The potential for continuous training improves the chatbot over time, which is a unique feature.
The customer support for the tool can be slow at times, which is frustrating when I need urgent help.
Robofy helps maintain customer engagement, but I feel it could do more to assist with technical issues.
Its 24/7 availability is a strong point. Customers can get support anytime, which is crucial for my online store.
The pricing plans are a bit steep for small businesses. I wish there were more affordable options.
Robofy helps reduce the load on my customer support team, allowing them to focus on more critical tasks.
I appreciate the wide range of languages Robofy supports. It allows me to engage with a diverse audience, which is crucial for my e-commerce site.
The customization options are a bit overwhelming at first. I wish there were more guided tutorials to help new users set it up effectively.
Robofy significantly reduces response times for customer inquiries, which has improved our customer satisfaction ratings. It also helps generate leads through its integration with our website.
The integration with various platforms like Shopify and WooCommerce is seamless, making it easy to implement.
There could be more templates available to choose from for customization.
Robofy helps in managing customer queries efficiently, which has significantly reduced our support costs.
The ability to customize the chatbot's responses is fantastic. It makes interactions feel more personalized.
It sometimes lacks the depth in answers that a human agent could provide, especially for complex queries.
Robofy helps streamline customer interactions, which is beneficial for managing high traffic on my e-commerce site.
I like the flexibility of embedding the chatbot on different platforms. It's easy to integrate with my WordPress site.
The analytics dashboard could be more intuitive. I find it challenging to extract useful insights from the data provided.
Robofy assists in capturing leads through my website, which is beneficial for growing my email list.
I love the multilingual support. It allows me to connect with customers in different regions effectively.
Sometimes the chatbot misinterprets user inquiries, which can lead to frustration.
Robofy helps me manage customer inquiries more efficiently, leading to improved response times and happier customers.
It offers comprehensive analytics, which helps me understand customer interactions better.
The setup process can be quite complex for someone who isn't tech-savvy.
Robofy assists in lead generation, helping me grow my customer base effectively.
The 24/7 customer support feature is fantastic! It ensures that my customers get immediate assistance, regardless of the time.
Sometimes, the chatbot responses can feel a bit robotic. A more human-like tone would enhance the user experience.
Robofy helps streamline customer support on my website, allowing me to focus on other aspects of my business while ensuring customers are taken care of.
The real-time inbox viewing feature is great for monitoring customer interactions. It allows me to step in if needed.
There are some limitations on the free trial, which can be frustrating when trying to evaluate the tool fully.
Robofy reduces the workload on my support team, allowing them to focus on more complex inquiries while the chatbot handles routine questions.
The customization options are excellent. I can tailor the chatbot's tone and responses to match my brand's voice.
It can take some time to set up all the features properly. A more streamlined onboarding process would be beneficial.
Robofy helps improve customer engagement on my site, which has led to increased conversions and sales.
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