Lexy.so is an AI-powered chatbot that integrates with Notion to provide quick and accurate responses to customer inquiries. It can be set up on a website by linking Notion pages, training the chatbot, and adding a code snippet. Lexy ensures data security, works with various Notion templates, existing integrations, and can access any permitted page in a Notion workspace. It offers a free plan with limited features and characters, and paid plans with more capabilities and enterprise options.
The setup process for Lexy is quick, taking less than 5 minutes, and it improves the customer service experience by providing instant, personalized responses to inquiries. Lexy can handle large volumes of queries, offers real-time customer assistance, and minimizes manual intervention thanks to its AI capabilities. It provides comprehensive features, 24/7 support, and a free trial option. However, it has limitations such as being specific to Notion, lacking multi-language support, and not mentioning security measures in detail.
Lexy.so was launched on July 24, 2023. It was founded by an individual or team that is not explicitly mentioned in the available documents. Lexy.so is a platform that offers an AI-powered chatbot integrating with Notion to provide automated, real-time responses to customer inquiries. The chatbot learns from information stored in Notion pages and can be easily integrated into websites by adding a simple code snippet. Lexy.so prioritizes data security, storing data in compliance with GDPR and CCPA standards and not using user data to train its AI.
To use Lexy.so, follow these steps:
Link Your Notion Account: Authorize the Notion pages you want Lexy to access.
Craft Your Bot: Choose the pages to train your chatbot on.
Launch Lexy on Your Site: Obtain the code for your chatbot and embed it on your website.
Lexy works by transforming your Notion knowledge base into an AI chatbot that offers real-time responses to customer inquiries. It can handle large volumes of queries, provides automated inquiry handling, and ensures round-the-clock support. The tool offers a free trial, customizable chatbot features, and no programming skills are required. Moreover, Lexy integrates seamlessly with various Notion templates, enhancing website functionality and customer satisfaction.
I appreciate that Lexy.so integrates seamlessly with Notion, allowing me to use my existing documentation without extra setups.
The lack of multi-language support is quite limiting, especially since I deal with international clients.
Lexy.so helps me manage customer queries more efficiently, but I often find that it struggles with nuanced questions.
I love the speed at which Lexy.so responds to inquiries. It has improved our customer service response time significantly.
It can be a bit tricky to set up initially, especially for those not familiar with Notion.
It helps reduce the workload on my team by handling common questions, allowing us to focus on more complex issues.
The ability to customize responses using Notion templates is fantastic and makes the chatbot feel more personal.
It would be great if there were more detailed security measures mentioned to ease my concerns about data security.
It provides quick answers to FAQs, which frees up time for my team to concentrate on more demanding customer requests.