Gestualy
4.80
0
Gestualy measures and improves customer satisfaction using gestures, providing immediate feedback and valuable insights.
What is Gestualy?
Gestualy is a service that allows businesses to measure and improve customer satisfaction and mood quickly and easily through gestures, eliminating the need for time-consuming satisfaction surveys. It enables interactions with customers or guests through gestures, facilitating intelligent decision-making in business operations with the help of artificial intelligence. Gestualy guarantees an increase in participation rates compared to traditional methods, offers touchless interaction with customers, provides immediate feedback, generates valuable statistical reports including satisfaction levels, gender, mood, and age, all while ensuring data protection and privacy in compliance with GDPR regulations. The service is designed to be user-friendly and fun for customers and guests, with plans available for different event sizes and requirements.
In addition to the core features mentioned above, Gestualy continually improves its services by offering new features such as rapid interactions through gestures, inferred data using AI and computer vision techniques, facial analysis and recognition, gamification to encourage user participation, and an alert system that notifies via email if a configurable number of negative votes is detected. The tool is multi-device and works on any device with a webcam and an internet connection, accessible through popular web browsers like Chrome, Firefox, Edge, and Safari.
Furthermore, Gestualy's model is trained to recognize various gestures that express customer emotions with high accuracy. It boasts a 98% success rate based on over 500 training gestures. The platform is endorsed by businesses like Restaurante La Favorita in Villanueva del Rosario, Málaga, showcasing its effectiveness in improving customer satisfaction and providing valuable insights for businesses. The service also offers different pricing plans to suit the needs of varying event sizes, each with specific features and benefits.
Who created Gestualy?
Gestualy was created by Juan Carrasco, an Ingeniero de Telecomunicaciones from the University of Málaga passionate about new technologies. He serves as the CEO & Co-Founder of the company. Fran Gámez, also an Ingeniero de Telecomunicaciones from the University of Málaga, is the CTO & Co-Founder, bringing extensive experience in TI project development and management to the team. The company focuses on measuring and improving customer satisfaction and mood through gestures, eliminating the need for cumbersome satisfaction surveys.
Who is Gestualy for?
- Event organizers
- Restaurateurs
- Business owners
- Hotel Managers
How to use Gestualy?
To use Gestualy, follow these steps:
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Setup Requirements:
- Ensure you have a computer with a webcam, screen, and internet connection.
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Accessing Gestualy:
- Visit the Gestualy website and explore the available services.
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Interacting with Customers:
- Engage with customers or guests through gestures without touching any screens.
- Obtain valuable statistical reports on satisfaction, gender, mood, and age.
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Data Protection:
- Rest assured with GDPR compliance and data anonymization.
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Plans Available:
- Choose from the Free Plan for occasional events or upgrade to the Unique Plan or Unique Pro Plan for larger events with advanced features.
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Using the Service:
- Simply set up an event, receive feedback through gestures, and benefit from real-time data insights.
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Feedback and Support:
- Read FAQs for common queries and customer testimonials to understand the tool's effectiveness.
- Contact Gestualy for additional information or assistance.
Gestualy offers a user-friendly, touchless solution for gathering customer feedback through gestures, making it a convenient and effective tool for enhancing customer satisfaction and business decision-making.
Pros
- Satisfacción de clientes a través de gestos
- Incremento de la tasa de participación
- Interacción touchless con clientes
- Rapidez y facilidad de uso para clientes e invitados
- Generación de informes estadÃsticos valiosos
- Protección de datos y privacidad asegurada
- Avance continuo en ofrecer nuevos servicios
- Reconocimiento de gestos a través de IA y Machine Learning
- Capacidad de inferir datos relevantes como edad, género y emociones
- Alertas en tiempo real 24/7
Cons
- No cons available in the provided documents.
Gestualy Pricing and plans
Paid plans start at €99/month and include:
- Máximo 1 evento
- Máximo 2500 votaciones por evento
- 5 preguntas por encuesta
- Informe avanzado
- Banner personalizable
- Alertas
Get started with Gestualy
Gestualy reviews
Nina Kowalska
March 7, 2025
What do you like most about using Gestualy?
The immediate feedback feature is fantastic. It allows us to respond to customer needs instantly, enhancing their overall experience.
What do you dislike most about using Gestualy?
There are moments when the gesture recognition isn't perfect, but overall, it's quite reliable.
What problems does Gestualy help you solve, and how does this benefit you?
Gestualy has effectively eliminated the need for traditional surveys, which were often ignored. Now, we get real-time insights that help us adjust our services immediately, leading to better customer retention.
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Mateo Gonzalez
January 13, 2025
What do you like most about using Gestualy?
The ease of use and interactive nature of the tool keeps our customers engaged and willing to provide feedback.
What do you dislike most about using Gestualy?
Some of the features could use more customization options, but this is a minor issue.
What problems does Gestualy help you solve, and how does this benefit you?
Gestualy helps us to streamline feedback collection, allowing us to focus more on improving our services based on real-time data.
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Zara Khan
January 16, 2025
What do you like most about using Gestualy?
The instant feedback feature helps us adjust our services on-the-spot. It's incredibly effective.
What do you dislike most about using Gestualy?
There are occasional minor glitches, but the overall performance is exceptional.
What problems does Gestualy help you solve, and how does this benefit you?
Gestualy helps us gather customer satisfaction data quickly and efficiently, enabling us to improve our services immediately.
How would you rate Gestualy?
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