ChatInsight

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ChatInsight is an AI chatbot providing secure, cost-effective support 24/7 and easily integrates into websites and apps.

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What is ChatInsight?

ChatInsight is an AI-powered question-and-answer chatbot developed by Sand Studio. It aims to provide support for millions of conversations 24/7/365 with minimal training required. The platform ensures data security by not using user data to train third-party AI models and allows for access restrictions through passwords, IPs, or domains. ChatInsight can be seamlessly integrated across websites and apps, offering better user experiences with accurate and helpful responses to queries. One key feature is its codeless nature, enabling easy building and deploying of chatbot solutions without AI or tech expertise.

Sand Studio, the developer of ChatInsight, is dedicated to making technology accessible and efficient to meet evolving customer needs. Their products are designed to improve productivity through mobile device management and remote access. ChatInsight stands out for its ability to adapt to specific, categorized knowledge from various sources, offering context-aware interactions and supporting multiple languages without configuration. The platform empowers companies by providing cost-effective solutions, data security, and efficient integration options, enhancing user satisfaction and productivity.

Who created ChatInsight?

Founder and Company Overview of ChatInsight:

Founder: ChatInsight was developed by Sand Studio, a fast-growing Software as a Service (SaaS) company known for building software solutions to enhance productivity through mobile device management and remote access.

Company Details: Sand Studio is committed to making technology more accessible and efficient, striving to meet the evolving needs of customers in the digital age. The company offers a range of innovative products, including ChatInsight, an AI-powered question-and-answer chatbot that aims to provide accurate and helpful responses, improve user experience, and streamline digital self-service solutions.

Sand Studio's mission involves pushing the boundaries of innovation and developing products that empower individuals and businesses to succeed in the digital era. The company also offers other award-winning software solutions such as AirDroid Business, AirDroid Remote Support, and AirDroid Personal, designed to enhance mobile device management and remote IT assistance.

By providing secure and user-friendly products, Sand Studio emphasizes data security, ease of integration, and enhancing user satisfaction. This commitment is reflected in Sand Studio's vision and dedication to leveraging technology to create a positive impact on businesses and individuals.

What is ChatInsight used for?

Cost-Effective
Personalized Conversations
Multilingual support
Custom & Manage Training Knowledge
Engage Like a Human in Personalized Conversations
Support Multiple Languages Without Configuration
Cost-Effective Answering of Repeating Questions
24/7 Support for Millions of Conversations
Data Security through Restricting Bot Access
Embedding ChatInsight Everywhere
Improving User Experience with Accurate Responses
Codeless Chatbot Building and Deployment
Leveraging Your Own Knowledge for AI Chatbots
Data Security
Adapting to specific, categorized knowledge from various sources
Providing an intelligent, context-aware conversational bot with intent recognition
Seamlessly supporting multiple languages without configuration
Cost-effective by saving time for answering repeating questions
Enabling 24/7 support with one chatbot
Ensuring data security by not using data to train third-party AI models
Offering integration from website to app for better user experience
Providing accurate and helpful responses to user queries
Enabling codeless building and deployment of chatbot solutions
Leveraging company's own knowledge for AI chatbot development
Engaging in intelligent, context-aware conversations with intent recognition
Supporting multiple languages seamlessly
Cost-effective solutions for answering repeating questions
Providing 24/7 support with less training required
Enhancing data security with restrictions and safeguards
Easily integrating chatbots across platforms
Improving user experience with accurate and helpful responses
Facilitating codeless building and deployment of chatbot solutions
Providing a collaboration tool to enhance Q&A optimization
Provide support for millions of conversations 24/7/365 with less training
Enhance data security with restrictions and safeguards
Embed chatbots easily across websites and apps
Improve user experience with accurate responses
Enable codeless chatbot development
Adapt to specific, categorized knowledge from various sources
Engage in intelligent, context-aware conversations
Seamlessly support multiple languages
Cost-effective solution for answering repeated questions
Real-time support for improved user satisfaction
Providing support for millions of conversations 24/7/365 with less training
Enhancing data security by restricting bot access with passwords, IP, or domain restrictions
Easily integrating the chatbot from the website to the app using URL, iFrame, or floating window
Improving user experience by providing accurate and helpful responses to user queries
Enabling codeless building and deployment of chatbot solutions for digital self-service
Adapting to specific, categorized knowledge sources for customized training
Engaging users in personalized conversations with intelligent, context-aware interactions
Supporting multiple languages seamlessly without manual configuration
Saving time and cost by answering repeating questions efficiently
Empowering companies with cost-effective 24/7 support and data security measures
24/7 Always On
Embed Everywhere
Better User Experience
Codeless
Custom Training
Efficient Onboarding
One chatbot helps you provide support for millions of conversations 24/7/365 instantly with less training
Cost-effective: saving time cost for answering repeating questions, enables company efficiency without increasing cost
24/7 Always On: providing support for millions of conversations 24/7/365 instantly with less training
Data Security: Your data is never used to train any 3rd party AI Models. Besides, you can also restrict bot access with passwords, IP, or domain restrictions to safeguard data
Embed Everywhere: easily integrate from the website to the app. Keep conversations going via a URL, an iFrame, or a floating window
Better User Experience: provides more accurate and helpful responses to user queries, reducing frustration and increasing satisfaction
Codeless: let everyone quickly build and deploy chatbot solutions that bring digital self-service to life
Intelligent, context-aware conversational bot with intent recognition

Who is ChatInsight for?

Customer support
Business Development
Employee Experience
Employee Experience Enhancement
Productivity Improvement
Customer Support Representatives
Data Analysts
Sales Representatives
Human Resources Specialists
Technical Support Specialists
Marketing professionals
Customer service representatives
Healthcare professionals

How to use ChatInsight?

To use ChatInsight effectively, follow these steps:

Platform Features:
- Explore the platform for key features like custom training, personalized conversations, multilingual support, efficient onboarding, and 24/7 availability.
Training Knowledge:
- Utilize ChatInsight's advantage by customizing and managing training knowledge for specific needs from various sources such as URLs, text, and markdown files.
Engagement:
- Engage in personalized conversations with ChatInsight's intelligent, context-aware bot that offers human-like interactions and continually learns to enhance productivity.
Language Support:
- Seamlessly support multiple languages without manual configuration, enabling you to respond in different languages based on your training data.
Empower Your Company:
- Benefit from cost-effective solutions, constant support for millions of conversations, top-notch data security, easy integration across platforms, improved user experience, and codeless deployment of chatbot solutions.
Subscription Management:
- Manage your subscription plan easily through the Admin Console to upgrade or cancel anytime.
Payment Methods:
- ChatInsight accepts major credit cards, debit cards, and PayPal for secure payment processing.
Data Security:
- Rest assured that your data is securely stored on Sand Studio's servers hosted on Amazon Web Services, ensuring privacy and protection.
Credits Usage:
- Monitor your credit consumption based on the GPT model used and purchase additional credits if needed to continue interacting with the model.
Accuracy of Answers:
- The accuracy of chatbot answers depends on the quality of the data used to train the model.

Follow these steps to make the most of ChatInsight's capabilities and enhance your customer support and business growth efficiently.

Pros

Cost-Effective - Saves time cost for answering repeating questions, enhancing company efficiency without increased costs.
Your data is never used to train any 3rd party AI Models. Besides, you can also restrict bot access with passwords, IP, or domain restrictions to safeguard data.
Saving time cost for answering repeating questions, enables company efficiency without increasing cost.
Efficient Onboarding - Quick integration into the system with user-friendly tutorials and templates.
Provides Data Security ensuring that your data, including knowledge base, interaction data, is securely stored on Sand Studio's servers.
Enhances team collaboration through a collaboration tool designed to discuss Chatbot responses and provide suggestions.
Leverages your own knowledge for AI chatbot solutions, empowering your company anywhere, anytime.
Codeless - Allows for building and deploying chatbot solutions without advanced AI or technology expertise.
24/7 Always On support for millions of conversations, providing instant assistance with less training.
Easily integrate from the website to the app. Keep conversations going via a URL, an iFrame, or a floating window.
Seamlessly supports multiple languages without manual configuration, responding in various languages to support global needs.
Offers personalized conversations with intelligent, context-aware interactions for a human-like experience.
Custom & Manage Training Knowledge to Meet Your Needs by adapting to specific categorized knowledge from various sources.
Enables everyone to quickly build and deploy chatbot solutions without needing in-depth AI or technology knowledge.
Provides more accurate and helpful responses to user queries, reducing frustration and increasing satisfaction.

Cons

One-on-One Training
No specific cons or disadvantages are mentioned in the provided files.
Pricing may not justify value based on features offered
Potential Lack of Comprehensive Analytics Features
No Specific Mention of Integration Capabilities
No Mention of Natural Language Processing Capabilities
Limited Support for Custom AI Card Domains on Basic Plans
Lack of Custom Styles for Basic Plans
Limited User Support for Basic Plans
Limited Document Storage for Basic Plans
High Credit Usage for GPT-4 Queries
One chatbot helps you provide support for millions of conversations 24/7/365 instantly with less training.
Lacks information on the limitations or drawbacks of using ChatInsight. No specific cons mentioned in the provided documents.
The pricing structure of ChatInsight, requiring users to purchase credits for queries, may lead to additional costs and could be a disadvantage compared to other AI tools in terms of affordability and value for money.
Another con is the restriction on the number of users, with only 10 users allowed for the GPT-3.5 and GPT-4 version and 5 users for the GPT-3.5 version, which may not be ideal for larger teams or organizations.

Pros

Cons

Cost-Effective - Saves time cost for answering repeating questions, enhancing company efficiency without increased costs.
Your data is never used to train any 3rd party AI Models. Besides, you can also restrict bot access with passwords, IP, or domain restrictions to safeguard data.
Saving time cost for answering repeating questions, enables company efficiency without increasing cost.
Efficient Onboarding - Quick integration into the system with user-friendly tutorials and templates.
Provides Data Security ensuring that your data, including knowledge base, interaction data, is securely stored on Sand Studio's servers.
Enhances team collaboration through a collaboration tool designed to discuss Chatbot responses and provide suggestions.
Leverages your own knowledge for AI chatbot solutions, empowering your company anywhere, anytime.
Codeless - Allows for building and deploying chatbot solutions without advanced AI or technology expertise.
24/7 Always On support for millions of conversations, providing instant assistance with less training.
Easily integrate from the website to the app. Keep conversations going via a URL, an iFrame, or a floating window.
Seamlessly supports multiple languages without manual configuration, responding in various languages to support global needs.
Offers personalized conversations with intelligent, context-aware interactions for a human-like experience.
Custom & Manage Training Knowledge to Meet Your Needs by adapting to specific categorized knowledge from various sources.
Enables everyone to quickly build and deploy chatbot solutions without needing in-depth AI or technology knowledge.
Provides more accurate and helpful responses to user queries, reducing frustration and increasing satisfaction.

One-on-One Training
No specific cons or disadvantages are mentioned in the provided files.
Pricing may not justify value based on features offered
Potential Lack of Comprehensive Analytics Features
No Specific Mention of Integration Capabilities
No Mention of Natural Language Processing Capabilities
Limited Support for Custom AI Card Domains on Basic Plans
Lack of Custom Styles for Basic Plans
Limited User Support for Basic Plans
Limited Document Storage for Basic Plans
High Credit Usage for GPT-4 Queries
One chatbot helps you provide support for millions of conversations 24/7/365 instantly with less training.
Lacks information on the limitations or drawbacks of using ChatInsight. No specific cons mentioned in the provided documents.
The pricing structure of ChatInsight, requiring users to purchase credits for queries, may lead to additional costs and could be a disadvantage compared to other AI tools in terms of affordability and value for money.
Another con is the restriction on the number of users, with only 10 users allowed for the GPT-3.5 and GPT-4 version and 5 users for the GPT-3.5 version, which may not be ideal for larger teams or organizations.

ChatInsight Pricing and plans

Paid plans start at $1000/month and include:

250 Credits per month
5 Bots
10 MB Document storage
1 Users
1 Sharable custom styles per bot
Support customized AI card domains after 50 valid Q&A

ChatInsight FAQs

What are credits and how do they work?: Credits are used to measure your query usage. A GPT-3.5 query consumes 1 credit, and a GPT-4 query consumes 10 credits. You can view your credit consumption by navigating to [Bots] in the Admin Console.

What happens if I don't have enough credits?: If you've used up your subscription's available queries, you won't be able to interact with the model until you add more credits or wait for a reset. You can purchase additional credits suitable for your needs at [Purchase] in the Admin Console.

Is my data safe and where is my data stored?: Your data, including the knowledge base, uploaded documents, and AI interactions, is securely stored on Sand Studio's servers hosted on Amazon Web Services (AWS). They provide a secure environment with firewalls, data encryption, and DDoS mitigation.

What payment methods do you support?: ChatInsight supports all major credit cards, debit cards, and PayPal. Payment methods are secured with 3D secure authentication to protect your privacy.

Can I upgrade or cancel my subscription anytime?: Yes, you can manage your subscription plan at any time by going to [Purchase] in the Admin Console.

How accurate are the chatbot answers?: The accuracy of the chatbot answers depends on the quality of the data used to train the model. Providing high-quality and relevant data leads to more accurate answers.