The deep learning analytics feature is fantastic! It provides valuable insights that help us improve our call strategies and understand customer behavior better.
While the analytics are great, I found the initial setup process for the AI agents to be a bit cumbersome and time-consuming.
It significantly improves our call handling efficiency, especially during peak periods. The AI agents manage routine inquiries, freeing our staff for more complex tasks.
I appreciate the potential of AI agents in handling appointments and customer interactions. The adaptability of the agents is impressive, allowing them to respond to various scenarios effectively.
The user interface can be a bit overwhelming at times, especially when trying to access specific analytics or modify scripts quickly. It's not very intuitive for new users.
Autocalls helps streamline our appointment scheduling, reducing the workload on our team. However, the learning curve for setting up some features has hindered our initial implementation.
I love that the AI agents can follow scripts while also adapting to the flow of conversation. It makes the interactions feel more personal.
There are occasional glitches that require restarting the application, which can be frustrating during important calls.
It reduces the pressure on my team during busy times and ensures that we never miss important calls or appointments.
The adaptive scripts work well in real-time, allowing for a fluid conversation with clients. It's a game-changer for cold calling, making it less robotic.
Sometimes, the AI struggles with understanding regional accents, which can lead to miscommunication.
It helps us engage with potential clients more effectively during outreach campaigns, resulting in higher conversion rates.
The real-time analytics allow me to make adjustments on the fly, which is crucial for adapting to different client needs.
The documentation could be clearer; some features require a bit of trial and error to understand fully.
It has streamlined our telemarketing efforts, enabling us to reach a larger audience without compromising on quality.