a simple copy and paste tool for review platforms and management software

Who is MARA AI for?

• Hotels
• Businesses of all sizes

How to use MARA AI?

To use MARA effectively, follow these steps:

1. Account Setup: Create an account in just three minutes to access personalized AI capabilities for responding to and analyzing reviews.

2. Review Inbox: Efficiently manage reviews by generating replies, configuring reply automation, and receiving daily notifications for new reviews.

3. Review Analytics: Utilize the Brand Voice AI to tailor responses, teach the AI with Smart Snippets, and enhance responsiveness to recurring topics.

4. Try for Free: Test the AI Review Response Generator for free before committing to any plan, ensuring it meets your needs.

5. Pricing: Benefit from transparent pricing plans based on the number of answers per month, suitable for various business sizes.

6. Revolutionary Tool: Respond three times faster to reviews with individually crafted replies in any language, including on major platforms like Google, Booking, or Tripadvisor.

7. Benefits: Enjoy significant time and financial savings while maintaining high-quality personalized interactions to improve overall ratings.

8. Key Features: Instant AI-based responses, multilingual support, 100% response rates, improved star ratings, and easy integration through copy and paste functionality.

By following these steps, users can effectively harness the power of MARA to streamline review management, enhance customer engagement, and boost overall ratings effortlessly.