Corpus
3.17
0
Corpus answers inquiries using ChatGPT, utilizing your knowledge base for accurate responses across multiple languages and platforms.
Corpus Reviews
3.17
Based on 6 reviews
How would you rate Corpus?
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Olivia Patel
January 13, 2025
What do you like most about using Corpus?
The ability to provide multilingual support is a game-changer for our diverse customer base.
What do you dislike most about using Corpus?
It would be nice if it had a more advanced learning algorithm to improve over time.
What problems does Corpus help you solve, and how does this benefit you?
Corpus has drastically improved our response times to customer inquiries, which has led to higher customer satisfaction.
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Sophia Nguyen
January 6, 2025
What do you like most about using Corpus?
I like that it integrates well with our existing platforms, making it easier to implement.
What do you dislike most about using Corpus?
The accuracy of the responses is hit or miss; I've had several instances where the AI misunderstood the query.
What problems does Corpus help you solve, and how does this benefit you?
It helps with basic customer inquiries, but when it comes to more complicated questions, it often falls short, which can lead to frustrated customers.
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Noah Chavez
December 25, 2024
What do you like most about using Corpus?
I love how it can be trained on various content types, including programming languages, which is great for our tech support.
What do you dislike most about using Corpus?
The user interface could be more intuitive; it took some time to get used to navigating it.
What problems does Corpus help you solve, and how does this benefit you?
It helps streamline our support ticket process, allowing us to resolve issues more quickly and efficiently.
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Liam Klein
December 16, 2024
What do you like most about using Corpus?
The analytics feature is fantastic; it gives us insights into common customer queries and helps us improve our knowledge base.
What do you dislike most about using Corpus?
Sometimes, the responses can be generic, especially for inquiries that require more nuanced understanding.
What problems does Corpus help you solve, and how does this benefit you?
It significantly decreases the workload on our support team by automating responses, which allows us to focus on more complex issues.
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Amira Elhaj
December 15, 2024
What do you like most about using Corpus?
The concept of having a customizable AI is appealing.
What do you dislike most about using Corpus?
The reality is disappointing; the AI fails to provide relevant responses even when the knowledge base is comprehensive.
What problems does Corpus help you solve, and how does this benefit you?
Unfortunately, it doesn't solve many problems effectively, leading to more frustration than assistance.
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Ethan Fletcher
December 2, 2024
What do you like most about using Corpus?
I appreciate that Corpus can draw from our specific knowledge base, which often leads to accurate responses. It's also quite flexible in terms of language support.
What do you dislike most about using Corpus?
The integration process with our existing systems was a bit complex, and it took longer than expected to set everything up.
What problems does Corpus help you solve, and how does this benefit you?
Corpus helps us respond to customer inquiries more efficiently, which reduces our response time. However, I wish it could handle more complex queries better.
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