Chatfuro
3.33
0
Chatfuro creates AI chatbots for workflow automation, with smart replies, team collaboration, and performance tracking.
Chatfuro Reviews
3.33
Based on 6 reviews
How would you rate Chatfuro?
What’s your thought?
Ethan Nguyen
January 3, 2025
What do you like most about using Chatfuro?
The ease of setting up automated responses without needing coding skills is a huge advantage for our team.
What do you dislike most about using Chatfuro?
The performance tracking feature could be more comprehensive, as I sometimes struggle to get actionable insights.
What problems does Chatfuro help you solve, and how does this benefit you?
It significantly reduces our response time, allowing us to handle more inquiries and improve customer satisfaction.
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Liam O'Connor
January 2, 2025
What do you like most about using Chatfuro?
I appreciate the potential of Chatfuro to automate workflows and the smart replies feature, which can save time in responding to common queries.
What do you dislike most about using Chatfuro?
However, the interface is not as user-friendly as I expected, and it took me a while to figure out how to set up the bots effectively.
What problems does Chatfuro help you solve, and how does this benefit you?
It helps in managing customer interactions more efficiently, but I feel it still needs improvement in performance tracking and reporting functionalities.
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Maya Choudhury
December 22, 2024
What do you like most about using Chatfuro?
The intuitive dashboard is a major plus! I can easily track our chatbot's performance and make necessary adjustments.
What do you dislike most about using Chatfuro?
The setup process was a bit tedious, and I had to look up several tutorials to get started.
What problems does Chatfuro help you solve, and how does this benefit you?
It has helped reduce our response time for customer inquiries, leading to better customer satisfaction overall.
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Yara Ndiaye
December 15, 2024
What do you like most about using Chatfuro?
The ability to create chatbots without coding is fantastic! It allows our marketing team to generate leads effortlessly.
What do you dislike most about using Chatfuro?
Sometimes, the smart replies can be a bit generic and do not always fit well with the specific context of customer inquiries.
What problems does Chatfuro help you solve, and how does this benefit you?
Chatfuro significantly streamlines our communication process, allowing us to focus on more complex customer inquiries while the bot handles the routine.
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Elena Petrova
November 22, 2024
What do you like most about using Chatfuro?
I like how it allows for team collaboration when creating responses, which can lead to more accurate communications.
What do you dislike most about using Chatfuro?
However, the chatbots can sometimes misinterpret user intent, which can hurt customer experience.
What problems does Chatfuro help you solve, and how does this benefit you?
It helps streamline customer service workflows, but I believe more advanced AI training is needed for better contextual understanding.
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Rajesh Kumar
November 21, 2024
What do you like most about using Chatfuro?
I like the concept of automating responses and the collaboration tools that allow team input.
What do you dislike most about using Chatfuro?
Unfortunately, it often fails to understand complex queries, leading to frustrated customers and increased workload for our team.
What problems does Chatfuro help you solve, and how does this benefit you?
While it does help with basic queries, it does not effectively manage all customer interactions, which means we still have to step in frequently.
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