CallFluent AI
4.76
0
CallFluent AI enhances customer engagement with AI-driven call management, recording, and analysis, starting at $37/month.
CallFluent AI Reviews
4.76
Based on 29 reviews
How would you rate CallFluent AI?
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Jasper Kovalenko
March 7, 2025
What do you like most about using CallFluent AI?
The versatility of the platform is impressive. From call recording to detailed analytics, it covers all bases.
What do you dislike most about using CallFluent AI?
I would appreciate more customization options for reports to better fit our specific needs.
What problems does CallFluent AI help you solve, and how does this benefit you?
It has streamlined our customer service operations significantly, improving response times and customer satisfaction.
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Ravi Nair
March 6, 2025
What do you like most about using CallFluent AI?
The call management features are top-notch. It’s easy to prioritize calls based on urgency and importance.
What do you dislike most about using CallFluent AI?
The setup process was a bit lengthy and could be simplified. A more user-friendly onboarding experience would be beneficial.
What problems does CallFluent AI help you solve, and how does this benefit you?
It has helped reduce call drop rates significantly, ensuring that we never miss important customer interactions.
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Fatima Al-Mansoori
March 2, 2025
What do you like most about using CallFluent AI?
The customization options for the AI agents are amazing. I can tailor the voice and responses to fit my brand, which enhances our customer interactions.
What do you dislike most about using CallFluent AI?
Sometimes, the AI can misunderstand nuanced questions, but it improves over time with more data.
What problems does CallFluent AI help you solve, and how does this benefit you?
It reduces the time my team spends on calls that don't lead to sales, allowing us to focus on high-potential leads instead.
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Luna Ferguson
February 28, 2025
What do you like most about using CallFluent AI?
The call quality is excellent, making every interaction feel professional and clear.
What do you dislike most about using CallFluent AI?
The dashboard could be more intuitive and user-friendly, especially for new users.
What problems does CallFluent AI help you solve, and how does this benefit you?
It helps us track customer inquiries and interactions, which significantly improves our service quality.
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Jin Liang
February 25, 2025
What do you like most about using CallFluent AI?
The integration with our existing systems has been flawless, making it easy to adopt without major changes.
What do you dislike most about using CallFluent AI?
More language support would be great to cater to our diverse customer base.
What problems does CallFluent AI help you solve, and how does this benefit you?
It allows us to efficiently manage customer calls, leading to higher satisfaction and retention rates.
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Amina Khan
February 25, 2025
What do you like most about using CallFluent AI?
The call recording and transcription features are essential for our team. We can always refer back to previous conversations.
What do you dislike most about using CallFluent AI?
Sometimes the AI misunderstands context, leading to awkward moments in customer interactions.
What problems does CallFluent AI help you solve, and how does this benefit you?
It helps us keep track of customer interactions, which has been crucial for follow-ups and maintaining relationships.
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Viktor Sokolov
February 24, 2025
What do you like most about using CallFluent AI?
The efficiency of the AI during calls is commendable, making our operations run smoothly.
What do you dislike most about using CallFluent AI?
Some features are somewhat complex and could benefit from a more user-friendly design.
What problems does CallFluent AI help you solve, and how does this benefit you?
It helps us reduce missed calls and manage customer interactions better, which is vital for our business.
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Anaya Khan
February 18, 2025
What do you like most about using CallFluent AI?
I love the AI-driven call management feature. It allows me to handle numerous calls efficiently without sacrificing quality. The call recording and transcription features are invaluable for keeping track of important conversations.
What do you dislike most about using CallFluent AI?
The only downside is the initial learning curve. It took a bit of time to fully understand all the features and customizations available.
What problems does CallFluent AI help you solve, and how does this benefit you?
CallFluent AI has streamlined my customer engagement process. It helps me manage follow-ups and analyze call data, which has improved my team's sales conversion rate significantly.
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Zara Hussain
February 15, 2025
What do you like most about using CallFluent AI?
I appreciate the insightful analytics dashboard. It provides a clear overview of our call metrics and performance.
What do you dislike most about using CallFluent AI?
Sometimes the AI's responses can feel too scripted. A more natural flow would enhance customer interactions.
What problems does CallFluent AI help you solve, and how does this benefit you?
It has improved our follow-up process with customers, as the system reminds us of important calls and actions.
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Tariq Abdul
February 13, 2025
What do you like most about using CallFluent AI?
The ability to analyze call data for actionable insights has transformed our approach to customer service.
What do you dislike most about using CallFluent AI?
There are occasional lags in call processing during peak times, which can be a bit frustrating.
What problems does CallFluent AI help you solve, and how does this benefit you?
It enables us to enhance our customer engagement, leading to higher satisfaction and repeat business.
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Hiroshi Yamamoto
February 12, 2025
What do you like most about using CallFluent AI?
The AI's ability to manage calls efficiently while providing valuable insights is top-notch.
What do you dislike most about using CallFluent AI?
I would like to see more proactive customer support options, especially during peak hours.
What problems does CallFluent AI help you solve, and how does this benefit you?
It helps us handle a larger volume of calls without compromising quality, which has been crucial for our growth.
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Daniel Weber
February 11, 2025
What do you like most about using CallFluent AI?
The call analytics are very insightful! We can see patterns in customer calls that help us improve our strategies.
What do you dislike most about using CallFluent AI?
I found the mobile app less user-friendly compared to the desktop version, which could use some improvements.
What problems does CallFluent AI help you solve, and how does this benefit you?
It helps us identify frequent customer issues, allowing us to address them proactively, enhancing our service quality.
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Nia Chowdhury
February 9, 2025
What do you like most about using CallFluent AI?
I like the call quality. The AI ensures that the calls are clear and professional, which is crucial for our business.
What do you dislike most about using CallFluent AI?
It can be a bit pricey for smaller teams, but the features do provide good value for the investment.
What problems does CallFluent AI help you solve, and how does this benefit you?
It has enabled us to handle customer inquiries more rapidly, significantly improving our service response times.
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Leon Nguyen
February 7, 2025
What do you like most about using CallFluent AI?
The seamless integration with over 3000 apps is fantastic! It makes it easy to connect with our existing tools and automate my workflow.
What do you dislike most about using CallFluent AI?
The interface can be a bit overwhelming at first, especially with so many features available. A guided tutorial would be helpful.
What problems does CallFluent AI help you solve, and how does this benefit you?
It helps in managing customer inquiries effectively, which has led to faster response times and improved customer satisfaction. The analytics feature provides insights that allow us to strategize better.
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Nikolai Petrovich
February 3, 2025
What do you like most about using CallFluent AI?
The comprehensive call analytics are fantastic! They provide essential insights into our performance.
What do you dislike most about using CallFluent AI?
A few features require a bit more explanation, as they are not self-explanatory.
What problems does CallFluent AI help you solve, and how does this benefit you?
It minimizes the time spent on each call by providing quick access to customer information, enhancing our efficiency.
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Sofia Petrov
February 3, 2025
What do you like most about using CallFluent AI?
The user interface is quite friendly and easy to navigate, which is a plus for new users.
What do you dislike most about using CallFluent AI?
The AI sometimes struggles with complex queries, which can lead to frustrating customer interactions.
What problems does CallFluent AI help you solve, and how does this benefit you?
It has improved our call management efficiency, allowing us to handle more calls without sacrificing quality.
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Maya Reddy
January 28, 2025
What do you like most about using CallFluent AI?
The ability to customize AI agents to reflect our brand's voice is excellent. It enhances the customer experience.
What do you dislike most about using CallFluent AI?
I wish the reporting features were more detailed. More granular reports would help in data analysis.
What problems does CallFluent AI help you solve, and how does this benefit you?
It has improved our team's efficiency by allowing us to automate routine calls, freeing up time for more complex customer interactions.
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Amina Omar
January 26, 2025
What do you like most about using CallFluent AI?
The AI's ability to manage both inbound and outbound calls is incredibly efficient. It saves my team a lot of time.
What do you dislike most about using CallFluent AI?
There are occasional glitches during peak hours, which can be frustrating. A more stable connection would enhance the experience.
What problems does CallFluent AI help you solve, and how does this benefit you?
It allows us to handle customer queries promptly, reducing wait times and improving overall satisfaction ratings.
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Ella Smith
January 25, 2025
What do you like most about using CallFluent AI?
The call recording feature is essential for compliance and training purposes. It keeps our team aligned.
What do you dislike most about using CallFluent AI?
I wish there were more options for customizing the AI responses to better fit our needs.
What problems does CallFluent AI help you solve, and how does this benefit you?
It has streamlined our customer service processes, leading to faster resolution times and happier customers.
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Liam McCarthy
January 25, 2025
What do you like most about using CallFluent AI?
The integration capabilities with our CRM have been a major plus. It allows for seamless data transfer and management.
What do you dislike most about using CallFluent AI?
I have encountered minor bugs occasionally, but they are usually resolved quickly with updates.
What problems does CallFluent AI help you solve, and how does this benefit you?
It helps us manage customer interactions more effectively, leading to improved customer retention rates.
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Akira Tanaka
January 24, 2025
What do you like most about using CallFluent AI?
The customization options for call scripts have been beneficial in ensuring that our brand messaging is consistent.
What do you dislike most about using CallFluent AI?
The setup process could be more intuitive. A guided walkthrough for new users would be helpful.
What problems does CallFluent AI help you solve, and how does this benefit you?
We can now handle a larger volume of calls without compromising service quality, which has led to increased sales.
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Mateo Rojas
January 23, 2025
What do you like most about using CallFluent AI?
The platform's versatility is impressive, covering everything from call management to detailed analytics.
What do you dislike most about using CallFluent AI?
I found the pricing slightly high, but the value it brings justifies the cost.
What problems does CallFluent AI help you solve, and how does this benefit you?
It has streamlined our processes, allowing us to handle more calls effectively, which positively impacts our sales.
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Emilia Schmidt
January 21, 2025
What do you like most about using CallFluent AI?
The transcription service is a lifesaver for our documentation needs. It saves us so much time.
What do you dislike most about using CallFluent AI?
I encountered some difficulties with the initial setup, but customer support was helpful.
What problems does CallFluent AI help you solve, and how does this benefit you?
It streamlines our operations, allowing us to focus more on customer engagement rather than logistics.
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Olivia Graham
January 21, 2025
What do you like most about using CallFluent AI?
The ability to analyze call data and extract actionable insights is invaluable for our marketing strategies.
What do you dislike most about using CallFluent AI?
It can be a bit pricey for smaller teams, but the return on investment is worth it.
What problems does CallFluent AI help you solve, and how does this benefit you?
It helps streamline our call processes, reducing the time spent on each call and increasing overall efficiency.
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Lara Hoffman
January 17, 2025
What do you like most about using CallFluent AI?
The user experience is generally smooth, and I love the detailed call logs to refer back to.
What do you dislike most about using CallFluent AI?
I encountered some bugs when accessing the platform on mobile, which was frustrating.
What problems does CallFluent AI help you solve, and how does this benefit you?
It enables us to maintain a high level of customer service by ensuring that no call goes unanswered.
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Santiago Gomez
January 14, 2025
What do you like most about using CallFluent AI?
The transcription feature is incredibly accurate. This helps us keep track of conversations for compliance and training purposes.
What do you dislike most about using CallFluent AI?
I wish there were more templates for common call scenarios, as it would make setup easier for new users.
What problems does CallFluent AI help you solve, and how does this benefit you?
It streamlines our communication processes, which has led to increased efficiency across our sales team.
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Freya Carlson
January 13, 2025
What do you like most about using CallFluent AI?
The call quality is consistently high, allowing for clear communication with our clients.
What do you dislike most about using CallFluent AI?
Sometimes, the AI misinterprets tone in conversations, which can lead to awkward pauses.
What problems does CallFluent AI help you solve, and how does this benefit you?
It helps us manage customer expectations better by providing immediate responses to inquiries.
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Jorge Martinez
January 13, 2025
What do you like most about using CallFluent AI?
The call analysis feature is a game-changer. It provides insights into our call performance and helps identify areas for improvement.
What do you dislike most about using CallFluent AI?
The pricing could be more competitive, especially for smaller businesses. However, the value offered justifies the cost.
What problems does CallFluent AI help you solve, and how does this benefit you?
It has greatly improved our customer service quality. We can analyze calls and train our staff based on real data, leading to better overall performance.
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Liora Katz
January 12, 2025
What do you like most about using CallFluent AI?
I appreciate the range of customizations available for the AI agents—it makes the service feel personal.
What do you dislike most about using CallFluent AI?
The initial setup took longer than I anticipated, but the wait was worth it.
What problems does CallFluent AI help you solve, and how does this benefit you?
It helps us maintain consistent communication with our clients, which has greatly improved our relationships.
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