Giosg
3.55
0
Giosg enhances online customer interactions with live chat, chatbots, and personalized messaging tools.
Giosg Reviews
3.55
Based on 11 reviews
How would you rate Giosg?
What’s your thought?
Anya Petrova
January 6, 2025
What do you like most about using Giosg?
The personalization features are excellent. It recognizes returning visitors and tailors interactions accordingly, which enhances customer satisfaction.
What do you dislike most about using Giosg?
The integration with some third-party tools can be cumbersome and may require additional support from customer service.
What problems does Giosg help you solve, and how does this benefit you?
Giosg helps streamline our customer communication, allowing us to engage visitors promptly and improve lead conversion rates.
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Eric Miller
January 4, 2025
What do you like most about using Giosg?
I like the idea of the platform and its potential to personalize customer interactions.
What do you dislike most about using Giosg?
Unfortunately, the implementation process was quite challenging, leading to delays in launching the service.
What problems does Giosg help you solve, and how does this benefit you?
While it aims to enhance customer engagement, the execution has not met our expectations, affecting our ability to connect with clients.
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Clara Bergstrom
January 3, 2025
What do you like most about using Giosg?
The ability to personalize content is fantastic; it makes users feel valued.
What do you dislike most about using Giosg?
The learning curve for new users can be steep, which might deter some potential customers.
What problems does Giosg help you solve, and how does this benefit you?
It has improved our customer engagement metrics significantly, allowing for better follow-ups and conversions.
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Akira Takahashi
December 23, 2024
What do you like most about using Giosg?
The concept of combining chatbots and live chat is appealing and has potential.
What do you dislike most about using Giosg?
The execution falls short; the chatbot often fails to understand context.
What problems does Giosg help you solve, and how does this benefit you?
It offers some level of customer interaction, but we still need more manual intervention than expected.
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Liam Harris
December 21, 2024
What do you like most about using Giosg?
I appreciate the real-time suggestions offered by the chat-box feature, which helps maintain a smooth interaction with our customers.
What do you dislike most about using Giosg?
The interface can sometimes feel clunky, and I've encountered a few bugs that disrupt the user experience.
What problems does Giosg help you solve, and how does this benefit you?
It assists in capturing user engagement effectively, but I still find it lacks some advanced analytics features that competitors offer.
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Marek Kowalski
December 14, 2024
What do you like most about using Giosg?
The overall idea of integrating various communication channels is promising.
What do you dislike most about using Giosg?
It's frustrating when the bots fail to deliver relevant responses, which defeats the purpose of having them.
What problems does Giosg help you solve, and how does this benefit you?
While it attempts to streamline communication, the lack of reliability in responses is a significant drawback.
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Isha Rao
December 13, 2024
What do you like most about using Giosg?
The AI-powered chatbots are incredibly responsive and make interactions feel genuine. Customers often comment on how helpful they find the service.
What do you dislike most about using Giosg?
Occasionally, the chatbot can misunderstand complex inquiries, but it’s improving with updates.
What problems does Giosg help you solve, and how does this benefit you?
It helps us manage customer inquiries efficiently, reducing response times significantly and enhancing overall customer experience.
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Marcel Dupont
December 2, 2024
What do you like most about using Giosg?
The ability to analyze traffic and differentiate between users is a game changer for our marketing strategies.
What do you dislike most about using Giosg?
There are occasional lags during peak times which can frustrate both our team and customers.
What problems does Giosg help you solve, and how does this benefit you?
It helps us understand our audience better and tailor our marketing efforts, leading to improved engagement rates.
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Elena Klein
November 26, 2024
What do you like most about using Giosg?
The interactive elements keep users engaged longer, and the live chat feature is very responsive.
What do you dislike most about using Giosg?
It can be a bit pricey for smaller businesses, but the ROI justifies the cost.
What problems does Giosg help you solve, and how does this benefit you?
Giosg has significantly improved our customer service response times, which has been crucial for retention.
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Zhang Wei
November 21, 2024
What do you like most about using Giosg?
The cookie functionality for user tracking is helpful in understanding customer behavior.
What do you dislike most about using Giosg?
The chatbots need more training; they often provide generic responses that don’t address specific customer issues.
What problems does Giosg help you solve, and how does this benefit you?
It has improved our basic customer interaction, but we still face challenges in delivering tailored solutions.
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Sofia Nilsson
November 18, 2024
What do you like most about using Giosg?
The interactive content feature really sets Giosg apart from other tools. It engages users effectively.
What do you dislike most about using Giosg?
Sometimes, the analytics dashboard feels a bit limited compared to what I’d expect from a tool in this space.
What problems does Giosg help you solve, and how does this benefit you?
It allows us to gather valuable insights from user interactions, which are essential for making informed business decisions.
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