Zeda

What is Zeda?

Zeda.io is a product discovery platform designed to simplify product management processes. It aims to empower Product Managers by streamlining strategizing, planning, and product building tasks. The platform leverages AI to assist in interpreting customer feedback, sentiments, and other data points to provide actionable insights for product teams. Zeda.io supports tasks such as capturing and centralizing feedback from multiple channels, conducting user research, creating product plans, and visualizing work progress on strategy maps. The platform offers integrations with various tools and platforms, facilitating a seamless workflow for product teams.

Who created Zeda?

Zeda was created by Michael Ho and Vikram. The company was launched on April 2, 2023. Zeda.io aims to simplify and enhance product management by empowering Product Managers with efficient tools and AI assistance, ultimately enabling them to build the right products effectively.

What is Zeda used for?

• Interpreting customer signals from various channels to turn them into valuable product insights
• Segmenting data based on customer attributes like location, demographics, cohorts, NPS, and revenue
• Creating product roadmaps focused on revenue and impact, aligning teams and prioritizing outcomes
• Visualizing plans and work progress using strategy maps
• Connecting OKRs to product plans and measuring outcomes
• Closing feedback loops with AI to create release notes faster
• Gathering feedback from multiple channels like Slack, CRM, support tickets, and browser extensions
• Deep analysis of feedback, sentiments, customer segments, and revenue data
• Automating routine operations to focus on innovation
• Aiding in strategy planning by linking goals, initiatives, and measuring outcomes
• Captures centralized feedback
• Multiple channels integration
• Comprehensive user research
• Uses native feedback tools
• Feature for rapid prototyping
• Connects feedback with revenue
• Analytics integration (Mixpanel, Amplitude)
• CRM feedback linking
• Sentiment analysis feature
• Generates actionable product insights
• Customer sentiment analysis
• Generate AI insight reports for major customer signals
• Validate ideas and predict opportunities 10x faster
• Connect Zeda.io to feedback & customer stack
• Amp sales growth by up to 50%
• Craft product strategies in a third of the time
• Cut customer churn rates by up to 20%
• Free up over 90h for team collaboration
• Break down silos and unify GTM teams with Zeda.io insights
• Turn AI insights into Dev Tickets
• Use Native Tools to Capture Feedback
• Customer insights segmenting
• Aiding in product planning by creating product plans, linking goals, and initiatives
• Connecting OKRs to product plans to measure outcomes of product built
• Automating routine operations
• Assisting in strategy planning by providing visual aids like strategy maps
• Analyzing sentiments to understand customer feedback and sentiments
• Incorporating product analytics platforms like Mixpanel and Amplitude
• Analyzing various data points such as customer feedback, sentiments, customer segments, and revenue using AI-powered product intelligence system
• Providing a range of insights to support building better products
• Align feedback to feature
• Manage customers & accounts
• Revenue impact analysis
• Share insights with team
• Filter & customize insights
• Pre-made AI insights template
• Email & Custom alerts
• Create & organize features
• OKRs & impact mapping
• Product spaces
• Custom fields & statuses

Who is Zeda for?

• Product Managers
• Customer Success Teams
• Sales teams
• Marketing teams
• Product Management Professionals

How to use Zeda?

To use Zeda.io effectively, follow these steps:

1. Data Analysis: Utilize Zeda.io's AI-powered product intelligence system to analyze feedback, sentiments, customer segments, and revenue to gain actionable insights.

2. Feedback Collection: Capture and centralize customer feedback from various channels using Zeda.io's native tools and integrations with customer support tools.

3. Product Planning: Create product plans, link goals and initiatives, and visualize work progress with strategy maps uniquely designed for contextual understanding.

4. OKRs Integration: Connect OKRs to your product plans to measure outcomes and track progress using Zeda.io's proprietary scoring system, ZCN.

5. Customer Insights: Leverage Zeda.io to understand customer attributes like demographics, location, custom cohorts, NPS, and revenue to determine the impact of feedback and features on your business.

6. Support and Integrations: Take advantage of Zeda.io's product demos, community interaction, glossary, resources, and continuous updates. Integrate other platforms to streamline workflows and consolidate data within Zeda.io seamlessly.

7. Optimization: Maximize Zeda.io's features like AI insight reports, roadmap creation, feedback loop closure, and predictive opportunity forecasting to enhance product development and decision-making processes.

8. Collaboration: Break down silos, enhance team alignment, and increase visibility by utilizing Zeda.io's insights to unify your GTM teams and streamline operations effectively.

By following these steps, you can effectively harness Zeda.io's capabilities to drive successful product discovery, customer-centered decision-making, and improved product strategies .