Hypertype
4.90
0
Hypertype enhances customer communications with AI, ensuring high productivity and robust security standards.
What is Hypertype?
Hypertype is an AI-powered text-based communications platform designed for customer-facing teams. It serves as a smart assistant for emails and live chats, allowing teams to provide top-notch answers to customers efficiently. Hypertype analyzes large amounts of data, with over 70 million data points analyzed, and has been used by over 2,000 businesses for customer communications. The platform aims to boost customer service team productivity significantly, with users saving three times the customer service manager's productivity per 30 emails. Hypertype emphasizes the importance of data quality and offers certifications and standards to ensure high-quality service.
In terms of data privacy, Hypertype takes privacy seriously by hosting all services in Europe and adhering to GDPR regulations. Customer data is not used for model training, retraining, or improvement, and users have the right to request data deletion at any time. Security is a priority for Hypertype, with continuous monitoring of systems, intrusion detection systems, encryption of customer data at rest and in transit, and the use of Single-Sign-In for user authentication to enhance security measures.
Hypertype is currently available in Gmail and Intercom, allowing users to upload various types of data sources and connect their hyperbrain with Gmail email history, Notion pages, and Calendly link. Custom integrations are also possible upon request by contacting the sales team. Signing up a team for Hypertype is a straightforward process through the Plans and Billing section, where the number of seats can be selected. Alternatively, users can contact support@hypertype.co for assistance in setting up the team's account.
Who created Hypertype?
Hypertype was created by Even Osterhaug. He is involved in sales at Otovo in Norway and emphasizes the importance of data quality. Hypertype is an AI-powered text-based communications platform used by over 2,000 businesses, enhancing productivity and customer interactions.
What is Hypertype used for?
- GDPR compliance
- AI Email Assistant for professionals in Customer Support, CX, Sales, Entrepreneurship, Product, Operations, and Project Management
- Efficient email communication
- Reducing time spent on writing and rewriting emails
- Crafting tailor-made responses using existing company data
- Enhancing communication effectiveness and efficiency
- Streamlining email replies in Gmail with brand voice
- Empowering teams to communicate effectively
- Enhancing email personalization
- Data unification for intelligent reply generation
- Ensuring data protection with AES-256 encryption and GDPR compliance
- Data encryption
- AI Email Assistant for email drafting
- Security with AES-256 encryption and GDPR compliance
- Custom support for various professionals
- Chrome Extension for streamlined workflow
- Enterprise-grade security and global team data access
- Dedicated Account Manager for support
- Performance analytics & insights for data-driven decisions
- Custom data source integrations for tailored solutions
- Team spaces & Data Collaboration for effective teamwork
- AI Email Assistant
- Email Draft Generation
- Brand Voice
Who is Hypertype for?
- Customer support
- CX
- Sales
- Entrepreneurship
- Product Management
- Operations Management
- Project Management
- Operations
How to use Hypertype?
To use Hypertype effectively, follow these steps:
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Sign Up: Start by signing up for a Hypertype account on their website.
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Integration: Hypertype is currently available for Gmail and Intercom. You can upload various data sources like website pages, PDFs, Excel files, Gmail email history, Notion pages, and Calendly links to enhance your communication.
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Data Processing: After uploading your data, Hypertype's AI processes it to create a Hyperbrain database for generating intelligent replies.
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Personalization: Sync your data to unlock personalized email experiences. This enhances your email communication with tailored responses aligned with your brand voice.
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Security Measures: Hypertype ensures data privacy and security. All services are hosted in Europe, follow GDPR regulations, and use encryption methods like TLS and AES for data protection.
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Team Sign-Up: If you want to sign up your team, navigate to Plans and Billing on the platform to select the number of seats. Alternatively, you can contact support for assistance with the setup.
Hypertype's AI capabilities streamline email replies, increase productivity, and provide a secure communication environment for customer-facing teams. With its focus on data privacy, efficient communication, and customization, Hypertype offers a valuable tool for businesses looking to enhance their email management processes.
Pros
- 11. Custom integration options available for tailored data flows.
- Reduced Time Spent on Writing Emails
- Tailor-Made Responses
- Data Protection with Encryption
- Centralization of Data Sources
- Enhanced productivity
- Streamlined Workflow
- Efficient communication
- AI-Powered Email Assistant
- Efficiency in Communication
Cons
- Limited website integration in the Mini plan, potentially restricting access to certain features
- No specific cons of using Hypertype were found in the provided documents.
- Some missing features from Hypertype are not mentioned in the provided documents, therefore it's not possible to list any cons at the moment.
- Pricing may not be justified for all users
- Potential limitations in customization options
- Limited availability in other tools/platforms compared to some competitors
Hypertype Pricing and plans
Paid plans start at $19/month and include:
- Streamline your email replies in Gmail with your own brand voice
- 45 Generations / month
- Reply using Individual data
- Reply in Gmail inbox
- Limited Website pages
- 7-day free trial
Hypertype FAQs
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Do you offer free trials?
- Yes, you can try Hypertype free for 7 days - no credit card required. Currently, we also provide a personalized 30-minute onboarding call to get you up and running as soon as possible.
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How long does it take before I can use Hypertype?
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How does Hypertype handle data privacy?
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How does Hypertype approach security?
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Is Hypertype available in other tools or platforms?
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How can I sign up my team?
Get started with Hypertype
Hypertype reviews
Elias Müller
February 24, 2025
What do you like most about using Hypertype?
The integration with existing platforms like Gmail makes it easy for our team to adopt and use.
What do you dislike most about using Hypertype?
I think adding a mobile app would enhance accessibility even further.
What problems does Hypertype help you solve, and how does this benefit you?
It streamlines communication processes, allowing us to improve our response times and customer service metrics.
Helpful (0)
Maxim Orlov
January 27, 2025
What do you like most about using Hypertype?
The customer data protection measures are outstanding, and they help us comply with regulations effortlessly.
What do you dislike most about using Hypertype?
The occasional lag when processing data can be frustrating, but it doesn’t detract from the overall usefulness.
What problems does Hypertype help you solve, and how does this benefit you?
Hypertype allows us to respond to customer inquiries faster and more accurately, which improves customer satisfaction.
Helpful (0)
Liliana Santos
January 11, 2025
What do you like most about using Hypertype?
The continuous monitoring of systems for security is reassuring, and the GDPR compliance is a huge plus.
What do you dislike most about using Hypertype?
There could be more extensive tutorials or documentation available for new users.
What problems does Hypertype help you solve, and how does this benefit you?
It significantly streamlines our customer service processes, allowing us to handle inquiries more effectively.
Helpful (0)
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