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Alfred's ability to centralize tasks is a time-saver for our staff, making it easier to manage bookings.
There are a few glitches that can be annoying, especially when trying to access guest data quickly.
It helps streamline our booking process significantly, reducing double bookings and increasing guest satisfaction.
The predictive behavior feature is promising, but it sometimes misses the mark with certain guests.
The system is not very intuitive and requires a steep learning curve for new staff.
It helps keep track of bookings and client preferences, but often I still have to manually verify details.
The idea of centralizing tasks is great, but execution leaves much to be desired. It does help streamline some processes.
The system can be confusing and lacks intuitive features that would make it easier to use on a daily basis.
It somewhat helps in organizing bookings, but I still find myself needing to manually check preferences because it doesn't always get them right.
I really can't find much to like about it. The concept is interesting, but the execution is poor.
The software is extremely buggy, often crashing at crucial moments, which is unacceptable in a fast-paced hotel environment.
Unfortunately, it doesn’t seem to solve many problems effectively. It often complicates rather than simplifies our booking processes.
I appreciate the AI-driven approach to managing bookings, but it often feels like it lacks the depth needed for specific guest preferences.
The interface is not very user-friendly, and I find myself struggling to navigate through the features.
While it centralizes tasks to some extent, I still encounter issues with it predicting guest behavior accurately, which can lead to missed opportunities.
It integrates well with other hotel management systems, which is a huge plus for us.
Sometimes it struggles with handling peak times, causing delays in the booking process.
It significantly reduces the time staff spend on administrative tasks, allowing them to focus on guest interactions.
Respond.io manages customer conversations across channels, ensuring secure, efficient engagement with powerful automation and real-time reporting.