Corpus
3.17
0
Corpus answers inquiries using ChatGPT, utilizing your knowledge base for accurate responses across multiple languages and platforms.
What is Corpus?
A corpus is a collection of data used by AI models to provide responses. It can understand and respond in multiple languages and be trained on different types of content, including programming languages like Python, JavaScript, and more. Corpus leverages ChatGPT technology to answer customer inquiries and resolve support tickets efficiently, drawing information exclusively from the user's knowledge base to ensure accurate responses. Additionally, Corpus offers customization options, analytics insights, and seamless integration with various platforms to enhance customer support and user experience.
Who created Corpus?
Corpus was created by a company called Corpus Chat. It was launched on September 1, 2023. The founder of Corpus Chat and further company details are not explicitly mentioned in the provided documents.
What is Corpus used for?
- Customer Support
- Sales and marketing
- Education and Training
- Product documentation
- Help center
- Company wikis
Who is Corpus for?
- Product documentation
- Customer support
- Help center
- Sales and marketing
- Education and training
- Company wikis
How to use Corpus?
To use the Corpus tool, follow these step-by-step guidelines:
-
Accessing the Tool: Start by launching the Corpus tool on your preferred device. Ensure you have a stable internet connection for seamless functionality.
-
Input Text: Once the tool is open, you can input the text you want to analyze or work with. This could be a document, an article, or any other text content.
-
Analyze Text: Use the tool to analyze the text in various ways. Corpus can help you with tasks such as identifying keywords, analyzing sentence structure, and providing insights into the content.
-
Generate Reports: Corpus allows you to generate detailed reports based on the text analysis. These reports can include information such as word frequency, sentiment analysis, and overall content themes.
-
Export Data: You can export the analyzed data and reports for further use. This feature enables you to save and share the insights gathered from the text.
-
Utilize Advanced Features: Explore the advanced features of Corpus, such as text comparison, topic modeling, and text summarization. These functionalities can provide in-depth insights into the text content.
-
Save and Manage Projects: Corpus enables you to save and manage projects for future reference. This feature facilitates organizing and revisiting previous text analyses efficiently.
-
Stay Updated: It's essential to stay updated with any new features or updates released for the Corpus tool. Regularly check for enhancements that can improve your text analysis experience.
By following these steps, you can effectively utilize the Corpus tool for various text analysis tasks and derive valuable insights from your content.
Pros
- It delivers answers derived exclusively from your content to ensure accuracy
- Corpus can offer references to source materials, establishing trust in the provided answers
- It helps improve customer satisfaction, retention, and overall business success
- The tool offers different plans with features like customizable widgets, insights analytics, unlimited contacts, and varying token limits
- Corpus provides analytics on customer interactions to enhance user experience
- It addresses the growing customer expectation for website chat support
- Corpus assists in different business scenarios including product documentation, customer support, sales and marketing, education and training
- It provides insights analytics and metrics on chatbot performance
- Corpus integrates seamlessly with various platforms like Intercom, ZenDesk, HubSpot, GitHub, and more
- It offers customizable chatbots with options to modify colors, avatar, name, suggestions, welcome messages, and personality
Cons
- No specific cons of using Corpus were found in the provided documents.
- Unused token credits do not roll over to subsequent months
- No details on specific limitations or drawbacks of Corpus mentioned in the provided content
- Limited customization options for the chatbot widget
- No insights dashboard for additional chatbot performance metrics available yet
- No built-in feature for accessing chat history to review user interactions
Corpus FAQs
-
What are Tokens?
- Tokens are the fundamental units AI models use to calculate text length, consisting of groups of characters, including punctuation and emojis. One token is roughly equal to 3.3 characters of English text.
-
What is the user limit for my chatbot?
- There are no restrictions on the number of people who can interact with your chatbots.
-
Can I re-train my chatbot automatically when I update the content?
- Yes, you can re-train your chatbot automatically by using an API endpoint whenever your content grows or changes.
-
Do Corpus work with non-English content?
- Yes, Corpus can understand and respond in several languages, including English, Spanish, French, German, Portuguese, Italian, Dutch, Russian, Arabic, and Chinese.
-
How can I access chat history to see user interaction?
- You can access all user interactions with your chatbots, including the entire chat history.
-
Can I use Corpus to help my users with programming questions?
- Yes, Corpus understands and can provide code examples in various programming languages like Python, JavaScript, C/C++, C#, Java, Ruby, PHP, Go, Swift, TypeScript, SQL, and Shell.
Get started with Corpus
Corpus reviews
Ethan Fletcher
December 2, 2024
What do you like most about using Corpus?
I appreciate that Corpus can draw from our specific knowledge base, which often leads to accurate responses. It's also quite flexible in terms of language support.
What do you dislike most about using Corpus?
The integration process with our existing systems was a bit complex, and it took longer than expected to set everything up.
What problems does Corpus help you solve, and how does this benefit you?
Corpus helps us respond to customer inquiries more efficiently, which reduces our response time. However, I wish it could handle more complex queries better.
How would you rate Corpus?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Liam Klein
December 16, 2024
What do you like most about using Corpus?
The analytics feature is fantastic; it gives us insights into common customer queries and helps us improve our knowledge base.
What do you dislike most about using Corpus?
Sometimes, the responses can be generic, especially for inquiries that require more nuanced understanding.
What problems does Corpus help you solve, and how does this benefit you?
It significantly decreases the workload on our support team by automating responses, which allows us to focus on more complex issues.
How would you rate Corpus?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Sophia Nguyen
January 6, 2025
What do you like most about using Corpus?
I like that it integrates well with our existing platforms, making it easier to implement.
What do you dislike most about using Corpus?
The accuracy of the responses is hit or miss; I've had several instances where the AI misunderstood the query.
What problems does Corpus help you solve, and how does this benefit you?
It helps with basic customer inquiries, but when it comes to more complicated questions, it often falls short, which can lead to frustrated customers.
How would you rate Corpus?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Corpus alternatives
Microsoft Copilot offers AI-driven code suggestions, enhancing developer productivity and streamlining the coding process.
4.82
0