Doks.ai

What is Doks.ai?

Doks.ai is an AI-based chatbot creation tool that empowers businesses by streamlining knowledge management processes. It uses ChatGPT technology to provide accurate and contextually relevant search results based on businesses' website content and documentation. The chatbot can handle both simple and complex inquiries, reducing support ticket volumes and offering 24x7 multilingual customer support. Doks.ai can be integrated with existing knowledge base systems and trained across multiple URLs, allowing for fine-tuning of responses to align with organizational guidelines and preferences.

Doks.ai offers lead forms that can be customized with various form field types like short answer, long answer, checkbox, email, URL, and date fields. Projects in Doks.ai refer to AI-powered chatbots that simulate human-like conversations, providing personalized interactions in various applications such as customer support and e-commerce.

To create a chatbot with Doks.ai, users can input website URLs, XML-Sitemap, or paste text or documents containing the information they want the chatbot to know and answer questions about. Doks.ai also provides message credits for using GPT-3.5 Turbo messages and allows unlimited document uploads for training the AI bot.

Doks.ai can reduce support ticket volumes significantly by providing real-time responses to user questions, handling 40-70% of support tickets autonomously, and freeing up support teams to focus on more complex issues. It understands natural language queries, responds in multiple languages, and offers a free trial for users interested in trying out the service.

Who created Doks.ai?

Doks.ai was created to streamline knowledge management processes in businesses. Launched on May 28, 2023, it was founded by individuals focusing on leveraging ChatGPT technology to provide efficient responses and relevant search results.

What is Doks.ai used for?

• Lead Generation
• E-Commerce
• Customer Support
• Enhancing user satisfaction
• Reduce support ticket volumes
• 24x7 multilingual customer support
• Automated customer interaction
• Lead generation capability
• Contextual search results
• Fine-tuned responses
• Secure API integration
• Streamline knowledge management
• Response optimization
• Training across multiple URLs
• Reducing support ticket volumes
• Providing 24x7 multilingual customer support
• Responding to queries based on a comprehensive knowledge-base
• Content delivery
• 24x7 multilingual support
• Knowledge-base system integration
• Reducing support ticket volume
• Automating 24x7 multilingual customer support
• Real-time query response
• Embeddable chatbot onto a website
• Fine-tuned AI responses
• Responding to queries based on a comprehensive knowledge base
• Addressing a wide range of customer queries
• Handling complex or ambiguous queries
• Integrating with existing knowledge base systems
• Fine-tuning responses to match organizational guidelines and preferences
• Embedding the chatbot onto a website

Who is Doks.ai for?

• Customer support professionals
• E-commerce professionals
• Content Delivery Professionals
• Customer Support Representatives
• E-commerce Platforms Managers
• Content managers
• Business owners
• Customer support
• Lead generation
• Documentation Management
• Customer Engagement
• Knowledge Management
• E-commerce Managers
• Knowledge Managers
• Customer service teams
• Lead generation specialists
• Multilingual Support Teams

How to use Doks.ai?

To use Doks.ai, follow these steps:

1. Data Input: Enter your website URLs, XML-Sitemap, or paste text/documents containing the information you want the chatbot to know and respond to.

2. Message Credits: Each message credit equals one GPT-3.5 Turbo message sent. Plans specify the total credits available, regardless of projects.

3. No Document Limits: You can upload and train an unlimited number of documents on Doks.ai.

4. Language Support: Doks.ai chatbot has multilingual support. Customize the language preference in the configuration section.

5. Free Trial: Try Doks.ai for 7 days, including one chatbot with 20 message credits, 400,000 characters, and 1 lead form.

6. Retraining: Update the chatbot's training data by clicking 'Retrain AI' in the Manage section to fetch new content from your website.

7. Customization: Adjust your chatbot's prompts, attributes, and responses to match specific requirements, such as language preferences.

8. Embedding: Once trained, embed the chatbot onto your website by copying the script code provided in the dashboard.

9. Training Time: The training time varies based on the data size but typically takes 1 to 2 minutes. The AI algorithms are designed for efficient learning.

10. Lead Forms: Customize lead forms to gather user information within the chat window.

11. Projects: Projects in Doks.ai are AI-powered chatbots that simulate human-like conversations. Customize fields for each project based on use case.

Doks.ai leverages ChatGPT technology, offers a free trial, allows unlimited document training, supports multiple languages, and can streamline knowledge management processes effortlessly.