Appinion
3.33
0
Appinion automates customer feedback analysis using AI, providing insights to improve decisions and boost business growth.
Appinion Reviews
3.33
Based on 6 reviews
How would you rate Appinion?
What’s your thought?
Aisha Ndiaye
December 30, 2024
What do you like most about using Appinion?
I appreciate the ability to monitor multiple apps from one dashboard; it's very convenient for our business.
What do you dislike most about using Appinion?
The reporting features could be more customizable to better fit our specific needs.
What problems does Appinion help you solve, and how does this benefit you?
It helps us identify trends in customer sentiment, which is crucial for making marketing decisions.
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Javier MartÃnez
December 29, 2024
What do you like most about using Appinion?
The integration with existing apps is straightforward, and I love the real-time feedback feature.
What do you dislike most about using Appinion?
Sometimes the AI isn't as accurate as I'd like, particularly with nuanced feedback.
What problems does Appinion help you solve, and how does this benefit you?
It helps track customer satisfaction in real-time, which allows us to address issues quickly.
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Liam O'Connor
December 23, 2024
What do you like most about using Appinion?
The platform allows for some degree of automation in feedback analysis, which is helpful for quickly gathering insights.
What do you dislike most about using Appinion?
The user interface feels outdated and confusing at times. It could use a more modern design and clearer navigation.
What problems does Appinion help you solve, and how does this benefit you?
It helps in aggregating customer feedback, but the insights are not as actionable as I expected. I feel I still need to do a lot of manual interpretation.
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Chen Wang
December 22, 2024
What do you like most about using Appinion?
The automated reports save time, and I find the topic modeling feature quite useful.
What do you dislike most about using Appinion?
The pricing model can be confusing, especially when trying to figure out which plan suits our needs best.
What problems does Appinion help you solve, and how does this benefit you?
It helps aggregate feedback for our product teams, but I wish it provided deeper insights.
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Fatima Hassan
December 10, 2024
What do you like most about using Appinion?
I love the comprehensive reports we get. They help in making strategic decisions based on user feedback.
What do you dislike most about using Appinion?
The learning curve is steep; it took a while to get used to the system.
What problems does Appinion help you solve, and how does this benefit you?
It allows us to proactively manage customer expectations and improve overall satisfaction.
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Sofia Kowalski
November 28, 2024
What do you like most about using Appinion?
The SDK integration with our mobile apps is seamless, making it easier to collect feedback from users.
What do you dislike most about using Appinion?
The sentiment analysis can be hit or miss; sometimes it misinterprets neutral feedback as negative.
What problems does Appinion help you solve, and how does this benefit you?
It helps consolidate feedback, but I often find myself double-checking the analysis, which can be time-consuming.
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