Instabot
3.50
0
Instabot is a chatbot platform that enhances customer engagement, supports lead qualification, and offers multi-channel interaction.
Instabot Reviews
3.50
Based on 6 reviews
How would you rate Instabot?
What’s your thought?
Ayesha Choudhury
December 24, 2024
What do you like most about using Instabot?
The customization options are fantastic! I can tailor the chatbot to match our brand's voice and personality, which has helped improve customer engagement.
What do you dislike most about using Instabot?
The pricing can be a bit steep for small businesses, but I believe the value justifies it.
What problems does Instabot help you solve, and how does this benefit you?
Instabot has streamlined our customer support process. It allows us to address FAQs efficiently, freeing up our team to handle more complex issues.
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Kamal Zahra
December 16, 2024
What do you like most about using Instabot?
I love the ease of building chatbots. The interface is intuitive, making it simple for me to create flows without any coding knowledge.
What do you dislike most about using Instabot?
Sometimes the chatbot's responses can be a bit too scripted, which might not fit every customer interaction.
What problems does Instabot help you solve, and how does this benefit you?
Instabot has really helped in qualifying leads faster, which means I can focus more on closing sales rather than answering repetitive questions.
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Chloe Smith
December 10, 2024
What do you like most about using Instabot?
I like that there’s a free trial available. It allowed me to test out features without any commitment.
What do you dislike most about using Instabot?
I find the setup process to be quite time-consuming. It took me longer than I expected to get everything running smoothly.
What problems does Instabot help you solve, and how does this benefit you?
Instabot helps manage customer inquiries, but I think it could do a better job at handling more complex questions without needing human input.
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Liam O'Reilly
December 8, 2024
What do you like most about using Instabot?
I appreciate the flexibility of Instabot in terms of channel integration. It's great that I can deploy the chatbot across web, mobile, and social media. This multi-channel approach is crucial for our outreach strategy.
What do you dislike most about using Instabot?
The interface can be a bit overwhelming, especially for new users. It took me some time to navigate through all the features and understand how to set everything up properly.
What problems does Instabot help you solve, and how does this benefit you?
Instabot helps streamline customer inquiries, allowing us to respond faster and more efficiently. This has improved our lead qualification process, but I think it still needs some fine-tuning to handle more complex queries better.
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Amina El Amrani
November 30, 2024
What do you like most about using Instabot?
The customer support is really top-notch. Whenever I’ve run into issues, their team has been quick to respond and very helpful.
What do you dislike most about using Instabot?
I feel like the analytics tools could be more comprehensive. While they provide basic insights, I would love to see more advanced metrics for performance tracking.
What problems does Instabot help you solve, and how does this benefit you?
Instabot has significantly reduced our response time to customer inquiries. This has allowed us to engage more effectively with our leads and improve our conversion rates.
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Matthew Nguyen
November 28, 2024
What do you like most about using Instabot?
The concept of a multi-channel chatbot is appealing, and the integration options with social media are good.
What do you dislike most about using Instabot?
The performance can be inconsistent. Sometimes the bot fails to understand basic queries, leading to customer frustration.
What problems does Instabot help you solve, and how does this benefit you?
It does help with basic customer inquiries, but I find that it often requires human intervention, which defeats the purpose of automation.
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