Adln.io
4.17
0
Adln.io consolidates social media messages into one inbox, offering chatbots, live chat, and team communication tools.
Adln.io Reviews
4.17
Based on 12 reviews
How would you rate Adln.io?
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Oumar Sarr
January 12, 2025
What do you like most about using Adln.io?
The automation features save us a lot of time, and the user interface is relatively easy to navigate.
What do you dislike most about using Adln.io?
There are a few bugs that need fixing, especially with message syncing.
What problems does Adln.io help you solve, and how does this benefit you?
It helps us maintain high levels of customer engagement across multiple platforms without overwhelming our team.
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Nafissatou Kane
January 11, 2025
What do you like most about using Adln.io?
I love the live chat feature; it allows us to connect with customers in real-time, which boosts engagement.
What do you dislike most about using Adln.io?
There are some minor glitches, but overall, it’s a great tool.
What problems does Adln.io help you solve, and how does this benefit you?
It has streamlined our communication channels, making it easier to keep track of customer inquiries and interactions.
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Binta Sow
January 9, 2025
What do you like most about using Adln.io?
The ability to create custom chatbots is a huge advantage for our customer service.
What do you dislike most about using Adln.io?
It would be better if there were more templates available for quick setup.
What problems does Adln.io help you solve, and how does this benefit you?
It allows us to automate responses and frees up time for our agents to handle more complex inquiries.
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Aissatou Ba
January 8, 2025
What do you like most about using Adln.io?
The chatbot feature is fantastic! It automates responses for common queries, allowing my team to focus on more complex issues.
What do you dislike most about using Adln.io?
I wish there were more customization options for the chatbot to better match our brand voice.
What problems does Adln.io help you solve, and how does this benefit you?
It streamlines our customer service process, making it easier to track conversations and follow up with customers.
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Amadou Sylla
January 6, 2025
What do you like most about using Adln.io?
The integration with Telegram is seamless and allows us to connect with customers directly on a platform they prefer.
What do you dislike most about using Adln.io?
I would like to see more analytics features to track our performance on social media.
What problems does Adln.io help you solve, and how does this benefit you?
It consolidates all our communications, enabling our sales team to respond quickly and keep customers happy.
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Ismael Thiam
January 3, 2025
What do you like most about using Adln.io?
The platform's integration capabilities are very helpful; we can connect various tools seamlessly.
What do you dislike most about using Adln.io?
I find that the mobile version is not as user-friendly as the desktop version.
What problems does Adln.io help you solve, and how does this benefit you?
It enables us to manage diverse customer interactions efficiently, which has improved our service delivery.
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Khadija Dieng
December 27, 2024
What do you like most about using Adln.io?
The consolidation of messages is a great feature that simplifies communication.
What do you dislike most about using Adln.io?
Support can be slow to respond, which can be frustrating when issues arise.
What problems does Adln.io help you solve, and how does this benefit you?
It helps in keeping track of customer inquiries, but the responsiveness of the platform could be better.
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Mamadou Diallo
December 24, 2024
What do you like most about using Adln.io?
I appreciate the centralization of all social media messages into one inbox. It saves time and helps keep my team organized.
What do you dislike most about using Adln.io?
The interface can be a bit clunky, and sometimes it feels slow to load messages, especially during peak hours.
What problems does Adln.io help you solve, and how does this benefit you?
It helps me manage customer inquiries from multiple platforms effectively, which improves response times and customer satisfaction.
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Lamine Faye
December 13, 2024
What do you like most about using Adln.io?
The team communication tools are excellent; they make collaboration much easier.
What do you dislike most about using Adln.io?
It could use more integrations with other e-commerce platforms to be even more efficient.
What problems does Adln.io help you solve, and how does this benefit you?
The platform helps streamline our customer interactions, which has led to increased sales and more satisfied customers.
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Fatou Kone
December 3, 2024
What do you like most about using Adln.io?
The live chat feature is incredibly useful for engaging customers in real-time.
What do you dislike most about using Adln.io?
The setup process can be a bit confusing for new users; more guidance would help.
What problems does Adln.io help you solve, and how does this benefit you?
It allows us to handle multiple customer inquiries at once, which has significantly reduced our response times.
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Cheikh Gueye
December 1, 2024
What do you like most about using Adln.io?
The customer service automation has saved us a lot of time, allowing us to focus on more important tasks.
What do you dislike most about using Adln.io?
The reporting features could be more robust; we need more insights into our interactions.
What problems does Adln.io help you solve, and how does this benefit you?
It helps reduce the workload on our customer service team and ensures customers are always attended to.
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Serge Ndiaye
November 21, 2024
What do you like most about using Adln.io?
The shared inbox feature is a game changer for my team; everyone can see what messages have been responded to.
What do you dislike most about using Adln.io?
Sometimes the notifications can be overwhelming, and it's easy to miss important messages.
What problems does Adln.io help you solve, and how does this benefit you?
It helps us manage high volumes of customer inquiries efficiently, which has improved our overall customer satisfaction ratings.
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