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Chatio

Chatio is an AI chatbot for small businesses, answering up to 80% of customer questions seamlessly.
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Chatio Reviews

4.20
Based on 5 reviews
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How would you rate Chatio?
What’s your thought?
Oisin Fitzgerald
Oisin Fitzgerald January 15, 2025

What do you like most about using Chatio?

The ability to upload various file types to train the chatbot is fantastic. It helps ensure that the responses are relevant and accurate.

What do you dislike most about using Chatio?

The dashboard could be a bit more user-friendly. It took me some time to find all the features I needed.

What problems does Chatio help you solve, and how does this benefit you?

Chatio helps streamline customer support, allowing me to focus on growing my business rather than constantly answering the same questions.

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Aisling Murphy
Aisling Murphy January 13, 2025

What do you like most about using Chatio?

I love how customizable the chatbot is. I could easily adjust its appearance to match my brand, which is important for my business identity.

What do you dislike most about using Chatio?

Sometimes, the response time can be a bit slow during peak hours, which might frustrate customers waiting for answers.

What problems does Chatio help you solve, and how does this benefit you?

It significantly decreases the response time for FAQs, enhancing customer satisfaction. This allows me to handle more complex queries myself.

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Liam O'Sullivan
Liam O'Sullivan January 2, 2025

What do you like most about using Chatio?

I appreciate the ease of setup. It's straightforward and doesn't require any coding skills, which is great for someone like me who isn't tech-savvy.

What do you dislike most about using Chatio?

The chatbot sometimes struggles with more complex questions. It can lead to customer frustration since it only answers basic inquiries accurately.

What problems does Chatio help you solve, and how does this benefit you?

Chatio helps to reduce the volume of repetitive inquiries, allowing me to focus on more pressing customer issues. However, it could be improved further for more intricate questions.

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Caoimhe Dolan
Caoimhe Dolan December 29, 2024

What do you like most about using Chatio?

I love that it can answer up to 80% of customer questions. This feature saves me a lot of time and keeps customers happy.

What do you dislike most about using Chatio?

It sometimes fails to recognize specific industry jargon, which can be an issue for my niche business.

What problems does Chatio help you solve, and how does this benefit you?

Chatio reduces the workload on my team, allowing us to allocate resources more effectively while ensuring customers get prompt responses.

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Niamh O'Brien
Niamh O'Brien December 9, 2024

What do you like most about using Chatio?

The integration with my website was seamless, and it manages to handle a large volume of customer questions efficiently.

What do you dislike most about using Chatio?

I wish it could support more languages; currently, it only handles a few, which limits my international customer base.

What problems does Chatio help you solve, and how does this benefit you?

It allows me to provide quick answers to common inquiries, freeing up my time for more critical business tasks. This has improved my overall workflow.

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