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Diligent

Diligent automates AML compliance, streamlines workflows, and reduces costs by enhancing due diligence and minimizing onboarding friction.
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Diligent Reviews

4.72
Based on 25 reviews
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How would you rate Diligent?
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Khaled Nasr
Khaled Nasr March 6, 2025

What do you like most about using Diligent?

The comprehensive due diligence checks provide us with confidence in our compliance practices.

What do you dislike most about using Diligent?

Some features can be quite complicated; a more detailed guide would help.

What problems does Diligent help you solve, and how does this benefit you?

It ensures we stay compliant with regulations while minimizing manual effort, which is essential for our operations.

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Anita Patel
Anita Patel March 5, 2025

What do you like most about using Diligent?

The system's ability to reduce false positives is a massive win for our compliance efforts.

What do you dislike most about using Diligent?

I wish there were more options for customizing alerts and notifications.

What problems does Diligent help you solve, and how does this benefit you?

It helps us maintain compliance without overwhelming our team, allowing for smoother operations.

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Fatima Al-Farsi
Fatima Al-Farsi March 5, 2025

What do you like most about using Diligent?

The robust automation features have greatly improved our compliance efficiency.

What do you dislike most about using Diligent?

At times, the platform can be slow to load, especially during updates.

What problems does Diligent help you solve, and how does this benefit you?

It reduces the time spent on manual compliance tasks, allowing us to focus on strategic initiatives.

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Elias Müller
Elias Müller March 2, 2025

What do you like most about using Diligent?

The automation capabilities are impressive and save us a lot of manual labor.

What do you dislike most about using Diligent?

The initial setup could be more user-friendly; it took some time to get everything configured.

What problems does Diligent help you solve, and how does this benefit you?

It significantly reduces the time needed for compliance checks, allowing us to focus on other important tasks.

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Rina Sato
Rina Sato February 24, 2025

What do you like most about using Diligent?

The automation of document verification is a huge time saver for us.

What do you dislike most about using Diligent?

The interface can be a bit overwhelming with all the options available.

What problems does Diligent help you solve, and how does this benefit you?

It streamlines our compliance processes, allowing us to onboard clients more efficiently.

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Sarah O'Connor
Sarah O'Connor February 24, 2025

What do you like most about using Diligent?

The user interface is intuitive, making it easy for our team to adopt quickly.

What do you dislike most about using Diligent?

I would love to see more training sessions offered for new users.

What problems does Diligent help you solve, and how does this benefit you?

It helps us streamline our compliance processes, ensuring we remain compliant with regulations.

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Sofia Hernandez
Sofia Hernandez February 24, 2025

What do you like most about using Diligent?

The automation of document verification has made our onboarding process much smoother and faster.

What do you dislike most about using Diligent?

Sometimes it can be a bit slow when processing large volumes of documents.

What problems does Diligent help you solve, and how does this benefit you?

It minimizes the risk of human error in our compliance checks, which is crucial for maintaining our reputation.

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Ming Zhao
Ming Zhao February 22, 2025

What do you like most about using Diligent?

Diligent’s ability to automate document checks is impressive and saves us a lot of time.

What do you dislike most about using Diligent?

I occasionally find the interface a bit overwhelming with too many options.

What problems does Diligent help you solve, and how does this benefit you?

It allows us to focus on higher-risk clients and improves our overall compliance management.

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Tenzin Norbu
Tenzin Norbu February 16, 2025

What do you like most about using Diligent?

I appreciate the detailed reports Diligent generates, which help us in decision-making.

What do you dislike most about using Diligent?

Sometimes the updates can interfere with ongoing processes.

What problems does Diligent help you solve, and how does this benefit you?

It ensures that our compliance checks are thorough and efficient, ultimately protecting our business.

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Tariq Al-Mansoori
Tariq Al-Mansoori February 11, 2025

What do you like most about using Diligent?

The integration with our existing systems was seamless. Diligent fits right in without causing disruptions.

What do you dislike most about using Diligent?

Sometimes the dashboard can feel a bit cluttered with information, making it hard to find specific data quickly.

What problems does Diligent help you solve, and how does this benefit you?

It helps us tackle false positives in our AML systems, which not only saves time but also reduces operational costs significantly.

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Aisha Mohammed
Aisha Mohammed February 10, 2025

What do you like most about using Diligent?

The automation features significantly reduce manual work and increase accuracy in our processes.

What do you dislike most about using Diligent?

The learning curve is a bit steep for new users; more onboarding resources would help.

What problems does Diligent help you solve, and how does this benefit you?

It helps in maintaining compliance with AML regulations, which is crucial for our business credibility.

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Amara Kone
Amara Kone February 9, 2025

What do you like most about using Diligent?

I appreciate the user-friendly interface; it’s easy to train new employees on how to use it.

What do you dislike most about using Diligent?

The reporting features could be more robust; sometimes I find myself needing additional data insights.

What problems does Diligent help you solve, and how does this benefit you?

Diligent has reduced our compliance costs significantly by automating time-consuming tasks, allowing us to reallocate those resources.

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Jasper van Dijk
Jasper van Dijk February 7, 2025

What do you like most about using Diligent?

The user experience is fantastic! Diligent is straightforward and efficient.

What do you dislike most about using Diligent?

I have noticed a few bugs in the reporting functions that need to be ironed out.

What problems does Diligent help you solve, and how does this benefit you?

It streamlines our compliance operations, allowing us to process more clients with fewer resources.

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Omar Khan
Omar Khan February 6, 2025

What do you like most about using Diligent?

The risk assessment capabilities are excellent and provide detailed insights that we didn’t have before.

What do you dislike most about using Diligent?

I wish there were more customizable templates for different types of compliance checks.

What problems does Diligent help you solve, and how does this benefit you?

It allows us to identify and mitigate risks more effectively, ensuring we stay compliant with regulations.

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Nicolas Moreau
Nicolas Moreau February 5, 2025

What do you like most about using Diligent?

The ability to customize features via the API has been a game-changer for our team.

What do you dislike most about using Diligent?

It could use more advanced analytics for data visualization; that would enhance the reporting capabilities.

What problems does Diligent help you solve, and how does this benefit you?

Diligent effectively minimizes the risk of compliance failures, which ultimately protects our organization from potential fines.

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Amina Brahimi
Amina Brahimi February 3, 2025

What do you like most about using Diligent?

The fact that Diligent can integrate with our existing systems has been extremely beneficial.

What do you dislike most about using Diligent?

The user interface could be more intuitive; there’s a bit of a learning curve.

What problems does Diligent help you solve, and how does this benefit you?

Diligent helps us manage compliance risks effectively, which is essential in our line of work.

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Fatima Khan
Fatima Khan January 31, 2025

What do you like most about using Diligent?

I appreciate how Diligent automates many tedious tasks involved in AML compliance.

What do you dislike most about using Diligent?

The analytics tools could be more advanced; they sometimes lack the depth we need.

What problems does Diligent help you solve, and how does this benefit you?

It reduces our operational costs by minimizing manual checks and increasing efficiency.

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Leonardo Silva
Leonardo Silva January 29, 2025

What do you like most about using Diligent?

The way Diligent handles false positives is impressive. It really saves our compliance team a lot of headaches.

What do you dislike most about using Diligent?

I would like to see more training resources available for new users to get started faster.

What problems does Diligent help you solve, and how does this benefit you?

It helps us ensure that our AML processes are compliant and efficient, which is vital for our business operations.

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Katarina Petrova
Katarina Petrova January 24, 2025

What do you like most about using Diligent?

The goal of reducing onboarding friction is met perfectly; clients appreciate the efficiency.

What do you dislike most about using Diligent?

The learning curve for advanced features is quite steep.

What problems does Diligent help you solve, and how does this benefit you?

It allows us to focus more on high-risk clients instead of getting bogged down in paperwork.

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Boris Ivanov
Boris Ivanov January 23, 2025

What do you like most about using Diligent?

The efficient processing of AML checks has transformed our workflow.

What do you dislike most about using Diligent?

I would like to see more detailed analytics tools included.

What problems does Diligent help you solve, and how does this benefit you?

It helps us maintain compliance while reducing costs associated with manual checks.

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Luca Rossi
Luca Rossi January 18, 2025

What do you like most about using Diligent?

The speed at which it processes information is remarkable, especially during peak times.

What do you dislike most about using Diligent?

There are some features that could be better explained in the documentation.

What problems does Diligent help you solve, and how does this benefit you?

It helps us ensure compliance with AML regulations efficiently, avoiding potential fines.

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Yuki Tanaka
Yuki Tanaka January 13, 2025

What do you like most about using Diligent?

Diligent’s automated document reviews have streamlined our compliance workflows tremendously.

What do you dislike most about using Diligent?

The customer support response time could be better; it sometimes takes a while to get help.

What problems does Diligent help you solve, and how does this benefit you?

By automating risk assessments, we can allocate resources more effectively and focus on higher-risk investigations.

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Elena Rodriguez
Elena Rodriguez January 13, 2025

What do you like most about using Diligent?

I love how Diligent automates our AML compliance processes. The risk investigations are incredibly thorough and save us so much time.

What do you dislike most about using Diligent?

The initial setup was a bit complex, but once we got through it, everything became much easier.

What problems does Diligent help you solve, and how does this benefit you?

Diligent has significantly reduced our onboarding friction. Clients appreciate the smooth verification process, and it allows us to focus on higher-risk accounts.

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Hannah Nguyen
Hannah Nguyen January 11, 2025

What do you like most about using Diligent?

Diligent simplifies the compliance process with its user-friendly interface and powerful automation.

What do you dislike most about using Diligent?

I wish there were more customization options available for our specific needs.

What problems does Diligent help you solve, and how does this benefit you?

It allows us to manage compliance risks effectively, maintaining our reputation in the industry.

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Rafael Lima
Rafael Lima January 9, 2025

What do you like most about using Diligent?

The integration capabilities are fantastic; it connected with our legacy systems effortlessly.

What do you dislike most about using Diligent?

It could use more real-time data features for even faster compliance checks.

What problems does Diligent help you solve, and how does this benefit you?

It streamlines our due diligence process, allowing us to onboard clients more swiftly.

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