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I love how customizable the voice interactions are; it really allows for a personal touch.
The pricing could be more competitive compared to other similar tools in the market.
It significantly reduces the time spent on routine calls, allowing me to focus on more critical tasks.
I appreciate the voicemail transcription feature, which helps me keep track of messages easily.
The voice AI isn't as natural-sounding as I expected; it can sometimes feel robotic.
It helps in managing customer calls more efficiently, but the quality issues detract from the overall experience.
The unlimited call feature is a plus; it allows us to manage customer queries without worrying about costs.
The integration with existing CRM systems is not as smooth as I had hoped, leading to workflow interruptions.
It helps manage customer interactions better, but the occasional glitches can be frustrating.
The concept of personalized voice interactions is great and brings a unique touch to customer service.
The setup process is quite complicated, and I faced several technical issues that required support intervention.
It aims to streamline customer interactions, but I found it lacking in reliability, which defeats the purpose of enhancing communication.
Respond.io manages customer conversations across channels, ensuring secure, efficient engagement with powerful automation and real-time reporting.