Unwrap logo

Unwrap

Unwrap.ai analyzes customer feedback, providing actionable insights to improve products and prioritize feature development.
Visit website
Share this

Unwrap Reviews

4.17
Based on 6 reviews
5 stars
4 stars
3 stars
2 stars
1 star
How would you rate Unwrap?
What’s your thought?
Aditi Sharma
Aditi Sharma January 10, 2025

What do you like most about using Unwrap?

I love how it transforms customer feedback into actionable tasks. The prioritization feature is particularly useful for our product roadmap.

What do you dislike most about using Unwrap?

The pricing structure feels a bit high for smaller teams. I wish there were more flexible plans available.

What problems does Unwrap help you solve, and how does this benefit you?

Unwrap helps us understand our users better, which is vital for improving our product offerings and enhancing customer satisfaction.

How would you rate Unwrap?
What’s your thought?

Are you sure you want to delete this item?

Report review

Helpful (0)
Oliver Johnson
Oliver Johnson January 8, 2025

What do you like most about using Unwrap?

I enjoy how Unwrap consolidates feedback from various channels. This comprehensive view helps our team stay aligned.

What do you dislike most about using Unwrap?

Occasionally, it misses nuances in feedback that could lead to more valuable insights.

What problems does Unwrap help you solve, and how does this benefit you?

It streamlines our process of gathering customer insights, significantly boosting our efficiency in product development.

How would you rate Unwrap?
What’s your thought?

Are you sure you want to delete this item?

Report review

Helpful (0)
Lieke Bakker
Lieke Bakker January 5, 2025

What do you like most about using Unwrap?

I appreciate the way Unwrap.ai organizes customer feedback into clear categories. It makes it easy to identify common themes.

What do you dislike most about using Unwrap?

Sometimes the insights feel generic and don't always align with our specific product needs. A more customizable approach would be beneficial.

What problems does Unwrap help you solve, and how does this benefit you?

Unwrap helps us sift through large volumes of customer feedback quickly, ensuring we don't miss critical insights. However, the actionable recommendations could be sharper.

How would you rate Unwrap?
What’s your thought?

Are you sure you want to delete this item?

Report review

Helpful (0)
Sara Benali
Sara Benali December 11, 2024

What do you like most about using Unwrap?

The depth of analysis Unwrap provides is phenomenal. We gain insights we never would have considered otherwise.

What do you dislike most about using Unwrap?

The setup process took longer than expected. A guided onboarding would have helped.

What problems does Unwrap help you solve, and how does this benefit you?

Unwrap allows us to empathize with our customers, leading to more targeted and effective product improvements.

How would you rate Unwrap?
What’s your thought?

Are you sure you want to delete this item?

Report review

Helpful (0)
Yun Chen
Yun Chen December 8, 2024

What do you like most about using Unwrap?

The automated analysis saves my team a lot of time. It's impressive how accurately it identifies customer pain points.

What do you dislike most about using Unwrap?

The interface can be a bit overwhelming for new users. A more intuitive design would improve the user experience.

What problems does Unwrap help you solve, and how does this benefit you?

It allows us to prioritize feature development based on actual customer feedback, which leads to more informed decision-making.

How would you rate Unwrap?
What’s your thought?

Are you sure you want to delete this item?

Report review

Helpful (0)
James Taylor
James Taylor November 21, 2024

What do you like most about using Unwrap?

Unwrap's ability to deliver insights quickly is a game changer. It allows us to act on customer feedback in real-time.

What do you dislike most about using Unwrap?

Sometimes, the insights can be too high-level, making it challenging to implement specific changes.

What problems does Unwrap help you solve, and how does this benefit you?

It helps us prioritize our development work based on what our customers actually want, which has significantly improved our product's market fit.

How would you rate Unwrap?
What’s your thought?

Are you sure you want to delete this item?

Report review

Helpful (0)

Unwrap alternatives

Chatcare is a customizable Cha...

Verk AI offers AI Employees to...

Sonny9 automates client onboar...

RoboResponseAI enhances websit...

Helpbar.ai enables in-product...