Chatfuro
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Chatfuro creates AI chatbots for workflow automation, with smart replies, team collaboration, and performance tracking.
What is Chatfuro?
Chatfuro is an AI-powered chatbot tool designed to streamline workflows by allowing users to create and deploy chatbots without any coding requirements. It offers features such as smart replies, collaboration with teams, support for multiple file formats, live agent communication, training on various platforms, and performance tracking through an advanced dashboard. Chatfuro aims to generate and nurture leads, enhance brand awareness, and provide efficient customer service solutions. Overall, it emphasizes ease of use, versatility, and effectiveness in improving customer experience.
Who created Chatfuro?
Chatfuro was founded by Eleanor Pena, one of the co-founders and the Chief Operating Officer of the company. The platform was launched on September 11, 2023. Chatfuro is part of Ghostengines Technologies Private Limited and focuses on empowering entrepreneurs through its AI-powered chatbot tool. The company aims to streamline workflows with zero coding requirements, provide smart replies and collaboration features, support various formats including PDFs and Excel, and offer performance tracking through an advanced dashboard. Additionally, Chatfuro offers solutions for lead generation, brand awareness, and customer query resolution.
What is Chatfuro used for?
- View user AI chats
- Upload website links for chatbot training
- Crawl sitemaps and add to chatbot
- Embed chatbot to website as widget
- Embed chatbot to website as iframe
- Collect lead via lead form
- Base prompt customisation
- Customize pop-up messages in chat widget
- Add image banner to the chatbot
- Send push notification directly to users in AI chat
How to use Chatfuro?
To use Chatfuro effectively, follow these steps:
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Sign Up: Register on Chatfuro to get 50 message credits and access to one chatbot for testing purposes.
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Training: Upload documents and provide links for chatbot training. Each character in a document equals one document credit.
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Customization: Customize the chatbot by adding your logo, choosing default messages, topics, and a prompt to alter AI behavior.
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Collaboration: Collaborate with your team efficiently using the lead management feature.
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Deployment: Embed the chatbot on your website as a widget or an iframe for easy access by users.
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Enhancements: Improve training effectiveness by adding links to videos, images, and documents to enrich training materials.
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Performance Tracking: Monitor chatbot performance through an advanced dashboard to evaluate its effectiveness.
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Integration: Integrate Chatfuro with various tools and support rich content formats for a seamless workflow.
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Marketing: Use Chatfuro to generate and nurture leads, create a memorable brand experience, and provide proactive answers to queries.
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Customer Support: Resolve customer queries promptly, handle support requests at scale, and improve overall customer experience.
By following these steps, you can leverage Chatfuro's AI-powered chatbot tool effectively for marketing and customer service needs.
Pros
- Build fully AI-powered Chatbots with ZERO coding
- Directly from your documents
- Guide users with follow-up questions
- Easy collaboration and lead management
- Supports multiple formats including PDFs, Documents, Excel, Markdown
- Chat directly with users with Live agent feature
- Train chatbots on Websites, Links, or Documentation pages
- Track performances of chatbots with an advanced dashboard
- Supports rich content formats
- Generates and nurtures leads
- Creates high-quality chat assistants relevant to the target audience
- Creates a memorable brand experience for customers
- Provides proactive, clear, and concise answers to customer questions
- Solves unique problems effectively
- Improves customer experience
Cons
- AI generated follow up chat messages feature is missing compared to competitors.
- Integrated WhatsApp widget is unavailable unlike some competitors.
- Chat agents feature is not available, unlike some competitors.
- Dedicated login for Agents is missing, while some competitors offer this feature.
- Customize pop-up messages in chat widget is not available, which is offered by some competitors.
- Add image banner to the chatbot feature is not provided, in contrast to some competitors.
- Send push notification directly to users in AI chat is not offered, a feature available in some other platforms.
- Dedicated customizable Agents list page is not available compared to some competitors.
- On-demand customization is not provided, which is offered by some competitors.
- Custom LLM model integration is missing compared to some of the competition.
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