Codebaby
3.13
0
CodeBaby offers AI-powered virtual assistants to personalize and enhance customer interactions with emotionally intelligent avatars.
Codebaby Reviews
3.13
Based on 8 reviews
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Nina Kovacevic
January 2, 2025
What do you like most about using Codebaby?
I appreciate the potential for personalized engagement in customer service.
What do you dislike most about using Codebaby?
However, the avatars sometimes struggle with complex queries, which can be frustrating.
What problems does Codebaby help you solve, and how does this benefit you?
While it assists with basic customer inquiries, it often falls short with more detailed questions.
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Milan Petrovic
January 2, 2025
What do you like most about using Codebaby?
I was initially attracted to the innovative concept of AI avatars.
What do you dislike most about using Codebaby?
The execution is lacking. The avatars often fail to understand customer queries correctly, leading to poor service.
What problems does Codebaby help you solve, and how does this benefit you?
While it aims to improve customer interaction, the actual performance left much to be desired, making it hard to justify its use in my business.
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Sophie Martin
December 19, 2024
What do you like most about using Codebaby?
The avatars are visually appealing and can be customized to align with our brand, which enhances customer recognition.
What do you dislike most about using Codebaby?
Some features, like speech recognition, could be improved for more accurate responses to customer inquiries.
What problems does Codebaby help you solve, and how does this benefit you?
It helps automate repetitive tasks, allowing our human agents to focus on more complex issues, ultimately improving efficiency.
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Lucas Nguyen
December 18, 2024
What do you like most about using Codebaby?
The emotionally intelligent avatars are a game-changer for interaction quality.
What do you dislike most about using Codebaby?
There are occasional bugs and issues with avatar responsiveness that need addressing.
What problems does Codebaby help you solve, and how does this benefit you?
It helps streamline our customer support process, which saves time and enhances customer satisfaction.
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Adele Bernard
December 8, 2024
What do you like most about using Codebaby?
I love the flexibility in creating different avatar types that suit our branding perfectly!
What do you dislike most about using Codebaby?
While I think the service is great, I wish there were more templates for avatar customization.
What problems does Codebaby help you solve, and how does this benefit you?
It has significantly improved our online engagement rates, making customer interactions feel much more personal.
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Emily Johnson
December 6, 2024
What do you like most about using Codebaby?
I like the idea of having virtual assistants that can engage customers in a more human-like manner.
What do you dislike most about using Codebaby?
Unfortunately, the avatars can be quite glitchy at times, which leads to frustrating customer interactions.
What problems does Codebaby help you solve, and how does this benefit you?
It helps reduce the workload on our customer service team, but the inconsistencies in avatar performance can still lead to customer dissatisfaction.
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Luc Dubois
December 4, 2024
What do you like most about using Codebaby?
I appreciate the concept of emotionally intelligent avatars. They add a unique touch to customer interactions, making them feel more personal.
What do you dislike most about using Codebaby?
The variety of avatars is great, but I found the customization options somewhat limited. It would be nice to have more options to fine-tune their personalities.
What problems does Codebaby help you solve, and how does this benefit you?
It helps streamline customer service tasks like FAQs, but sometimes the responses can feel too scripted, which detracts from the overall experience.
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David Smith
November 21, 2024
What do you like most about using Codebaby?
The personalization of customer interactions is a strong point, making users feel valued.
What do you dislike most about using Codebaby?
The platform can be a bit confusing at first, and the learning curve is steeper than I expected.
What problems does Codebaby help you solve, and how does this benefit you?
It assists with managing customer queries efficiently, but the initial setup took longer than anticipated.
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