ChatInsight
3.71
0
ChatInsight is an AI chatbot providing secure, cost-effective support 24/7 and easily integrates into websites and apps.
What is ChatInsight?
ChatInsight is an AI-powered question-and-answer chatbot developed by Sand Studio. It aims to provide support for millions of conversations 24/7/365 with minimal training required. The platform ensures data security by not using user data to train third-party AI models and allows for access restrictions through passwords, IPs, or domains. ChatInsight can be seamlessly integrated across websites and apps, offering better user experiences with accurate and helpful responses to queries. One key feature is its codeless nature, enabling easy building and deploying of chatbot solutions without AI or tech expertise.
Sand Studio, the developer of ChatInsight, is dedicated to making technology accessible and efficient to meet evolving customer needs. Their products are designed to improve productivity through mobile device management and remote access. ChatInsight stands out for its ability to adapt to specific, categorized knowledge from various sources, offering context-aware interactions and supporting multiple languages without configuration. The platform empowers companies by providing cost-effective solutions, data security, and efficient integration options, enhancing user satisfaction and productivity.
Who created ChatInsight?
Founder and Company Overview of ChatInsight:
Founder: ChatInsight was developed by Sand Studio, a fast-growing Software as a Service (SaaS) company known for building software solutions to enhance productivity through mobile device management and remote access.
Company Details: Sand Studio is committed to making technology more accessible and efficient, striving to meet the evolving needs of customers in the digital age. The company offers a range of innovative products, including ChatInsight, an AI-powered question-and-answer chatbot that aims to provide accurate and helpful responses, improve user experience, and streamline digital self-service solutions.
Sand Studio's mission involves pushing the boundaries of innovation and developing products that empower individuals and businesses to succeed in the digital era. The company also offers other award-winning software solutions such as AirDroid Business, AirDroid Remote Support, and AirDroid Personal, designed to enhance mobile device management and remote IT assistance.
By providing secure and user-friendly products, Sand Studio emphasizes data security, ease of integration, and enhancing user satisfaction. This commitment is reflected in Sand Studio's vision and dedication to leveraging technology to create a positive impact on businesses and individuals.
What is ChatInsight used for?
- Cost-Effective
- Personalized Conversations
- Multilingual support
- Custom & Manage Training Knowledge
- Engage Like a Human in Personalized Conversations
- Support Multiple Languages Without Configuration
- Cost-Effective Answering of Repeating Questions
- 24/7 Support for Millions of Conversations
- Data Security through Restricting Bot Access
- Embedding ChatInsight Everywhere
- Improving User Experience with Accurate Responses
- Codeless Chatbot Building and Deployment
- Leveraging Your Own Knowledge for AI Chatbots
- Data Security
- Adapting to specific, categorized knowledge from various sources
- Providing an intelligent, context-aware conversational bot with intent recognition
- Seamlessly supporting multiple languages without configuration
- Cost-effective by saving time for answering repeating questions
- Enabling 24/7 support with one chatbot
- Ensuring data security by not using data to train third-party AI models
- Offering integration from website to app for better user experience
- Providing accurate and helpful responses to user queries
- Enabling codeless building and deployment of chatbot solutions
- Leveraging company's own knowledge for AI chatbot development
- Engaging in intelligent, context-aware conversations with intent recognition
- Supporting multiple languages seamlessly
- Cost-effective solutions for answering repeating questions
- Providing 24/7 support with less training required
- Enhancing data security with restrictions and safeguards
- Easily integrating chatbots across platforms
- Improving user experience with accurate and helpful responses
- Facilitating codeless building and deployment of chatbot solutions
- Providing a collaboration tool to enhance Q&A optimization
- Provide support for millions of conversations 24/7/365 with less training
- Enhance data security with restrictions and safeguards
- Embed chatbots easily across websites and apps
- Improve user experience with accurate responses
- Enable codeless chatbot development
- Adapt to specific, categorized knowledge from various sources
- Engage in intelligent, context-aware conversations
- Seamlessly support multiple languages
- Cost-effective solution for answering repeated questions
- Real-time support for improved user satisfaction
- Providing support for millions of conversations 24/7/365 with less training
- Enhancing data security by restricting bot access with passwords, IP, or domain restrictions
- Easily integrating the chatbot from the website to the app using URL, iFrame, or floating window
- Improving user experience by providing accurate and helpful responses to user queries
- Enabling codeless building and deployment of chatbot solutions for digital self-service
- Adapting to specific, categorized knowledge sources for customized training
- Engaging users in personalized conversations with intelligent, context-aware interactions
- Supporting multiple languages seamlessly without manual configuration
- Saving time and cost by answering repeating questions efficiently
- Empowering companies with cost-effective 24/7 support and data security measures
- 24/7 Always On
- Embed Everywhere
- Better User Experience
- Codeless
- Custom Training
- Efficient Onboarding
- One chatbot helps you provide support for millions of conversations 24/7/365 instantly with less training
- Cost-effective: saving time cost for answering repeating questions, enables company efficiency without increasing cost
- 24/7 Always On: providing support for millions of conversations 24/7/365 instantly with less training
- Data Security: Your data is never used to train any 3rd party AI Models. Besides, you can also restrict bot access with passwords, IP, or domain restrictions to safeguard data
- Embed Everywhere: easily integrate from the website to the app. Keep conversations going via a URL, an iFrame, or a floating window
- Better User Experience: provides more accurate and helpful responses to user queries, reducing frustration and increasing satisfaction
- Codeless: let everyone quickly build and deploy chatbot solutions that bring digital self-service to life
- Intelligent, context-aware conversational bot with intent recognition
Who is ChatInsight for?
- Customer support
- Business Development
- Employee Experience
- Employee Experience Enhancement
- Productivity Improvement
- Customer Support Representatives
- Data Analysts
- Sales Representatives
- Human Resources Specialists
- Technical Support Specialists
- Marketing professionals
- Customer service representatives
- Healthcare professionals
How to use ChatInsight?
To use ChatInsight effectively, follow these steps:
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Platform Features:
- Explore the platform for key features like custom training, personalized conversations, multilingual support, efficient onboarding, and 24/7 availability.
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Training Knowledge:
- Utilize ChatInsight's advantage by customizing and managing training knowledge for specific needs from various sources such as URLs, text, and markdown files.
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Engagement:
- Engage in personalized conversations with ChatInsight's intelligent, context-aware bot that offers human-like interactions and continually learns to enhance productivity.
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Language Support:
- Seamlessly support multiple languages without manual configuration, enabling you to respond in different languages based on your training data.
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Empower Your Company:
- Benefit from cost-effective solutions, constant support for millions of conversations, top-notch data security, easy integration across platforms, improved user experience, and codeless deployment of chatbot solutions.
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Subscription Management:
- Manage your subscription plan easily through the Admin Console to upgrade or cancel anytime.
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Payment Methods:
- ChatInsight accepts major credit cards, debit cards, and PayPal for secure payment processing.
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Data Security:
- Rest assured that your data is securely stored on Sand Studio's servers hosted on Amazon Web Services, ensuring privacy and protection.
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Credits Usage:
- Monitor your credit consumption based on the GPT model used and purchase additional credits if needed to continue interacting with the model.
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Accuracy of Answers:
- The accuracy of chatbot answers depends on the quality of the data used to train the model.
Follow these steps to make the most of ChatInsight's capabilities and enhance your customer support and business growth efficiently.
Pros
- Cost-Effective - Saves time cost for answering repeating questions, enhancing company efficiency without increased costs.
- Your data is never used to train any 3rd party AI Models. Besides, you can also restrict bot access with passwords, IP, or domain restrictions to safeguard data.
- Saving time cost for answering repeating questions, enables company efficiency without increasing cost.
- Efficient Onboarding - Quick integration into the system with user-friendly tutorials and templates.
- Provides Data Security ensuring that your data, including knowledge base, interaction data, is securely stored on Sand Studio's servers.
- Enhances team collaboration through a collaboration tool designed to discuss Chatbot responses and provide suggestions.
- Leverages your own knowledge for AI chatbot solutions, empowering your company anywhere, anytime.
- Codeless - Allows for building and deploying chatbot solutions without advanced AI or technology expertise.
- 24/7 Always On support for millions of conversations, providing instant assistance with less training.
- Easily integrate from the website to the app. Keep conversations going via a URL, an iFrame, or a floating window.
Cons
- One-on-One Training
- No specific cons or disadvantages are mentioned in the provided files.
- Pricing may not justify value based on features offered
- Potential Lack of Comprehensive Analytics Features
- No Specific Mention of Integration Capabilities
- No Mention of Natural Language Processing Capabilities
ChatInsight Pricing and plans
Paid plans start at $1000/month and include:
- 250 Credits per month
- 5 Bots
- 10 MB Document storage
- 1 Users
- 1 Sharable custom styles per bot
- Support customized AI card domains after 50 valid Q&A
ChatInsight FAQs
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What are credits and how do they work?
- Credits are used to measure your query usage. A GPT-3.5 query consumes 1 credit, and a GPT-4 query consumes 10 credits. You can view your credit consumption by navigating to [Bots] in the Admin Console.
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What happens if I don't have enough credits?
- If you've used up your subscription's available queries, you won't be able to interact with the model until you add more credits or wait for a reset. You can purchase additional credits suitable for your needs at [Purchase] in the Admin Console.
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Is my data safe and where is my data stored?
- Your data, including the knowledge base, uploaded documents, and AI interactions, is securely stored on Sand Studio's servers hosted on Amazon Web Services (AWS). They provide a secure environment with firewalls, data encryption, and DDoS mitigation.
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What payment methods do you support?
- ChatInsight supports all major credit cards, debit cards, and PayPal. Payment methods are secured with 3D secure authentication to protect your privacy.
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Can I upgrade or cancel my subscription anytime?
- Yes, you can manage your subscription plan at any time by going to [Purchase] in the Admin Console.
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How accurate are the chatbot answers?
- The accuracy of the chatbot answers depends on the quality of the data used to train the model. Providing high-quality and relevant data leads to more accurate answers.
Get started with ChatInsight
ChatInsight reviews
Layla Al-Amin
November 21, 2024
What do you like most about using ChatInsight?
I appreciate the 24/7 support capability; it allows me to engage with customers anytime, especially since I run an online shop.
What do you dislike most about using ChatInsight?
The integration process took longer than expected, and there were some bugs initially that made it frustrating.
What problems does ChatInsight help you solve, and how does this benefit you?
It helps in managing customer queries efficiently without needing a dedicated support team, saving both time and money.
How would you rate ChatInsight?
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Ahmed Saeed
December 15, 2024
What do you like most about using ChatInsight?
The ability to customize the chatbot's responses based on specific knowledge is a significant plus for me.
What do you dislike most about using ChatInsight?
Sometimes the AI's responses can be a bit generic, especially for complex queries.
What problems does ChatInsight help you solve, and how does this benefit you?
It significantly reduces the response time for customer inquiries, which has improved overall customer satisfaction.
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Fatima Khan
December 3, 2024
What do you like most about using ChatInsight?
I like that it supports multiple languages, which is great for my diverse client base.
What do you dislike most about using ChatInsight?
The setup is not as straightforward as advertised, and I faced several challenges in the initial configuration.
What problems does ChatInsight help you solve, and how does this benefit you?
It helps streamline customer service, but the initial hurdles made it less beneficial at the start.
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