Dubber

What is Dubber?

Dubber is a communication intelligence platform designed for Communication Service Providers. It allows users to extract more value from network investments, with features like capturing voice, video, chat, and SMS conversations to provide valuable business insights. Dubber was founded in 2011 by a group of friends in Melbourne, Australia, who identified a need for innovation in call recording technology within the Telco sector. The platform offers Unified Call Recording as a Service, which is accessible on major global technology platforms. Overall, Dubber aims to simplify complex communication processes for service providers and help them differentiate, innovate, and monetize their networks.

Who created Dubber?

Dubber was established in 2011 by a group of friends with Telco sector backgrounds in Melbourne, Australia. The idea was conceived during a casual gathering where they identified a technological gap in call recording solutions. In 2013, Dubber received $6m in funding to develop their cloud-native call recording platform. By 2015, Dubber went public on the ASX (ASX: DUB) and introduced Unified Call Recording as a Service, positioning itself as an innovative player in the industry.

Who is Dubber for?

• Communication Service Providers

How to use Dubber?

To use Dubber effectively, follow these steps:

1. Activate Dubber on Your Networks: Once activated on your networks, Dubber solutions can be provisioned for your customers effortlessly.

2. Understand the Platform: Dubber is designed for Communication Service Providers, offering a conversation intelligence platform connected to over 215 networks and solution partners worldwide.

3. Capture Moments: Dubber helps capture rich data from various types of conversations such as voice, video, chat, and SMS. These captured moments provide valuable business insights.

4. Deploy Dubber Solutions: Differentiate, innovate, and monetize your network by leveraging Dubber's platform to extract insights from conversations running across your network.

5. Leverage the Platform: With Dubber's cloud-native platform, you can simplify complex processes, build new revenue streams, and enhance customer satisfaction simultaneously.

6. Stay Updated: Keep abreast of the latest news and updates from Dubber to ensure you are leveraging the full potential of the platform.

7. History and Background: Learn about Dubber's origins, starting in 2011 with a vision to bridge a technological gap in call recording. Understanding the history can provide context for the platform's development and capabilities.

Remember to bookmark the Dubber site for future reference and utilize shortcuts like Ctrl + D for bookmarking, Ctrl + ↑/↓ for quick navigation, and Ctrl + ←/→ for sorting. By following these steps, you can effectively harness Dubber's conversation intelligence platform to extract valuable insights from conversations running across your network.