Rannkly

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Rannkly helps businesses manage customer engagement and reviews, optimize social media, and create targeted campaigns.

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What is Rannkly?

Rannkly is a comprehensive suite of tools developed to assist businesses in managing and improving their customer engagement, handling reviews, and enhancing their online reputation. The platform integrates advanced AI technology to facilitate the collection and analysis of customer feedback, ultimately aiming to enhance visibility and increase sales.

Key features of Rannkly include:

Review Management: Tools for collecting, monitoring, and analyzing customer reviews to boost sales.
Social Media Management: AI-powered features for managing and optimizing social media presence.
Campaign Management: Personalized SMS, WhatsApp, and Email campaigns to engage customers directly.
Messaging Management: Unified inbox for managing interactions across various messaging platforms.
Website Widgets: User-friendly widgets such as live chat and forms to enhance website engagement.

Rannkly caters to businesses of all sizes with customizable plans to suit diverse budgetary requirements, ensuring that businesses can leverage its sophisticated tools effectively. The platform's focus on leveraging AI technology sets it apart in streamlining customer feedback processes and facilitating targeted marketing strategies.

For more information, you can visit their website at Rannkly.

Who created Rannkly?

Rannkly was founded by Vishnu Sharma, Mihir Bhardwaj, and Shobhit Singh. Vishnu Sharma serves as the Co-founder and Chief Executive Officer, Mihir Bhardwaj as the Co-founder and Chief Operating Officer, and Shobhit Singh as the Co-founder and Chief Technology Officer. The company aims to empower businesses with innovative solutions for online reputation management, customer engagement, review management, and digital presence, with a vision of global leadership in online reputation management.

What is Rannkly used for?

Competitor analysis
Campaign management
Feedback collection
API Access
Online reputation management
Customer Engagement
Review Management: Enhance sales by collecting, monitoring, analyzing, and responding to customer reviews with AI
Social Media Management: Manage and optimize social media presence with AI-powered tools
Campaign Management: Engage customers with personalized SMS, WhatsApp, and Email campaigns
Messaging Management: Utilize a unified inbox for managing interactions across messaging platforms
Website Widgets: Enhance website with user-friendly widgets like live chat for increased engagement
Ticketing Management: Transform reviews, social comments, and survey responses into support tickets
Forms: Simplified data gathering with the Rannkly Forms feature
AI Automation: Leverage advanced AI for streamlined customer feedback analysis
Customer Support: Improve customer communication and support with messaging tools
Online Reputation Management: Monitor and enhance online brand reputation
Review Management
Social Media Management
Messaging Management
Website Widgets
Ticketing Management
Forms Management
Webhook integration
Automate Review reply with AI & Template
URL Shortner
Business Questions Listing & Reply
Review syncing every 2 hours
Email Notification & Whatsapp Notification
Monitor reviews across 22 Channels
Easily reply to customer reviews

Who is Rannkly for?

Social media managers
Customer Support Representatives
Marketing Managers
Business owners
Entrepreneurs
Marketing professionals
Customer service representatives
Digital marketers
Customer Experience Managers
Businesses handling customer engagement and online reputation
Professionals involved in review management
Those engaged in social media management
Individuals managing campaign strategies
Users requiring messaging management tools
Customer support teams utilizing ticketing management systems
Organizations collecting data through customizable forms and website widgets
Customer support teams
Large-scale Organizations
Customer Engagement Professionals
Review Management Professionals
Social Media Management Professionals
Campaign Management Professionals
Messaging Management Professionals
Online Reputation Management Professionals
AI Automation Professionals
Customer support professionals
Website Widget Professionals

How to use Rannkly?

How to Use Rannkly: A Step-by-Step Guide

Rannkly is a comprehensive tool designed to help businesses manage customer engagement, handle reviews, and enhance their online reputation using advanced AI-powered features. Here's a detailed guide on how to utilize Rannkly effectively:

Review Management:
- Monitor and respond to customer reviews across various channels every few hours.
- Utilize AI for template-based replies and syncing data for up to 2 years.
Social Media Management:
- Optimize your social media presence by publishing, scheduling, and analyzing posts.
- Leverage AI for post management, reputation building, and reporting.
Campaign Management:
- Engage customers through targeted campaigns via SMS, WhatsApp, and Email.
- Access features like API integration and automation using AI for campaign execution.
Messaging Management:
- Streamline customer interactions with a centralized inbox for multiple messaging platforms.
- Benefit from AI chat assistants and website chat integration to enhance communication.
Ticketing Management:
- Streamline customer support with ticket history, advanced search, and direct assignment to agents.
- Enjoy features like third-party integration and custom ticket forms for personalized support.
Rannkly Forms:
- Simplify data gathering with customizable forms, unlimited submissions, and detailed reports.
- Choose from Basic, Premium, or Enterprise plans based on your submission requirements.
Website Widgets:
- Enhance your website with user-friendly widgets like live chat and forms for increased engagement.
- Customize widgets to align with your branding and communication needs.
Pricing and Customization:
- Explore Rannkly's pricing plans tailored for startups, businesses, and large enterprises.
- Enjoy customization options in Enterprise plans for tailored features and VIP support.

By following these steps and leveraging the diverse features offered by Rannkly, businesses can effectively manage customer interactions, enhance their online visibility, and streamline their marketing efforts with ease.

For more information, visit Rannkly's official website and explore the detailed features and pricing plans available.

This guide provides an overview of using Rannkly's diverse tools for customer engagement and online reputation management, aiding businesses in optimizing their operations efficiently.

Pros

Messaging Management: Utilize a unified inbox for managing interactions across different messaging platforms.
The suite helps in maintaining effective communication, improving customer support, and fostering brand presence across various platforms.
Rannkly offers premium support with features like VIP support, dedicated outcomes manager, and priority assistance for enterprise plans.
Rannkly offers a complete suite of tools designed for businesses to manage and enhance their customer engagement, review handling, and online reputation.
Rannkly's multi-faceted approach includes review management, social media management, campaign management, messaging management, ticketing system, customizable forms, and website widgets to improve communication and customer support.
Rannkly leverages advanced AI to streamline the process of collecting and analyzing customer feedback, leading to improved visibility and increased sales.
Plans are available to accommodate various budgetary requirements, ensuring businesses of all sizes can benefit from these sophisticated tools.
Top Features: Review Management, Social Media Management, Campaign Management, Messaging Management, Website Widgets
Rannkly's messaging management, ticketing system, customizable forms, and website widgets empower businesses to maintain effective communication and improve customer support.
Review Management: Enhance sales with supportive tools for collecting, monitoring, and analyzing customer reviews.
Social Media Management: Manage and optimize your social media presence with AI-powered tools.
Campaign Management: Engage customers directly with personalized SMS, WhatsApp, and Email campaigns.
Rannkly facilitates targeted marketing strategies through personalized SMS, WhatsApp, and Email campaigns.
Website Widgets: Enhance your website with user-friendly widgets such as live chat and forms for increased engagement.
The platform leverages advanced AI for collecting and analyzing customer feedback to enhance visibility and sales.

Cons

No specific cons or missing features were mentioned in the provided information.
No cons found in the document.
No specific cons were mentioned in the provided documents.
Advanced features like data syncing and AI assistance may not be necessary for all businesses and could lead to higher costs without proportional benefits
Limited information available in the uploaded documents to provide a comprehensive list of cons. For a more detailed analysis, additional sources may be needed.

Pros

Cons

Messaging Management: Utilize a unified inbox for managing interactions across different messaging platforms.
The suite helps in maintaining effective communication, improving customer support, and fostering brand presence across various platforms.
Rannkly offers premium support with features like VIP support, dedicated outcomes manager, and priority assistance for enterprise plans.
Rannkly offers a complete suite of tools designed for businesses to manage and enhance their customer engagement, review handling, and online reputation.
Rannkly's multi-faceted approach includes review management, social media management, campaign management, messaging management, ticketing system, customizable forms, and website widgets to improve communication and customer support.
Rannkly leverages advanced AI to streamline the process of collecting and analyzing customer feedback, leading to improved visibility and increased sales.
Plans are available to accommodate various budgetary requirements, ensuring businesses of all sizes can benefit from these sophisticated tools.
Top Features: Review Management, Social Media Management, Campaign Management, Messaging Management, Website Widgets
Rannkly's messaging management, ticketing system, customizable forms, and website widgets empower businesses to maintain effective communication and improve customer support.
Review Management: Enhance sales with supportive tools for collecting, monitoring, and analyzing customer reviews.
Social Media Management: Manage and optimize your social media presence with AI-powered tools.
Campaign Management: Engage customers directly with personalized SMS, WhatsApp, and Email campaigns.
Rannkly facilitates targeted marketing strategies through personalized SMS, WhatsApp, and Email campaigns.
Website Widgets: Enhance your website with user-friendly widgets such as live chat and forms for increased engagement.
The platform leverages advanced AI for collecting and analyzing customer feedback to enhance visibility and sales.

No specific cons or missing features were mentioned in the provided information.
No cons found in the document.
No specific cons were mentioned in the provided documents.
Advanced features like data syncing and AI assistance may not be necessary for all businesses and could lead to higher costs without proportional benefits
Limited information available in the uploaded documents to provide a comprehensive list of cons. For a more detailed analysis, additional sources may be needed.

Rannkly FAQs

What is Rannkly?: Rannkly is a suite that helps businesses handle reviews, engage customers, and manage their online reputation using AI-powered tools.

What features does Rannkly offer?: Rannkly offers tools for review management, social media management, campaign management, messaging management, ticketing management, forms, and website widgets.

Can Rannkly help in managing customer feedback?: Yes, with Rannkly's assistance, you can manage and respond to customer feedback through a unified inbox and customized responses.

How does Rannkly aid in social media management?: Rannkly facilitates the creation, scheduling, and publication of social media posts and provides analytics to monitor your brand's online reputation.

Where can I find pricing information for Rannkly?: To explore Rannkly's pricing, you can visit the 'Pricing' section on their website to find plans that fit your business needs.