Autowhat
2.71
0
Autowhat offers customized WhatsApp bots for businesses, automating customer inquiries and sales processes.
Autowhat Reviews
2.71
Based on 7 reviews
How would you rate Autowhat?
What’s your thought?
Sofia Iqbal
January 13, 2025
What do you like most about using Autowhat?
I like that it tries to cover a wide range of customer queries, which is ambitious.
What do you dislike most about using Autowhat?
However, it often fails to provide relevant answers, which can lead to customer dissatisfaction.
What problems does Autowhat help you solve, and how does this benefit you?
It helps handle simple inquiries, but the frequent inaccuracies mean we still need a dedicated team for more complex customer service.
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Lucia Gonzalez
January 12, 2025
What do you like most about using Autowhat?
The bot does answer basic queries, which is helpful for small inquiries.
What do you dislike most about using Autowhat?
I find the user interface quite confusing and not intuitive. It took a long time to understand how to customize the bot properly.
What problems does Autowhat help you solve, and how does this benefit you?
It addresses the need for 24/7 customer support, but the overall experience is not as smooth as I had expected, which detracts from the anticipated benefits.
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Mateo Fernandez
January 5, 2025
What do you like most about using Autowhat?
I appreciate that Autowhat provides a straightforward way to set up WhatsApp bots that can manage customer inquiries. The customization options are decent, allowing for some personalization.
What do you dislike most about using Autowhat?
The integration with other platforms could be better. Sometimes, syncing with our CRM is problematic, which leads to delays in responses.
What problems does Autowhat help you solve, and how does this benefit you?
It helps automate repetitive customer questions, which saves our team time. However, the occasional glitches can hinder the overall efficiency we hoped to achieve.
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Juan Pérez
December 28, 2024
What do you like most about using Autowhat?
I love that the bot can be tailored to fit our brand's voice, making the interaction feel more personal for our customers.
What do you dislike most about using Autowhat?
Sometimes, the bot struggles with more complex inquiries, and we have to step in frequently.
What problems does Autowhat help you solve, and how does this benefit you?
It helps us manage high volumes of inquiries during peak hours, which has improved our customer satisfaction ratings.
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Santiago Martinez
December 8, 2024
What do you like most about using Autowhat?
The ability to automate sales inquiries through WhatsApp has streamlined our process significantly. Customers appreciate the quick responses.
What do you dislike most about using Autowhat?
The setup process can be a bit tedious, especially for those who are not tech-savvy.
What problems does Autowhat help you solve, and how does this benefit you?
It effectively reduces the workload on our customer service team, allowing them to focus on more complex issues while the bot handles the routine queries.
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Bilal Ahmed
December 6, 2024
What do you like most about using Autowhat?
The potential for integration with WhatsApp is definitely a strong point.
What do you dislike most about using Autowhat?
The bot's responses can seem robotic and lack the personal touch that our customers expect.
What problems does Autowhat help you solve, and how does this benefit you?
It does assist with basic inquiries, but the lack of accuracy has led to more complaints from customers, negating the benefits of using it.
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Amina Khan
November 20, 2024
What do you like most about using Autowhat?
The initial idea of automating WhatsApp interactions was promising.
What do you dislike most about using Autowhat?
It frequently misinterprets customer inquiries, leading to frustration for both our staff and customers. This has undermined the trust in the tool.
What problems does Autowhat help you solve, and how does this benefit you?
It was supposed to streamline communication, but the inaccuracies have resulted in more manual interventions than before.
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