Algomo
4.80
0
Algomo reduces customer service inquiries by 85% with easy setup, smart escalation, and support for over 100 languages.
Algomo Reviews
4.80
Based on 5 reviews
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Ethan Nguyen
February 27, 2025
What do you like most about using Algomo?
I love how easy it was to set up Algomo. I had it running in under 4 minutes without needing any coding skills. The integration with our existing CRM was seamless, which saved us a lot of time.
What do you dislike most about using Algomo?
While the setup was straightforward, the analytics dashboard could use more customization options. It sometimes feels a bit generic and doesn't reflect the specific metrics we want to track.
What problems does Algomo help you solve, and how does this benefit you?
Algomo has drastically reduced our customer service inquiries by 85%. This has not only lowered our operational costs but also allowed our team to focus on more complex customer issues, improving overall service quality.
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Takeshi Sato
February 16, 2025
What do you like most about using Algomo?
The AI's ability to learn from interactions has really impressed me. It’s becoming smarter at addressing customer queries, leading to faster resolutions.
What do you dislike most about using Algomo?
The initial configuration can be a bit overwhelming for those not technically inclined. A more guided setup process would be helpful.
What problems does Algomo help you solve, and how does this benefit you?
By reducing the volume of basic inquiries, Algomo has allowed our support staff to handle more critical issues. This has led to a significant improvement in our response times and customer engagement.
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Carlos Martinez
February 9, 2025
What do you like most about using Algomo?
The integration capabilities with tools we already use, like our ticketing system and CRM, have been a game-changer for us. Everything works together smoothly.
What do you dislike most about using Algomo?
I wish there were more templates for common inquiries. Customizing responses takes time and it would be great to have a library to pull from.
What problems does Algomo help you solve, and how does this benefit you?
Algomo has significantly cut down on the number of repetitive questions our support team has to handle, enabling them to focus on providing better service and reducing burnout.
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Lina Khan
February 4, 2025
What do you like most about using Algomo?
The multilingual support is fantastic! We operate in several countries, and Algomo's ability to communicate in over 100 languages has made it incredibly useful for our diverse customer base.
What do you dislike most about using Algomo?
Sometimes, the smart escalation feature to human agents doesn't activate as quickly as I would like. It can leave some customers waiting longer than necessary.
What problems does Algomo help you solve, and how does this benefit you?
Algomo has helped streamline our customer support workflow. By handling common inquiries automatically, we can respond to more complex queries more efficiently, which has improved our customer satisfaction scores.
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Amira Hassan
January 12, 2025
What do you like most about using Algomo?
I appreciate the high chat quality, especially because it uses GPT-4 across all plans. This makes conversations feel more natural and less robotic compared to other bots we've tried.
What do you dislike most about using Algomo?
The price point might be a bit high for small businesses, but I believe the efficiency gained is worth the investment.
What problems does Algomo help you solve, and how does this benefit you?
Algomo helps us manage peak times without overwhelming our staff. The reduction in inquiries means we can maintain a high level of service even during busy periods.
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