Finetalk
3.09
0
FineTalk provides fast, accurate customer responses via customizable AI chatbots, supporting multiple languages and file formats.
Finetalk Reviews
3.09
Based on 11 reviews
How would you rate Finetalk?
What’s your thought?
Mohammed Al-Farsi
January 12, 2025
What do you like most about using Finetalk?
I can't say there's much I like about it; it hasn't met my expectations.
What do you dislike most about using Finetalk?
The chatbot is often unresponsive and doesn't provide accurate answers.
What problems does Finetalk help you solve, and how does this benefit you?
Unfortunately, it hasn't solved any problems for me; I've ended up answering most queries manually.
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Liam Nguyen
January 2, 2025
What do you like most about using Finetalk?
The customization options are decent, allowing me to tailor the chatbot to my brand's tone.
What do you dislike most about using Finetalk?
The response times can be slow during peak hours, which affects customer satisfaction.
What problems does Finetalk help you solve, and how does this benefit you?
It helps in automating basic customer inquiries, but the limitations in complex query handling are frustrating.
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Tariq Hassan
December 28, 2024
What do you like most about using Finetalk?
The customizable chatbots make it easy to align with our brand's voice.
What do you dislike most about using Finetalk?
The lack of integration options with other tools we use is a major setback.
What problems does Finetalk help you solve, and how does this benefit you?
It helps streamline customer service, but the limitations in integration have been challenging.
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Khalid Omar
December 23, 2024
What do you like most about using Finetalk?
The multilingual capabilities are great for reaching a broader audience.
What do you dislike most about using Finetalk?
The responses can be generic and lack personalization.
What problems does Finetalk help you solve, and how does this benefit you?
It helps manage customer inquiries, but the lack of personalized responses can lead to frustration.
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Isaac Choi
December 22, 2024
What do you like most about using Finetalk?
The ability to track chat history is excellent for analyzing customer interactions.
What do you dislike most about using Finetalk?
I wish there were more training resources available; onboarding has been a bit rough.
What problems does Finetalk help you solve, and how does this benefit you?
It automates responses to common queries, improving efficiency, but it can be tricky to set up.
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Diego Mendez
December 16, 2024
What do you like most about using Finetalk?
The chat history tracking feature is very useful for understanding customer interactions.
What do you dislike most about using Finetalk?
The pricing plans could be more flexible; some features feel limited in the basic package.
What problems does Finetalk help you solve, and how does this benefit you?
It helps me manage customer queries effectively, reducing response time and improving service quality.
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Aisha Khan
December 13, 2024
What do you like most about using Finetalk?
I appreciate the multilingual support, which is great for our diverse customer base.
What do you dislike most about using Finetalk?
The interface is not very intuitive and requires some time to get used to.
What problems does Finetalk help you solve, and how does this benefit you?
It streamlines responses for common queries, but it struggles with more nuanced issues.
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Hana Yoshida
December 6, 2024
What do you like most about using Finetalk?
The speed of responses is impressive, and it's easy to set up and deploy.
What do you dislike most about using Finetalk?
The AI struggles with understanding slang or casual language, which can be frustrating.
What problems does Finetalk help you solve, and how does this benefit you?
It effectively handles FAQs, which frees up my team's time for more complex tasks.
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Charlotte Dupont
December 2, 2024
What do you like most about using Finetalk?
The interface is visually appealing, making it pleasant to use.
What do you dislike most about using Finetalk?
It often doesn't understand context, leading to irrelevant responses.
What problems does Finetalk help you solve, and how does this benefit you?
It's supposed to help with customer queries, but I've had to clarify a lot of responses myself.
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Anya Petrov
November 28, 2024
What do you like most about using Finetalk?
The ability to customize the chatbot is a strong point, allowing for brand consistency.
What do you dislike most about using Finetalk?
I find the AI's understanding of complex queries lacking, often requiring human intervention.
What problems does Finetalk help you solve, and how does this benefit you?
It automates routine questions, saving time, but doesn't handle more complicated issues effectively.
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Beatriz Silva
November 23, 2024
What do you like most about using Finetalk?
The customization features are fantastic! I can fully align the chatbot with our branding.
What do you dislike most about using Finetalk?
The analytics dashboard could be improved; I need more insights.
What problems does Finetalk help you solve, and how does this benefit you?
It significantly reduces response times for customer inquiries, leading to higher satisfaction.
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