Alltius
4.33
0
KNO is an AI platform offering conversational assistance for software products via Slack integration and in-product tools.
Alltius Reviews
4.33
Based on 6 reviews
How would you rate Alltius?
What’s your thought?
Rajesh Iyer
January 9, 2025
What do you like most about using Alltius?
I appreciate the integration with Slack, as it allows me to access help without leaving my workspace. It is quite convenient.
What do you dislike most about using Alltius?
The responses can sometimes be generic and not tailored to specific queries. I wish it had more context-aware features.
What problems does Alltius help you solve, and how does this benefit you?
It helps in answering frequently asked questions quickly, which saves time. However, for complex issues, I still have to seek help elsewhere.
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Sofia Liu
January 6, 2025
What do you like most about using Alltius?
The low-code help widget is fantastic! It allows me to set up assistance quickly without needing a developer.
What do you dislike most about using Alltius?
Sometimes the integration with existing documentation feels a bit clunky. It would be great if it could pull from multiple sources more seamlessly.
What problems does Alltius help you solve, and how does this benefit you?
It streamlines the onboarding process for new employees by providing them with immediate answers, which enhances productivity.
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Akira Tanaka
December 23, 2024
What do you like most about using Alltius?
The conversational design is intuitive and makes finding information feel natural. I love how it engages users.
What do you dislike most about using Alltius?
It sometimes takes a moment to load responses, but it's not a dealbreaker.
What problems does Alltius help you solve, and how does this benefit you?
KNO helps reduce the number of support tickets by providing instant answers, which frees up the support team to focus on more complex issues.
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Fatima Al-Mansoori
December 4, 2024
What do you like most about using Alltius?
The ability to customize the knowledge base is a game-changer! It allows us to prioritize information that's most relevant to our team.
What do you dislike most about using Alltius?
There are minor bugs that occasionally disrupt the experience, but they are being addressed with updates.
What problems does Alltius help you solve, and how does this benefit you?
It significantly improves our team's efficiency by providing quick access to documentation and support, which enhances our overall workflow.
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Ravi Kumar
November 28, 2024
What do you like most about using Alltius?
I love that it integrates directly into Slack, making it easy to ask questions without interrupting my workflow.
What do you dislike most about using Alltius?
The learning curve can be steep for new users, especially when trying to navigate the in-product guide.
What problems does Alltius help you solve, and how does this benefit you?
It reduces the time spent searching for answers, allowing me to focus more on my actual work rather than getting bogged down by support issues.
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Anaya Patel
November 19, 2024
What do you like most about using Alltius?
The ease of setting it up and how quickly it adapts to our specific needs is incredible. It has become an essential tool for our team.
What do you dislike most about using Alltius?
Sometimes, the AI doesn't recognize slang or informal language, which can be frustrating.
What problems does Alltius help you solve, and how does this benefit you?
It effectively provides real-time support for our software products, ensuring users always have the help they need, which improves user satisfaction.
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