ChatInsight
3.71
0
ChatInsight is an AI chatbot providing secure, cost-effective support 24/7 and easily integrates into websites and apps.
ChatInsight Reviews
3.71
Based on 14 reviews
How would you rate ChatInsight?
What’s your thought?
Omar Salah
January 15, 2025
What do you like most about using ChatInsight?
The security features are top-notch; I feel confident that my customer data is protected.
What do you dislike most about using ChatInsight?
There are some limitations in the analytics features that I wish were more robust.
What problems does ChatInsight help you solve, and how does this benefit you?
It helps me maintain a professional image by providing quick responses, which enhances user trust.
How would you rate ChatInsight?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Nora Fahmy
January 4, 2025
What do you like most about using ChatInsight?
I love the flexibility in integrating it with different platforms; it’s very adaptable.
What do you dislike most about using ChatInsight?
There are occasional downtimes that can disrupt service, which is concerning.
What problems does ChatInsight help you solve, and how does this benefit you?
It streamlines customer service, but consistency is key for us to fully benefit from it.
How would you rate ChatInsight?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Leila Nasser
December 28, 2024
What do you like most about using ChatInsight?
The ease of use is fantastic; even my non-tech staff can manage it without issues.
What do you dislike most about using ChatInsight?
It sometimes lacks depth in responses for technical queries.
What problems does ChatInsight help you solve, and how does this benefit you?
It reduces the workload on my team, allowing them to focus on more complex tasks.
How would you rate ChatInsight?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
MarÃa González
December 21, 2024
What do you like most about using ChatInsight?
I love how easy it is to customize the chatbot to fit my business needs without needing coding skills.
What do you dislike most about using ChatInsight?
It would be great if there were more pre-built templates for different industries.
What problems does ChatInsight help you solve, and how does this benefit you?
It effectively handles FAQs, which frees up my team to focus on more complex inquiries.
How would you rate ChatInsight?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Ahmed Saeed
December 15, 2024
What do you like most about using ChatInsight?
The ability to customize the chatbot's responses based on specific knowledge is a significant plus for me.
What do you dislike most about using ChatInsight?
Sometimes the AI's responses can be a bit generic, especially for complex queries.
What problems does ChatInsight help you solve, and how does this benefit you?
It significantly reduces the response time for customer inquiries, which has improved overall customer satisfaction.
How would you rate ChatInsight?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Ravi Sharma
December 13, 2024
What do you like most about using ChatInsight?
The 24/7 customer support is a good feature; it allows me to reach customers any time.
What do you dislike most about using ChatInsight?
Unfortunately, the AI often fails to understand specific queries, which can lead to frustration.
What problems does ChatInsight help you solve, and how does this benefit you?
It helps manage customer interactions, but the lack of accurate responses often undermines its usefulness.
How would you rate ChatInsight?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Zara Amin
December 6, 2024
What do you like most about using ChatInsight?
Its ability to provide support in various languages is invaluable for my international clientele.
What do you dislike most about using ChatInsight?
The setup documentation could be clearer; I had to reach out for support more than I hoped.
What problems does ChatInsight help you solve, and how does this benefit you?
It reduces wait times for customers, which has positively impacted customer satisfaction ratings.
How would you rate ChatInsight?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Aisha Yusuf
December 3, 2024
What do you like most about using ChatInsight?
The ease of integration with my website has made a significant difference in my customer service capabilities.
What do you dislike most about using ChatInsight?
It would be beneficial to have more customizable templates available.
What problems does ChatInsight help you solve, and how does this benefit you?
It enables me to handle multiple customer inquiries simultaneously, which enhances customer satisfaction.
How would you rate ChatInsight?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Fatima Khan
December 3, 2024
What do you like most about using ChatInsight?
I like that it supports multiple languages, which is great for my diverse client base.
What do you dislike most about using ChatInsight?
The setup is not as straightforward as advertised, and I faced several challenges in the initial configuration.
What problems does ChatInsight help you solve, and how does this benefit you?
It helps streamline customer service, but the initial hurdles made it less beneficial at the start.
How would you rate ChatInsight?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Carlos Mendoza
December 3, 2024
What do you like most about using ChatInsight?
The integration with my existing website was relatively smooth, making it easy to implement.
What do you dislike most about using ChatInsight?
The response time can lag during peak hours, which can be frustrating for users.
What problems does ChatInsight help you solve, and how does this benefit you?
It helps manage customer service inquiries without needing extra staff, which is a cost-saving benefit.
How would you rate ChatInsight?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Mohammed Hassan
November 24, 2024
What do you like most about using ChatInsight?
The data security features are impressive, and I trust that my customer information is safe.
What do you dislike most about using ChatInsight?
I wish it had more advanced analytics features to better track user engagement.
What problems does ChatInsight help you solve, and how does this benefit you?
It allows for efficient management of inquiries, which saves time and improves customer relations.
How would you rate ChatInsight?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Layla Al-Amin
November 21, 2024
What do you like most about using ChatInsight?
I appreciate the 24/7 support capability; it allows me to engage with customers anytime, especially since I run an online shop.
What do you dislike most about using ChatInsight?
The integration process took longer than expected, and there were some bugs initially that made it frustrating.
What problems does ChatInsight help you solve, and how does this benefit you?
It helps in managing customer queries efficiently without needing a dedicated support team, saving both time and money.
How would you rate ChatInsight?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Samuel Ndiaye
November 19, 2024
What do you like most about using ChatInsight?
The 24/7 availability is impressive; it ensures that my clients can get help whenever needed.
What do you dislike most about using ChatInsight?
The AI sometimes struggles with very specific questions, which can lead to confusion for users.
What problems does ChatInsight help you solve, and how does this benefit you?
It handles a large volume of inquiries efficiently, but I wish it was more precise in its answers.
How would you rate ChatInsight?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
Nicolas López
November 18, 2024
What do you like most about using ChatInsight?
The codeless setup is genuinely helpful, especially for someone without a tech background.
What do you dislike most about using ChatInsight?
The AI can sometimes miss the context of a conversation, leading to irrelevant responses.
What problems does ChatInsight help you solve, and how does this benefit you?
It assists in managing customer inquiries, but the accuracy of responses needs improvement.
How would you rate ChatInsight?
What’s your thought?
Are you sure you want to delete this item?
Report review
Helpful (0)
ChatInsight alternatives
Microsoft Copilot offers AI-driven code suggestions, enhancing developer productivity and streamlining the coding process.
4.82
0