Ask Viable
4.68
0
Ask Viable automates tagging and analysis of customer feedback using advanced AI models to improve business insights.
Ask Viable Reviews
4.68
Based on 28 reviews
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Luca Rinaldi
March 8, 2025
What do you like most about using Ask Viable?
The ability to automate feedback analysis has transformed our workflow completely.
What do you dislike most about using Ask Viable?
Some advanced features are a bit complex to master.
What problems does Ask Viable help you solve, and how does this benefit you?
It allows us to focus on improving customer experience based on real data, leading to growth.
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Mikhail Ivanov
March 4, 2025
What do you like most about using Ask Viable?
The tagging accuracy is impressive, making it easy to track customer sentiments.
What do you dislike most about using Ask Viable?
The reporting feature could offer more visualizations.
What problems does Ask Viable help you solve, and how does this benefit you?
It helps us quickly respond to customer feedback, enhancing our service delivery.
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Sabrina Meyer
March 1, 2025
What do you like most about using Ask Viable?
The insights are not only data-driven but also actionable, which is crucial for our growth.
What do you dislike most about using Ask Viable?
The initial setup took time, but it has paid off in the long run.
What problems does Ask Viable help you solve, and how does this benefit you?
It aids in understanding customer needs better, which is essential for our marketing strategies.
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Felipe Martinez
February 26, 2025
What do you like most about using Ask Viable?
The analysis provided is very comprehensive and has genuinely improved our service offerings.
What do you dislike most about using Ask Viable?
Sometimes it feels overwhelming with all the data, making it hard to focus on what matters most.
What problems does Ask Viable help you solve, and how does this benefit you?
It enables us to tackle customer concerns head-on, resulting in better retention rates.
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Yasmin Sadiq
February 24, 2025
What do you like most about using Ask Viable?
The customization options for insights are amazing; we can tailor them to our specific needs.
What do you dislike most about using Ask Viable?
It could use some improvements on mobile usability.
What problems does Ask Viable help you solve, and how does this benefit you?
It helps us align our offerings with customer expectations, which has boosted our NPS.
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Jing Wang
February 23, 2025
What do you like most about using Ask Viable?
The tagging system is very effective and helps in organizing feedback well.
What do you dislike most about using Ask Viable?
It can be a bit slow when processing large amounts of data.
What problems does Ask Viable help you solve, and how does this benefit you?
It helps streamline our feedback process, improving how we address customer concerns.
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Jasmin Fischer
February 19, 2025
What do you like most about using Ask Viable?
The AI's ability to analyze complex feedback is impressive and has really helped us refine our product.
What do you dislike most about using Ask Viable?
There are occasional glitches, but they don’t happen often.
What problems does Ask Viable help you solve, and how does this benefit you?
It allows us to make informed decisions based on customer feedback, which has positively impacted our sales.
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Khalid Al-Farsi
February 16, 2025
What do you like most about using Ask Viable?
The ability to generate data-backed documents quickly is a game changer for our decision-making process.
What do you dislike most about using Ask Viable?
Sometimes, I wish there were more customization options for the reports.
What problems does Ask Viable help you solve, and how does this benefit you?
It allows us to efficiently manage customer feedback, which has reduced our support volume significantly.
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Amir Khoury
February 14, 2025
What do you like most about using Ask Viable?
The capability to generate tailored insights for different business objectives is exceptional.
What do you dislike most about using Ask Viable?
It could benefit from more visual data representation options.
What problems does Ask Viable help you solve, and how does this benefit you?
It streamlines our process of understanding customer feedback, allowing for quicker adjustments.
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Hassan Zaid
February 12, 2025
What do you like most about using Ask Viable?
The user interface is intuitive, making it easy to generate reports and insights.
What do you dislike most about using Ask Viable?
A few features require more explanation for optimal use, but it's manageable.
What problems does Ask Viable help you solve, and how does this benefit you?
It helps us understand customer sentiment better, which has led to improved product offerings.
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Amina Ndiaye
February 8, 2025
What do you like most about using Ask Viable?
I love how Ask Viable automates the tagging process. It saves us countless hours that we used to spend manually sorting through feedback.
What do you dislike most about using Ask Viable?
It can sometimes misclassify nuanced feedback, but this is a minor issue compared to the time it saves.
What problems does Ask Viable help you solve, and how does this benefit you?
It helps us quickly identify urgent customer concerns, allowing us to address them proactively and improve our NPS significantly.
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Thiago Silva
February 5, 2025
What do you like most about using Ask Viable?
The integration with multiple data sources is fantastic! It gives us a comprehensive view of customer sentiments.
What do you dislike most about using Ask Viable?
The onboarding process took a bit longer than expected, but once set up, it was worth it.
What problems does Ask Viable help you solve, and how does this benefit you?
It allows us to turn customer feedback into actionable insights, which has helped us tailor our services better.
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Nia Okafor
February 4, 2025
What do you like most about using Ask Viable?
The integration of multiple AI models enhances the accuracy of the insights we receive.
What do you dislike most about using Ask Viable?
More training resources for the AI models would be helpful.
What problems does Ask Viable help you solve, and how does this benefit you?
It helps us identify trends and sentiments in feedback, which is invaluable for improving our services.
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Svetlana Kovalenko
February 3, 2025
What do you like most about using Ask Viable?
The way it streamlines feedback analysis is remarkable. It's a must-have for any customer-centric business.
What do you dislike most about using Ask Viable?
There are times when it doesn't recognize slang or informal language, which is a small drawback.
What problems does Ask Viable help you solve, and how does this benefit you?
It allows us to act swiftly on customer feedback, which has notably improved our response times.
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Ali Hosseini
January 30, 2025
What do you like most about using Ask Viable?
The speed and accuracy of the insights are remarkable, making our decisions more data-driven.
What do you dislike most about using Ask Viable?
The user interface could use some fine-tuning to make it even more user-friendly.
What problems does Ask Viable help you solve, and how does this benefit you?
It helps us quickly pivot strategies based on customer feedback, improving our responsiveness.
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Laila Hassan
January 29, 2025
What do you like most about using Ask Viable?
The AI models are impressive and provide in-depth analysis that we couldn't achieve manually.
What do you dislike most about using Ask Viable?
Occasionally, the AI seems to overlook context in feedback, leading to some less relevant insights.
What problems does Ask Viable help you solve, and how does this benefit you?
It helps in streamlining our feedback analysis process, which means we can prioritize customer issues faster.
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Sofia Petrova
January 28, 2025
What do you like most about using Ask Viable?
Ask Viable's insights have significantly improved our product development strategy.
What do you dislike most about using Ask Viable?
It could have a more user-friendly interface, as some features can be a bit tricky to navigate.
What problems does Ask Viable help you solve, and how does this benefit you?
It helps us prioritize features based on actual customer needs, leading to better product-market fit.
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Ismail Turan
January 27, 2025
What do you like most about using Ask Viable?
The tagging and categorization of feedback are very useful for our team's workflow.
What do you dislike most about using Ask Viable?
The AI can be a bit slow at times when processing large datasets.
What problems does Ask Viable help you solve, and how does this benefit you?
It helps us to quickly understand customer pain points, which has driven our service improvements.
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Mateo Gonzalez
January 26, 2025
What do you like most about using Ask Viable?
The speed of data processing is incredible. We get insights almost in real-time.
What do you dislike most about using Ask Viable?
I would like more detailed training resources available for new users.
What problems does Ask Viable help you solve, and how does this benefit you?
It helps us quickly identify trends in customer feedback, allowing our marketing team to adjust strategies promptly.
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Anika Choudhury
January 26, 2025
What do you like most about using Ask Viable?
I appreciate the clarity of the insights provided; they are actionable and relevant to our business goals.
What do you dislike most about using Ask Viable?
The pricing model could be clearer, as I wasn’t sure what features were included initially.
What problems does Ask Viable help you solve, and how does this benefit you?
It allows us to focus on high-impact areas for improvement, which has significantly boosted our customer satisfaction.
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Qing Zhang
January 22, 2025
What do you like most about using Ask Viable?
The AI's capabilities in processing feedback are impressive and effective.
What do you dislike most about using Ask Viable?
It can sometimes lag with big datasets, which can be frustrating.
What problems does Ask Viable help you solve, and how does this benefit you?
It helps us derive insights that guide our product development effectively.
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Rami Said
January 22, 2025
What do you like most about using Ask Viable?
The ability to analyze customer feedback in real-time is an incredible advantage for our business.
What do you dislike most about using Ask Viable?
A few features could use clearer explanations, but overall it's very intuitive.
What problems does Ask Viable help you solve, and how does this benefit you?
It allows us to address customer concerns swiftly, which has enhanced customer loyalty.
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Chloe Leroux
January 17, 2025
What do you like most about using Ask Viable?
The AI's insights are incredibly detailed and actionable, which is a huge advantage for our team.
What do you dislike most about using Ask Viable?
The initial setup can be overwhelming, but the long-term benefits outweigh this.
What problems does Ask Viable help you solve, and how does this benefit you?
It allows us to make informed decisions based on real customer feedback, enhancing our service.
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Marta Kowalska
January 13, 2025
What do you like most about using Ask Viable?
The depth of analysis and reporting is exceptional and has driven our strategic decisions.
What do you dislike most about using Ask Viable?
I would appreciate more customization in the reports.
What problems does Ask Viable help you solve, and how does this benefit you?
It helps us focus on key customer issues, leading to improved service delivery.
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Nikolai Petrov
January 13, 2025
What do you like most about using Ask Viable?
The efficiency it brings to feedback processing is unmatched.
What do you dislike most about using Ask Viable?
The initial learning curve can be steep.
What problems does Ask Viable help you solve, and how does this benefit you?
It helps us uncover hidden insights from feedback, which is crucial for our strategy.
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Omar Nasir
January 13, 2025
What do you like most about using Ask Viable?
The AI-driven insights are very insightful and have transformed our approach to customer feedback.
What do you dislike most about using Ask Viable?
It sometimes lacks granularity in its feedback tagging, which can lead to misinterpretation.
What problems does Ask Viable help you solve, and how does this benefit you?
It provides clarity on customer issues, allowing our team to resolve them quickly and effectively.
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Zara Khan
January 11, 2025
What do you like most about using Ask Viable?
The insights are actionable and have directly influenced our product development cycle.
What do you dislike most about using Ask Viable?
Sometimes the interface can feel a bit cluttered, but it's manageable.
What problems does Ask Viable help you solve, and how does this benefit you?
It enables us to focus on customer needs, which has improved our overall customer satisfaction.
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Emre Yilmaz
January 11, 2025
What do you like most about using Ask Viable?
The automation of feedback analysis is brilliant. Our team can focus on implementing changes rather than sorting data.
What do you dislike most about using Ask Viable?
The platform sometimes struggles with highly technical jargon in feedback.
What problems does Ask Viable help you solve, and how does this benefit you?
It streamlines our customer feedback process, allowing us to respond to issues more quickly.
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