The fact that I can create a chatbot without any technical knowledge is a game-changer for my business. The drag-and-drop features make customization straightforward.
The free plan is great, but I found that the message limits can be restrictive as my business grows. I might need to upgrade soon.
It helps me automate customer service, which allows my team to focus on more complex inquiries. This has improved efficiency and customer retention.
The flexibility to create a bot that meets my specific needs is incredible. Plus, it has been very reliable with uptime.
While the tool is excellent, I would appreciate more training resources or tutorials to make the most out of it.
It has automated a significant portion of our customer interactions, allowing us to focus on more complex issues and improving overall efficiency.
I appreciate the flexibility and customization options available. The interface is clean and easy to navigate.
The initial setup took longer than expected, but the results have been worth it.
It has streamlined our customer service process, allowing us to handle more inquiries without increasing staff.
The customizable responses have made it easy to align the chatbot's tone with our company's voice.
Sometimes, the chatbot's responses feel a bit generic, and it would be nice to add more personalized touches.
It has allowed us to provide immediate assistance to our clients, improving overall customer satisfaction and retention.
The ability to create various chatbots for different purposes is very useful. I have one for customer service and another for sales inquiries.
It could use more templates for different industries, as creating a chatbot from scratch can be daunting.
Linked Forge has helped me engage visitors better, ensuring that they find the information they need without having to wait for a human to respond.
The chatbot's ability to provide instant customer service has been invaluable for our online retail business.
I wish they provided more templates tailored to different industries to help with initial setup.
It helps us respond to customer questions instantly, which has significantly improved our customer satisfaction ratings.
The ease of setup makes it accessible for everyone, and I love how it can handle multiple inquiries simultaneously.
The initial learning curve can be a bit steep, but once you get the hang of it, it's smooth sailing.
It effectively reduces the workload for customer support, allowing my team to focus on more complex issues.
The ease of use is fantastic! I had my chatbot running in no time, and it's been a great tool for engaging with customers.
I wish there were more advanced features for AI learning, but for what it offers, it’s still excellent.
It helps in answering customer queries instantly, which has reduced the number of emails and calls to our support team.
The chatbot's ability to learn from interactions has improved over time, making it more effective in assisting customers.
Some advanced features seem to be missing but are expected in future updates.
It has enhanced our customer engagement and provided immediate support, which is essential for our online service.
The ability to create a chatbot tailored to my needs without any technical skills is fantastic. It feels very user-friendly.
I would like to see more advanced features in the Pro Plan for larger businesses.
It allows for a more personalized customer experience, which has led to increased engagement and sales on my website.
The user-friendly interface is a standout feature. I could easily customize the chatbot to suit our business needs.
I feel that the analytics could be improved for a better understanding of user behavior.
It has helped us reduce response times significantly, which has improved our customer satisfaction ratings.
I love that it can handle multiple conversations at once without any delay. This is crucial for our busy website.
The analytics could be more detailed; knowing more about user interactions would be helpful.
It has freed up time for my staff by handling basic inquiries, allowing them to focus on more important tasks.
I enjoy how customizable the chatbot is, allowing me to adjust responses based on specific customer needs.
The learning curve can be a bit steep at first, but it gets easier with practice.
It allows us to efficiently manage customer inquiries, leading to higher satisfaction and quicker resolutions.
I love how easy it is to set up a chatbot for my website. The interface is incredibly intuitive, and I was able to create a custom chatbot in just a couple of hours without any coding skills.
While the features are great, I wish there were more customization options for the chatbot's appearance and behavior to better match my brand's style.
Linked Forge allows me to engage with website visitors 24/7, providing instant responses to common queries. This has significantly improved customer satisfaction and reduced my response times.
It's easy to use, and I appreciate that I can monitor the chatbot’s performance and make adjustments as needed.
The analytics dashboard could be more user-friendly. I sometimes struggle to find the data I'm looking for.
It helps improve customer service by providing quick responses to common questions, which has reduced workload for my support team.
The tool is very versatile and can be tailored to different types of businesses, which is a huge plus.
It lacks some advanced features that competitors have, but it still gets the job done.
It helps us manage customer interactions more effectively, saving time and improving service quality.
The integration process was seamless. I just had to paste a small code snippet, and the chatbot was up and running in no time.
The chatbot's AI can be a bit limited in understanding context, but it performs well for straightforward questions.
It has drastically reduced the number of support tickets by providing instant answers to frequently asked questions, freeing up my staff for more critical tasks.
The setup is straightforward, and I was able to create a functional chatbot quickly.
I would appreciate more templates and examples to help guide my setup process.
It has made customer support more efficient, allowing us to respond to inquiries without delay.
The no-code requirement is fantastic. I was able to build a responsive chatbot that fits perfectly with my business needs without hiring a developer.
Sometimes the chatbot's responses can feel scripted, lacking a more personal touch. A feature to add more personality would be great.
It allows me to provide immediate support to my customers, addressing their needs quickly and improving their overall experience on my site.
I appreciate how customizable the chatbot is. It feels personal, and I can adjust the responses to fit our branding.
I encountered some initial confusion with the setup process, but I was able to figure it out with some trial and error.
It has significantly improved our customer engagement on the website, leading to higher customer satisfaction and increased sales.
The user interface is very friendly, making it easy to navigate and set up. I appreciate the ability to customize responses based on user inquiries.
I would love to have more advanced analytics features to track user interactions and improve the bot's performance.
It helps streamline communication with our clients, ensuring no questions go unanswered, which has led to an increase in sales conversions.
The customization options are excellent! I can tailor the chatbot’s dialogue to fit my brand voice, making interactions feel more authentic.
I did encounter a few bugs during setup, but customer support was quick to help resolve them.
It has significantly improved our engagement rates by providing quick answers to customer inquiries, which has increased our overall conversion rate.