Feedback Rivers
2.60
0
Feedback Rivers collects, analyzes, and aggregates customer feedback with AI insights and Slack integration.
Feedback Rivers Reviews
2.60
Based on 5 reviews
How would you rate Feedback Rivers?
What’s your thought?
Chao Li
December 24, 2024
What do you like most about using Feedback Rivers?
I like that it tries to bring feedback together, which is a good concept.
What do you dislike most about using Feedback Rivers?
The performance is very slow. It takes too long to load and process feedback, making it frustrating to use.
What problems does Feedback Rivers help you solve, and how does this benefit you?
Unfortunately, it doesn’t solve many problems effectively; the tool needs significant improvements to be useful.
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Rajesh Nair
December 22, 2024
What do you like most about using Feedback Rivers?
The AI insights are quite helpful in understanding overall customer sentiment trends, which aids in product development.
What do you dislike most about using Feedback Rivers?
There are some limitations in the reporting features that could be improved for more in-depth analysis.
What problems does Feedback Rivers help you solve, and how does this benefit you?
It centralizes feedback collection, saving time in data gathering, which allows my team to focus more on strategy.
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Sofia Müller
December 2, 2024
What do you like most about using Feedback Rivers?
I like the ability to collect feedback from multiple channels. It’s a great way to ensure no customer voice is missed.
What do you dislike most about using Feedback Rivers?
The user interface can be confusing, and I often have trouble finding specific features.
What problems does Feedback Rivers help you solve, and how does this benefit you?
It helps organize feedback, but the insights need to be more actionable to help drive our product decisions effectively.
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Liam O'Sullivan
December 2, 2024
What do you like most about using Feedback Rivers?
I appreciate the idea of having customer feedback aggregated in one place. It simplifies the process of tracking customer sentiments.
What do you dislike most about using Feedback Rivers?
The tool is quite clunky and has a steep learning curve. The interface is not very intuitive, making it hard to navigate through features.
What problems does Feedback Rivers help you solve, and how does this benefit you?
It helps in collecting feedback from various sources, but the insights generated are often vague and lack depth, limiting their usefulness.
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Fatima Al-Farsi
November 29, 2024
What do you like most about using Feedback Rivers?
The integration with Slack is a fantastic feature. It allows our team to be immediately aware of customer feedback.
What do you dislike most about using Feedback Rivers?
The analysis is not as robust as I had expected. Sometimes it misses key sentiments that are crucial for decision-making.
What problems does Feedback Rivers help you solve, and how does this benefit you?
It streamlines the feedback process, but we still find ourselves manually analyzing data to get deeper insights.
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