Cate AI
4.75
0
Cate AI handles restaurant calls, answers questions, and manages orders with AI precision and POS integration.
Cate AI Reviews
4.75
Based on 28 reviews
How would you rate Cate AI?
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Lina Nguyen
March 8, 2025
What do you like most about using Cate AI?
The multilingual capabilities have been a game-changer for serving our diverse clientele.
What do you dislike most about using Cate AI?
I wish there were more customization options for the script, but it works well as is.
What problems does Cate AI help you solve, and how does this benefit you?
It helps manage customer inquiries efficiently, leading to happier customers and repeat business.
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Santiago Moreno
March 6, 2025
What do you like most about using Cate AI?
The integration with our POS is fantastic; it minimizes errors in order processing.
What do you dislike most about using Cate AI?
It needs to improve on understanding regional dialects better.
What problems does Cate AI help you solve, and how does this benefit you?
It helps us keep up with high customer demand during lunch hours without compromising service quality.
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Emilio Rojas
March 6, 2025
What do you like most about using Cate AI?
Its smart upselling feature has increased our average ticket size significantly!
What do you dislike most about using Cate AI?
I feel that it could improve its greeting to sound a bit more natural.
What problems does Cate AI help you solve, and how does this benefit you?
Cate AI helps manage order volumes efficiently, especially during busy hours.
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Ravi Kumar
March 6, 2025
What do you like most about using Cate AI?
I appreciate its ability to learn and adapt to our specific menu items.
What do you dislike most about using Cate AI?
Sometimes the AI struggles with understanding slang or local terms.
What problems does Cate AI help you solve, and how does this benefit you?
It ensures orders are taken efficiently, reducing the need for staff during busy shifts.
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Fatima Al-Mansoori
March 6, 2025
What do you like most about using Cate AI?
The AI's customer service skills are top-notch, making our guests feel valued.
What do you dislike most about using Cate AI?
I feel it could offer more detailed reporting features.
What problems does Cate AI help you solve, and how does this benefit you?
Cate AI helps reduce customer complaints about order mistakes, enhancing our reputation.
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Anya Petrova
March 6, 2025
What do you like most about using Cate AI?
The AI's ability to manage complex orders has saved us a lot of time and hassle.
What do you dislike most about using Cate AI?
Sometimes it takes a while to learn specific menu items, but overall, it’s quite effective.
What problems does Cate AI help you solve, and how does this benefit you?
It reduces the number of missed calls during busy hours, ensuring we don’t lose potential customers.
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Luca Giordano
March 5, 2025
What do you like most about using Cate AI?
The order accuracy is remarkable, which is vital for maintaining customer trust.
What do you dislike most about using Cate AI?
I wish it had more features for tracking customer preferences.
What problems does Cate AI help you solve, and how does this benefit you?
Cate AI helps in minimizing our order errors, ensuring that customers receive exactly what they ordered.
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Diego Martinez
March 1, 2025
What do you like most about using Cate AI?
The integration with our POS system is seamless, which makes order placement incredibly accurate and fast.
What do you dislike most about using Cate AI?
The setup process can be a bit lengthy, but once it’s done, it’s worth it.
What problems does Cate AI help you solve, and how does this benefit you?
Cate AI allows us to handle a larger volume of calls without needing to hire additional staff, which saves costs.
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Yara Hassan
February 25, 2025
What do you like most about using Cate AI?
The speed at which it answers calls is impressive, making our service more efficient.
What do you dislike most about using Cate AI?
There are occasional issues with understanding certain dialects, which can be frustrating.
What problems does Cate AI help you solve, and how does this benefit you?
Cate AI allows us to handle busy lunch hours without extra staff, optimizing our operational costs.
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Yusuf Bashir
February 22, 2025
What do you like most about using Cate AI?
It’s incredibly efficient and saves us a lot of time during peak hours.
What do you dislike most about using Cate AI?
It can misinterpret some local phrases, but it learns over time.
What problems does Cate AI help you solve, and how does this benefit you?
It helps us streamline the ordering process, which enhances customer satisfaction.
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Jordi Fernandez
February 19, 2025
What do you like most about using Cate AI?
The AI is incredibly responsive, which enhances our guest experience significantly.
What do you dislike most about using Cate AI?
Occasionally it misunderstands local slang, but overall it’s very effective.
What problems does Cate AI help you solve, and how does this benefit you?
It allows us to take more orders in less time, which directly boosts our sales.
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Nia Ojo
February 17, 2025
What do you like most about using Cate AI?
The ability to manage multiple orders at once is fantastic and has improved our efficiency.
What do you dislike most about using Cate AI?
It struggles a bit with local dialects, but it’s generally reliable.
What problems does Cate AI help you solve, and how does this benefit you?
It significantly reduces the workload on our staff during busy hours, allowing for better customer service.
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Khaled Ahmed
February 16, 2025
What do you like most about using Cate AI?
The efficiency it brings to our order-taking process is unmatched in our experience.
What do you dislike most about using Cate AI?
The initial learning setup can be daunting, but the results are worth the effort.
What problems does Cate AI help you solve, and how does this benefit you?
It allows us to serve more customers in less time, thereby increasing our overall sales.
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Nicolas Dufresne
February 13, 2025
What do you like most about using Cate AI?
The integration with our existing POS is flawless, streamlining our operations tremendously.
What do you dislike most about using Cate AI?
I think it could be improved with more customization options for different cuisines.
What problems does Cate AI help you solve, and how does this benefit you?
It has drastically reduced our order mistakes, which has improved customer satisfaction and loyalty.
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Miguel Santos
February 11, 2025
What do you like most about using Cate AI?
The upselling feature has really boosted our sales during peak hours.
What do you dislike most about using Cate AI?
At times, it can be overly enthusiastic with upselling, but that’s a minor issue.
What problems does Cate AI help you solve, and how does this benefit you?
It frees up our staff to focus on customer service rather than answering phones.
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Keira Morris
February 9, 2025
What do you like most about using Cate AI?
The operational efficiency it provides is unparalleled in our industry.
What do you dislike most about using Cate AI?
It could offer more customization options for specific restaurant needs.
What problems does Cate AI help you solve, and how does this benefit you?
It allows us to manage high call volumes effectively, improving customer satisfaction.
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Omar El-Sayed
February 7, 2025
What do you like most about using Cate AI?
I appreciate the smart upselling feature, which has increased our average order value.
What do you dislike most about using Cate AI?
It sometimes misinterprets accents, which can lead to order errors.
What problems does Cate AI help you solve, and how does this benefit you?
It has significantly reduced our phone workload, allowing our staff to dedicate more time to in-house customers.
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Julien Lafontaine
February 4, 2025
What do you like most about using Cate AI?
I find the AI's ability to upsell items incredibly beneficial for our bottom line.
What do you dislike most about using Cate AI?
It would be great if it could process payments over the phone as well.
What problems does Cate AI help you solve, and how does this benefit you?
It reduces the workload on our staff, allowing them to focus on in-restaurant experiences rather than just taking orders.
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Zara Khalid
January 31, 2025
What do you like most about using Cate AI?
The smart upselling feature really boosts our sales, especially during peak hours!
What do you dislike most about using Cate AI?
I wish it had more options for customizing the voice and tone.
What problems does Cate AI help you solve, and how does this benefit you?
It helps us manage a higher volume of calls without additional staff, which is cost-effective.
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Amina Khan
January 31, 2025
What do you like most about using Cate AI?
I love how Cate AI handles multiple calls simultaneously without any hiccups. This has significantly reduced our wait times!
What do you dislike most about using Cate AI?
Sometimes, the AI struggles with very complex custom orders, but it’s improving with training.
What problems does Cate AI help you solve, and how does this benefit you?
It helps us manage peak hours with ease, allowing staff to focus on food preparation and service rather than phone calls.
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Chloe Liu
January 26, 2025
What do you like most about using Cate AI?
I appreciate how well it adapts to our restaurant's specific needs and menu items.
What do you dislike most about using Cate AI?
Sometimes it can be a bit slow to process very large orders.
What problems does Cate AI help you solve, and how does this benefit you?
It allows us to manage busy times more efficiently, improving our customer service.
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Maya Choudhury
January 22, 2025
What do you like most about using Cate AI?
The instant response time is impressive and keeps our customers happy.
What do you dislike most about using Cate AI?
Sometimes the accent can be a bit off, but it’s manageable.
What problems does Cate AI help you solve, and how does this benefit you?
It allows us to handle more calls than ever, which increases our overall sales.
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Haruto Takahashi
January 21, 2025
What do you like most about using Cate AI?
The precision in handling orders is impressive; it rarely makes mistakes, which is crucial in our busy restaurant.
What do you dislike most about using Cate AI?
The voice can sound a bit robotic at times, but customers have adapted well.
What problems does Cate AI help you solve, and how does this benefit you?
It alleviates the pressure on our staff during rush hours, which improves the overall dining experience.
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Isha Patel
January 17, 2025
What do you like most about using Cate AI?
I love how quickly it responds to customers, which keeps them satisfied.
What do you dislike most about using Cate AI?
It occasionally mispronounces some items, but it’s not a deal-breaker.
What problems does Cate AI help you solve, and how does this benefit you?
It allows us to handle more calls in less time, improving our service efficiency.
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Aisha Khan
January 13, 2025
What do you like most about using Cate AI?
The AI's ability to learn our menu and adapt to customer preferences is remarkable.
What do you dislike most about using Cate AI?
I would love more features for tracking customer orders.
What problems does Cate AI help you solve, and how does this benefit you?
It reduces our order handling time, allowing us to serve more customers efficiently.
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Ines Bouchard
January 12, 2025
What do you like most about using Cate AI?
The speed and efficiency of the calls have transformed our service delivery.
What do you dislike most about using Cate AI?
It sometimes has trouble with accents, but it’s generally very reliable.
What problems does Cate AI help you solve, and how does this benefit you?
It allows us to handle higher call volumes without additional staff, improving our profit margins.
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Rajesh Sharma
January 12, 2025
What do you like most about using Cate AI?
The AI's ability to cater to various languages has improved our outreach to international customers.
What do you dislike most about using Cate AI?
There are times when it misunderstands menu items, but it learns over time.
What problems does Cate AI help you solve, and how does this benefit you?
It streamlines the order process, reducing waiting times and enhancing customer satisfaction.
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Sofia Kowalski
January 11, 2025
What do you like most about using Cate AI?
It’s incredibly user-friendly and the learning curve is short for our staff.
What do you dislike most about using Cate AI?
It would be nice to have more detailed analytics on call handling.
What problems does Cate AI help you solve, and how does this benefit you?
It allows us to serve more customers with the same staff, increasing our revenue without additional labor costs.
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