Doks.ai
3.50
0
Doks.ai creates AI chatbots for businesses, providing 24/7 multilingual support and reducing support ticket volumes.
Doks.ai Reviews
3.50
Based on 10 reviews
How would you rate Doks.ai?
What’s your thought?
Jakub Szymanski
January 13, 2025
What do you like most about using Doks.ai?
I love the efficiency it brings to our customer support; it handles a large volume of inquiries autonomously.
What do you dislike most about using Doks.ai?
Sometimes, the AI misinterprets context in user queries, but it’s manageable.
What problems does Doks.ai help you solve, and how does this benefit you?
It helps us manage our support workload effectively, allowing our agents to focus on more intricate issues.
How would you rate Doks.ai?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Ola Lukaszewicz
January 12, 2025
What do you like most about using Doks.ai?
The real-time responses are fantastic; customers appreciate getting answers instantly.
What do you dislike most about using Doks.ai?
The training process for the AI could use more guidance; it wasn’t always clear how to optimize it.
What problems does Doks.ai help you solve, and how does this benefit you?
It effectively reduces our incoming support tickets, which helps streamline our operations.
How would you rate Doks.ai?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Zofia Wojciechowska
January 10, 2025
What do you like most about using Doks.ai?
I appreciate the multilingual support that allows our business to cater to a diverse customer base.
What do you dislike most about using Doks.ai?
The setup process was a bit cumbersome for our existing knowledge base, and we faced some integration issues.
What problems does Doks.ai help you solve, and how does this benefit you?
Doks.ai helps reduce our support ticket volume, which is beneficial because it allows our team to focus on more complex queries.
How would you rate Doks.ai?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Tomasz Gorski
December 30, 2024
What do you like most about using Doks.ai?
The chatbot's ability to learn from user interactions has improved our customer service experience.
What do you dislike most about using Doks.ai?
The response time can lag during peak hours, which is frustrating for users.
What problems does Doks.ai help you solve, and how does this benefit you?
It alleviates the pressure on our support staff by handling repetitive inquiries.
How would you rate Doks.ai?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Katarzyna Borkowska
December 25, 2024
What do you like most about using Doks.ai?
The potential for scalability is great; I can see how it could benefit larger teams.
What do you dislike most about using Doks.ai?
The learning curve is steep, and it can be hard to train the chatbot effectively.
What problems does Doks.ai help you solve, and how does this benefit you?
It helps in managing basic queries, but we still rely heavily on human agents for more complex issues.
How would you rate Doks.ai?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Marek Zalewski
December 20, 2024
What do you like most about using Doks.ai?
I like the idea of an AI chatbot; it's an innovative approach to customer service.
What do you dislike most about using Doks.ai?
The execution is lacking. The bot often fails to understand customer inquiries, leading to frustration.
What problems does Doks.ai help you solve, and how does this benefit you?
It doesn’t effectively solve any of our problems. We still have to deal with the majority of customer queries manually.
How would you rate Doks.ai?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Ania Kowalska
December 4, 2024
What do you like most about using Doks.ai?
The customization options for lead forms are excellent, allowing us to gather specific information from customers.
What do you dislike most about using Doks.ai?
The user interface could be more intuitive; it took some time to learn how to navigate it effectively.
What problems does Doks.ai help you solve, and how does this benefit you?
Doks.ai significantly reduces response times for frequently asked questions, improving customer satisfaction.
How would you rate Doks.ai?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Marcin Nowak
November 30, 2024
What do you like most about using Doks.ai?
The AI's ability to handle multiple languages is impressive and has been useful for our international customers.
What do you dislike most about using Doks.ai?
The accuracy of responses can be inconsistent, especially with complex inquiries.
What problems does Doks.ai help you solve, and how does this benefit you?
It helps in managing basic inquiries, but we still need human agents for detailed customer support.
How would you rate Doks.ai?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Ewa Bialas
November 29, 2024
What do you like most about using Doks.ai?
I appreciate the detailed analytics provided, which help us understand customer interactions better.
What do you dislike most about using Doks.ai?
Some features feel underdeveloped, and I wish there were more customization options.
What problems does Doks.ai help you solve, and how does this benefit you?
It allows us to handle a higher volume of inquiries without additional staffing, saving costs.
How would you rate Doks.ai?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Piotr Kaczmarek
November 20, 2024
What do you like most about using Doks.ai?
The integration with our existing systems has been smooth, and the bot's learning capabilities are impressive.
What do you dislike most about using Doks.ai?
It occasionally struggles with nuanced questions, but overall performance is solid.
What problems does Doks.ai help you solve, and how does this benefit you?
Doks.ai has greatly reduced our support workload, allowing us to focus on strategy rather than daily inquiries.
How would you rate Doks.ai?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Doks.ai alternatives
Microsoft Copilot offers AI-driven code suggestions, enhancing developer productivity and streamlining the coding process.
4.82
0