RoboResponse
2.60
0
RoboResponseAI enhances website interactions, boosting conversions and support with AI chatbots and live assistance.
RoboResponse Reviews
2.60
Based on 5 reviews
How would you rate RoboResponse?
What’s your thought?
Wanjiru Kamau
January 10, 2025
What do you like most about using RoboResponse?
I like the idea of having a chatbot for customer support. It can respond instantly to inquiries, which is great for user engagement.
What do you dislike most about using RoboResponse?
The chatbot often misunderstands queries, leading to frustration for both customers and support staff. It seems to lack the nuance required for complex questions.
What problems does RoboResponse help you solve, and how does this benefit you?
It helps in managing basic customer inquiries, which saves time. However, the frequent misunderstandings mean that it often requires manual intervention, which reduces its overall effectiveness.
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Mwende Karanja
December 14, 2024
What do you like most about using RoboResponse?
The user interface is quite friendly and easy to navigate. I can set up responses without needing a tech background.
What do you dislike most about using RoboResponse?
Occasionally, the bot can be slow to respond, which can be a turn-off for customers waiting for answers.
What problems does RoboResponse help you solve, and how does this benefit you?
It significantly reduces the workload for my support team by handling basic inquiries, allowing them to focus on more complex issues.
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Nairobi Omondi
November 30, 2024
What do you like most about using RoboResponse?
The integration with e-commerce platforms is beneficial for my online store, making it easier to manage customer interactions.
What do you dislike most about using RoboResponse?
Customization options are somewhat limited, and I wish I could tailor responses more specifically to my business needs.
What problems does RoboResponse help you solve, and how does this benefit you?
It helps in capturing leads through automated responses, but the quality of the leads could be improved if the chatbot responded more accurately.
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Juma Ochieng
November 23, 2024
What do you like most about using RoboResponse?
The live support feature is a nice addition, allowing real human interaction when the chatbot fails to assist.
What do you dislike most about using RoboResponse?
The chatbot frequently provides generic responses that don't specifically address customer concerns, which can be frustrating.
What problems does RoboResponse help you solve, and how does this benefit you?
It helps in handling multiple inquiries at once, but the inconsistency in responses means we still handle a lot of queries manually.
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Aisha Abdi
November 18, 2024
What do you like most about using RoboResponse?
I appreciate the concept of enhancing customer interaction through AI.
What do you dislike most about using RoboResponse?
The implementation was challenging, and the performance of the chatbot was disappointing. It often fails to recognize key phrases.
What problems does RoboResponse help you solve, and how does this benefit you?
It hasn't really resolved any significant issues, as the majority of customer inquiries still need human handling.
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