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Chat360

Chat360 builds chatbots for WhatsApp, Instagram, Facebook Messenger, and websites, enhancing business growth with no-code solutions.
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Chat360 Reviews

4.74
Based on 27 reviews
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How would you rate Chat360?
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Amina Adnan
Amina Adnan March 9, 2025

What do you like most about using Chat360?

I appreciate how quickly we can set up a bot for a new campaign. The deployment is almost instant.

What do you dislike most about using Chat360?

At times, the chatbot responses can feel a bit generic. More customization options would enhance user experience.

What problems does Chat360 help you solve, and how does this benefit you?

It helps us handle a high volume of customer inquiries without losing the personal touch, which is crucial for our business.

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Isaac Mwangi
Isaac Mwangi March 9, 2025

What do you like most about using Chat360?

The no-code solution is a game changer for my team. We've been able to create chatbots without needing a developer.

What do you dislike most about using Chat360?

Sometimes, the loading times for the platform can be slow, especially when managing multiple bots.

What problems does Chat360 help you solve, and how does this benefit you?

Chat360 has streamlined our customer support process, allowing us to respond to inquiries faster and freeing up our team for more strategic tasks.

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Khalid Hossain
Khalid Hossain March 6, 2025

What do you like most about using Chat360?

The simplicity of setup is impressive. I was able to create a chatbot for our website in no time.

What do you dislike most about using Chat360?

I wish there were more templates available to choose from; the current selection feels limited.

What problems does Chat360 help you solve, and how does this benefit you?

It helps us keep our customers informed about their queries, which has improved our overall service experience.

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Liam O'Sullivan
Liam O'Sullivan March 6, 2025

What do you like most about using Chat360?

The omnichannel capability is fantastic. We can reach our customers on WhatsApp and Facebook Messenger, which has boosted our engagement.

What do you dislike most about using Chat360?

The analytics dashboard could be more detailed, but it still provides sufficient insights for basic tracking.

What problems does Chat360 help you solve, and how does this benefit you?

It helps us generate leads through interactive conversations, which has led to a 30% increase in conversions over the last quarter.

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Miguel Fernandez
Miguel Fernandez March 5, 2025

What do you like most about using Chat360?

The no-code feature is a lifesaver for our small team. We can quickly build and adapt chatbots as needed.

What do you dislike most about using Chat360?

I think customer support could be more responsive, but the tool itself is top-notch.

What problems does Chat360 help you solve, and how does this benefit you?

It has greatly improved our engagement on social media, leading to a higher rate of customer interaction.

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Diego Martinez
Diego Martinez February 27, 2025

What do you like most about using Chat360?

The no-code aspect allowed our marketing team to take full control without relying on IT, which has sped up our campaign launches.

What do you dislike most about using Chat360?

The user interface could be more modern and visually appealing, but it’s functional.

What problems does Chat360 help you solve, and how does this benefit you?

It has improved our lead capture significantly, allowing us to engage potential customers effectively and increase sales.

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Aditya Verma
Aditya Verma February 27, 2025

What do you like most about using Chat360?

The chatbots are very intuitive, and they handle customer queries effectively, which enhances our service quality.

What do you dislike most about using Chat360?

At times, the chatbot responses can feel a bit generic, but it still manages to serve the purpose.

What problems does Chat360 help you solve, and how does this benefit you?

Chat360 has streamlined our lead generation process, allowing us to capture more information from potential customers effortlessly.

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Isabella Martinez
Isabella Martinez February 23, 2025

What do you like most about using Chat360?

The interface is clean and easy to navigate. I could create a chatbot within hours!

What do you dislike most about using Chat360?

I wish the tutorial videos were more detailed, but it’s easy to figure things out with a bit of exploration.

What problems does Chat360 help you solve, and how does this benefit you?

It has helped us capture leads more effectively and maintain communication with clients through automated responses.

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Yuki Tanaka
Yuki Tanaka February 23, 2025

What do you like most about using Chat360?

I appreciate the no-code approach. It makes it accessible for non-tech users like myself to create effective chatbots.

What do you dislike most about using Chat360?

The tutorial could be more comprehensive to help new users get started quicker.

What problems does Chat360 help you solve, and how does this benefit you?

It has helped us boost our engagement rates on social media, turning casual interactions into potential sales.

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Amira Hussein
Amira Hussein February 22, 2025

What do you like most about using Chat360?

The ease of building chat interactions is amazing; I can create complex flows without prior knowledge.

What do you dislike most about using Chat360?

I sometimes run into minor bugs, but the support team is quick to resolve them.

What problems does Chat360 help you solve, and how does this benefit you?

Chat360 has helped us improve our customer response time, making our business appear more professional and reliable.

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Amina Khan
Amina Khan February 21, 2025

What do you like most about using Chat360?

I love how easy it is to create chatbots without any coding knowledge. The drag-and-drop interface is intuitive and saves a lot of time.

What do you dislike most about using Chat360?

Sometimes, the loading time can be a bit slow when adding new features, but it's manageable.

What problems does Chat360 help you solve, and how does this benefit you?

Chat360 has significantly improved our customer support response times, allowing us to handle inquiries 24/7, which has increased customer satisfaction.

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Ananya Sharma
Ananya Sharma February 12, 2025

What do you like most about using Chat360?

The ease of use is unparalleled! I could set up our first chatbot in just a few hours, which was a game changer for our marketing team.

What do you dislike most about using Chat360?

I wish there were more customization options for the chatbot's appearance, but it's functional as is.

What problems does Chat360 help you solve, and how does this benefit you?

Chat360 streamlines our customer interaction processes, allowing us to engage with more customers simultaneously, which has cut down our response time dramatically.

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Chloe Bernard
Chloe Bernard February 8, 2025

What do you like most about using Chat360?

The setup process was very straightforward, and I appreciate the variety of features available.

What do you dislike most about using Chat360?

I sometimes find the response generation a bit limited, especially for niche queries.

What problems does Chat360 help you solve, and how does this benefit you?

It has streamlined our customer service process, allowing us to handle more inquiries at once.

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Rafael Gonzalez
Rafael Gonzalez February 8, 2025

What do you like most about using Chat360?

The ability to integrate with multiple platforms is a huge plus. It allows us to reach customers where they are most active.

What do you dislike most about using Chat360?

There are some limitations with advanced AI features that I've seen in other platforms, but for basic needs, it's great.

What problems does Chat360 help you solve, and how does this benefit you?

It has automated many of our customer service tasks, freeing up our team to focus on more complex queries.

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Elena Rossi
Elena Rossi February 3, 2025

What do you like most about using Chat360?

It’s really user-friendly, which makes it easy for my whole team to jump in and start creating bots.

What do you dislike most about using Chat360?

There could be more tutorials or resources available for advanced features to help users get the most out of the platform.

What problems does Chat360 help you solve, and how does this benefit you?

It helps us engage with customers through multiple channels easily, which has increased our reach and improved sales.

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Nikita Petrov
Nikita Petrov February 2, 2025

What do you like most about using Chat360?

The feature set is robust for building effective customer interactions across platforms.

What do you dislike most about using Chat360?

The pricing plans could use more clarity; it took a while for us to understand what we needed.

What problems does Chat360 help you solve, and how does this benefit you?

We can now manage customer interactions more effectively, which has led to increased sales and better customer loyalty.

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Luca Bianchi
Luca Bianchi January 27, 2025

What do you like most about using Chat360?

I love how easy it is to create chatbots without any coding skills. The drag-and-drop interface is intuitive, making it perfect for someone like me who doesn't have a technical background.

What do you dislike most about using Chat360?

Sometimes the templates feel a bit limiting in terms of customization, but once you get the hang of it, you can adjust things to fit your brand better.

What problems does Chat360 help you solve, and how does this benefit you?

Chat360 has significantly improved our customer engagement on social media. We were able to automate responses to common inquiries, which has saved us time and increased our conversion rates.

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Hana Sasaki
Hana Sasaki January 26, 2025

What do you like most about using Chat360?

The flexibility of creating chatbots for different platforms is fantastic. It really suits our diverse marketing needs.

What do you dislike most about using Chat360?

I wish there were more advanced features available for chatbot customization. Sometimes it feels like I'm limited to pre-set options.

What problems does Chat360 help you solve, and how does this benefit you?

It helps us manage customer inquiries effectively, reducing wait times and improving our overall service quality.

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Omar Zayed
Omar Zayed January 23, 2025

What do you like most about using Chat360?

The ability to support multiple languages makes it perfect for our diverse customer base.

What do you dislike most about using Chat360?

The onboarding process could be a bit smoother, but once you’re in, it’s user-friendly.

What problems does Chat360 help you solve, and how does this benefit you?

It allows us to engage with clients across different platforms efficiently, which has improved our overall communication strategy.

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Ravi Singh
Ravi Singh January 20, 2025

What do you like most about using Chat360?

The omnichannel capabilities are the best part. We can connect with our customers where they prefer to communicate.

What do you dislike most about using Chat360?

The pricing could be more competitive, especially for small businesses just starting out.

What problems does Chat360 help you solve, and how does this benefit you?

It allows us to automate lead generation, which has saved us a lot of time and effort while increasing our sales pipeline.

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Aisha Khan
Aisha Khan January 17, 2025

What do you like most about using Chat360?

The ability to integrate with multiple platforms like WhatsApp and Instagram is fantastic. It allows us to reach customers where they are most active.

What do you dislike most about using Chat360?

The initial setup was a bit overwhelming with so many options, but after getting through it, I found the platform very manageable.

What problems does Chat360 help you solve, and how does this benefit you?

It helps us handle customer inquiries 24/7, which has boosted our customer satisfaction. We can now focus on more complex issues while the chatbot handles the routine questions.

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Nia Mokhtar
Nia Mokhtar January 15, 2025

What do you like most about using Chat360?

I love the flexibility of being able to deploy on multiple platforms without any technical hassles.

What do you dislike most about using Chat360?

Some of the advanced features could be better explained, but overall it's user-friendly.

What problems does Chat360 help you solve, and how does this benefit you?

It has significantly reduced our response time for customer inquiries, making our service much more efficient.

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Youssef El Amrani
Youssef El Amrani January 13, 2025

What do you like most about using Chat360?

The analytics feature is impressive. It helps me understand customer interactions and improve our engagement strategies effectively.

What do you dislike most about using Chat360?

The learning curve for some advanced features can be steep, but the support team is quite helpful in guiding you through.

What problems does Chat360 help you solve, and how does this benefit you?

Chat360 allows us to streamline our lead generation process, significantly increasing our potential customer base without needing additional staff.

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Sofia Nielsen
Sofia Nielsen January 13, 2025

What do you like most about using Chat360?

The seamless integration with various platforms has made a huge difference for our marketing strategy.

What do you dislike most about using Chat360?

It would be great to have more analytics capabilities to track user interactions more deeply.

What problems does Chat360 help you solve, and how does this benefit you?

It has allowed us to automate routine inquiries, freeing up our team for more complex tasks.

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Sofia Petrova
Sofia Petrova January 12, 2025

What do you like most about using Chat360?

The integration with social media platforms is seamless, which makes it easy to manage all our channels in one place.

What do you dislike most about using Chat360?

I sometimes find the analytics features a bit limited. More in-depth reporting would be a huge benefit.

What problems does Chat360 help you solve, and how does this benefit you?

Chat360 has helped us improve our customer service response times, which has greatly increased customer satisfaction.

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Ahmed Saad
Ahmed Saad January 10, 2025

What do you like most about using Chat360?

The chatbot functionality is very versatile and can be customized easily to fit our branding.

What do you dislike most about using Chat360?

The mobile app could use some improvements in user interface, but overall it's effective.

What problems does Chat360 help you solve, and how does this benefit you?

It helps us connect with customers in real-time, which has been crucial during peak hours.

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Ravi Kumar
Ravi Kumar January 9, 2025

What do you like most about using Chat360?

The ability to automate responses is essential for our business, and Chat360 handles it beautifully.

What do you dislike most about using Chat360?

I’d love to see more customization options for the chatbot scripts.

What problems does Chat360 help you solve, and how does this benefit you?

It has reduced the workload on our support team significantly, allowing them to focus on more critical customer issues.

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