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bot9

bot9 creates AI-driven chatbots to automate customer support and sales, enhancing experience and reducing costs.
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bot9 Reviews

3.40
Based on 5 reviews
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How would you rate bot9?
What’s your thought?
Aarav Sharma
Aarav Sharma January 15, 2025

What do you like most about using bot9?

I appreciate the multilingual support that allows us to cater to our diverse customer base. The interface is also user-friendly, which is a plus.

What do you dislike most about using bot9?

The customization options are somewhat limited compared to other tools I've tried. We wanted more flexibility in the chatbot's responses.

What problems does bot9 help you solve, and how does this benefit you?

bot9 helps us automate basic customer inquiries, reducing the workload on our support team. However, it sometimes struggles with complex queries.

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Jasper van der Linden
Jasper van der Linden December 18, 2024

What do you like most about using bot9?

The analytics features are quite solid, providing useful insights into customer interactions.

What do you dislike most about using bot9?

The chatbot's responses can sometimes be very generic and lack personality, making it feel less engaging.

What problems does bot9 help you solve, and how does this benefit you?

It helps streamline our support process, but we still find ourselves needing human intervention for many cases.

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Nguyen Thi
Nguyen Thi December 13, 2024

What do you like most about using bot9?

The tool's ability to learn and adapt over time is impressive. Our chatbot has become more accurate in responding to customers.

What do you dislike most about using bot9?

Sometimes, the integration with other apps can be glitchy. It took longer than expected to set up.

What problems does bot9 help you solve, and how does this benefit you?

bot9 automates our initial customer interactions, which saves time and ensures customers get quick answers, increasing satisfaction.

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Fatima Benali
Fatima Benali November 19, 2024

What do you like most about using bot9?

I love that it requires no coding skills to get started. It's perfect for our small team with limited tech resources.

What do you dislike most about using bot9?

The setup process was a bit confusing at first, and I wished there were more tutorials available.

What problems does bot9 help you solve, and how does this benefit you?

It automates repetitive questions from customers, allowing us to focus on more complex issues, which has improved our overall efficiency.

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Liam Johnson
Liam Johnson November 18, 2024

What do you like most about using bot9?

The integration with our existing apps is seamless, which helps us manage workflows better.

What do you dislike most about using bot9?

I wish there were more advanced features for customization to fit our branding better.

What problems does bot9 help you solve, and how does this benefit you?

It helps us handle high volumes of inquiries without overwhelming our team, which has been a game changer for us.

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