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Alfred

Alfred optimizes booking with AI, centralizes tasks, understands preferences, predicts behavior, and enhances hotel management.
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Alfred Reviews

2.83
Based on 6 reviews
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How would you rate Alfred?
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Olivier Dupont
Olivier Dupont December 31, 2024

What do you like most about using Alfred?

Alfred's ability to centralize tasks is a time-saver for our staff, making it easier to manage bookings.

What do you dislike most about using Alfred?

There are a few glitches that can be annoying, especially when trying to access guest data quickly.

What problems does Alfred help you solve, and how does this benefit you?

It helps streamline our booking process significantly, reducing double bookings and increasing guest satisfaction.

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Sophie Lefevre
Sophie Lefevre December 29, 2024

What do you like most about using Alfred?

The predictive behavior feature is promising, but it sometimes misses the mark with certain guests.

What do you dislike most about using Alfred?

The system is not very intuitive and requires a steep learning curve for new staff.

What problems does Alfred help you solve, and how does this benefit you?

It helps keep track of bookings and client preferences, but often I still have to manually verify details.

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Jean-Luc Rousseau
Jean-Luc Rousseau December 28, 2024

What do you like most about using Alfred?

The idea of centralizing tasks is great, but execution leaves much to be desired. It does help streamline some processes.

What do you dislike most about using Alfred?

The system can be confusing and lacks intuitive features that would make it easier to use on a daily basis.

What problems does Alfred help you solve, and how does this benefit you?

It somewhat helps in organizing bookings, but I still find myself needing to manually check preferences because it doesn't always get them right.

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Amélie Garnier
Amélie Garnier December 21, 2024

What do you like most about using Alfred?

I really can't find much to like about it. The concept is interesting, but the execution is poor.

What do you dislike most about using Alfred?

The software is extremely buggy, often crashing at crucial moments, which is unacceptable in a fast-paced hotel environment.

What problems does Alfred help you solve, and how does this benefit you?

Unfortunately, it doesn’t seem to solve many problems effectively. It often complicates rather than simplifies our booking processes.

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Céline Moreau
Céline Moreau December 8, 2024

What do you like most about using Alfred?

I appreciate the AI-driven approach to managing bookings, but it often feels like it lacks the depth needed for specific guest preferences.

What do you dislike most about using Alfred?

The interface is not very user-friendly, and I find myself struggling to navigate through the features.

What problems does Alfred help you solve, and how does this benefit you?

While it centralizes tasks to some extent, I still encounter issues with it predicting guest behavior accurately, which can lead to missed opportunities.

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Bastien Charpentier
Bastien Charpentier December 2, 2024

What do you like most about using Alfred?

It integrates well with other hotel management systems, which is a huge plus for us.

What do you dislike most about using Alfred?

Sometimes it struggles with handling peak times, causing delays in the booking process.

What problems does Alfred help you solve, and how does this benefit you?

It significantly reduces the time staff spend on administrative tasks, allowing them to focus on guest interactions.

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