Zappr AI
3.83
0
Zappr AI offers chatbots for efficient business communication, handling inquiries, scheduling, lead capture, and processing documents.
Zappr AI Reviews
3.83
Based on 12 reviews
How would you rate Zappr AI?
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Sophie Nguyen
January 4, 2025
What do you like most about using Zappr AI?
The ease of use and the ability to automate repetitive tasks is a huge plus for our team.
What do you dislike most about using Zappr AI?
Sometimes the chatbot doesn't understand specific industry jargon, which can be an issue.
What problems does Zappr AI help you solve, and how does this benefit you?
It addresses the challenge of handling volume inquiries, allowing our team to focus on more strategic tasks.
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Nabil Zouari
January 2, 2025
What do you like most about using Zappr AI?
The document processing feature is fantastic! It saves me a lot of time when dealing with customer queries.
What do you dislike most about using Zappr AI?
There are times when the chatbot could be more conversational; it feels a bit robotic at times.
What problems does Zappr AI help you solve, and how does this benefit you?
It has greatly reduced the workload on our customer service team, allowing them to focus on more complex issues.
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Omar Hossain
January 2, 2025
What do you like most about using Zappr AI?
I appreciate the lead capture feature; it integrates well with our CRM.
What do you dislike most about using Zappr AI?
The customer support is lacking. It takes too long to get responses when I have questions.
What problems does Zappr AI help you solve, and how does this benefit you?
It does help in reducing the time spent on repetitive tasks, but the inconsistencies make it less effective than expected.
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Ethan Patel
December 28, 2024
What do you like most about using Zappr AI?
Its integration with scheduling tools is helpful for keeping our calendar organized.
What do you dislike most about using Zappr AI?
I find it lacks some advanced features that other competitors offer, which puts it at a disadvantage.
What problems does Zappr AI help you solve, and how does this benefit you?
While it assists with basic inquiries, it doesn't fully replace the need for human agents in more complex situations.
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Fatima Sayeed
December 26, 2024
What do you like most about using Zappr AI?
I love how user-friendly it is! Even my non-tech-savvy team members can navigate it easily.
What do you dislike most about using Zappr AI?
There are occasional bugs that need to be fixed, but they are usually resolved quickly.
What problems does Zappr AI help you solve, and how does this benefit you?
It significantly speeds up our response times for customer inquiries, which has improved our overall customer satisfaction.
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Aisha Khan
December 20, 2024
What do you like most about using Zappr AI?
It's very efficient for managing customer inquiries, especially during busy periods.
What do you dislike most about using Zappr AI?
I wish there were more customization options for the chatbot responses.
What problems does Zappr AI help you solve, and how does this benefit you?
It allows us to respond to customers quickly, which has improved our customer retention rates.
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Sofia Rahman
December 3, 2024
What do you like most about using Zappr AI?
I like the potential for automation and how it can assist with basic inquiries.
What do you dislike most about using Zappr AI?
Unfortunately, it has a lot of hiccups, especially when handling multiple inquiries at once. It often crashes or becomes unresponsive.
What problems does Zappr AI help you solve, and how does this benefit you?
While it aims to help with lead capture, the inconsistencies make it hard to rely on for our marketing efforts.
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Jasper Nguyen
November 29, 2024
What do you like most about using Zappr AI?
The integration with our existing tools is seamless, which has saved us a lot of setup time.
What do you dislike most about using Zappr AI?
The analytics dashboard could be more detailed; it lacks some insights into user interactions.
What problems does Zappr AI help you solve, and how does this benefit you?
It's been instrumental in handling customer inquiries outside of business hours, providing 24/7 support.
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Amir El-Fassi
November 27, 2024
What do you like most about using Zappr AI?
I appreciate how quickly it processes documents like PDFs, making it easier to provide support to our customers.
What do you dislike most about using Zappr AI?
The user interface could use some improvements; it's not very intuitive for new users.
What problems does Zappr AI help you solve, and how does this benefit you?
It helps us reduce the workload on our staff by automating routine inquiries, which allows our team to focus on more critical tasks.
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Zara Khan
November 25, 2024
What do you like most about using Zappr AI?
The chatbot's ability to schedule appointments seamlessly has been a game-changer for our service-based business.
What do you dislike most about using Zappr AI?
Sometimes the chatbot struggles with understanding complex queries, which can lead to customer frustration.
What problems does Zappr AI help you solve, and how does this benefit you?
It streamlines our lead capture process, allowing us to follow up with potential clients more effectively and boost our conversion rates.
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Maya Liu
November 23, 2024
What do you like most about using Zappr AI?
The ability to capture leads efficiently has boosted our marketing efforts.
What do you dislike most about using Zappr AI?
The chatbot can sometimes misunderstand inquiries, which leads to confusion.
What problems does Zappr AI help you solve, and how does this benefit you?
It has streamlined our booking process, making it easier for clients to schedule appointments.
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Liam Johnson
November 22, 2024
What do you like most about using Zappr AI?
I like that Zappr AI can handle multiple inquiries at once, which is essential for our small business during peak hours.
What do you dislike most about using Zappr AI?
The setup process was a bit complicated, and I had to spend time figuring out the best way to integrate it with our existing systems.
What problems does Zappr AI help you solve, and how does this benefit you?
It helps us manage customer inquiries more efficiently, reducing wait times and improving overall customer satisfaction.
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