Rannkly
3.57
0
Rannkly helps businesses manage customer engagement and reviews, optimize social media, and create targeted campaigns.
What is Rannkly?
Rannkly is a comprehensive suite of tools developed to assist businesses in managing and improving their customer engagement, handling reviews, and enhancing their online reputation. The platform integrates advanced AI technology to facilitate the collection and analysis of customer feedback, ultimately aiming to enhance visibility and increase sales.
Key features of Rannkly include:
- Review Management: Tools for collecting, monitoring, and analyzing customer reviews to boost sales.
- Social Media Management: AI-powered features for managing and optimizing social media presence.
- Campaign Management: Personalized SMS, WhatsApp, and Email campaigns to engage customers directly.
- Messaging Management: Unified inbox for managing interactions across various messaging platforms.
- Website Widgets: User-friendly widgets such as live chat and forms to enhance website engagement.
Rannkly caters to businesses of all sizes with customizable plans to suit diverse budgetary requirements, ensuring that businesses can leverage its sophisticated tools effectively. The platform's focus on leveraging AI technology sets it apart in streamlining customer feedback processes and facilitating targeted marketing strategies.
For more information, you can visit their website at Rannkly.
Who created Rannkly?
Rannkly was founded by Vishnu Sharma, Mihir Bhardwaj, and Shobhit Singh. Vishnu Sharma serves as the Co-founder and Chief Executive Officer, Mihir Bhardwaj as the Co-founder and Chief Operating Officer, and Shobhit Singh as the Co-founder and Chief Technology Officer. The company aims to empower businesses with innovative solutions for online reputation management, customer engagement, review management, and digital presence, with a vision of global leadership in online reputation management.
What is Rannkly used for?
- Competitor analysis
- Campaign management
- Feedback collection
- API Access
- Online reputation management
- Customer Engagement
- Review Management: Enhance sales by collecting, monitoring, analyzing, and responding to customer reviews with AI
- Social Media Management: Manage and optimize social media presence with AI-powered tools
- Campaign Management: Engage customers with personalized SMS, WhatsApp, and Email campaigns
- Messaging Management: Utilize a unified inbox for managing interactions across messaging platforms
- Website Widgets: Enhance website with user-friendly widgets like live chat for increased engagement
- Ticketing Management: Transform reviews, social comments, and survey responses into support tickets
- Forms: Simplified data gathering with the Rannkly Forms feature
- AI Automation: Leverage advanced AI for streamlined customer feedback analysis
- Customer Support: Improve customer communication and support with messaging tools
- Online Reputation Management: Monitor and enhance online brand reputation
- Review Management
- Social Media Management
- Messaging Management
- Website Widgets
- Ticketing Management
- Forms Management
- Webhook integration
- Automate Review reply with AI & Template
- URL Shortner
- Business Questions Listing & Reply
- Review syncing every 2 hours
- Email Notification & Whatsapp Notification
- Monitor reviews across 22 Channels
- Easily reply to customer reviews
Who is Rannkly for?
- Social media managers
- Customer Support Representatives
- Marketing Managers
- Business owners
- Entrepreneurs
- Marketing professionals
- Customer service representatives
- Digital marketers
- Customer Experience Managers
- Businesses handling customer engagement and online reputation
- Professionals involved in review management
- Those engaged in social media management
- Individuals managing campaign strategies
- Users requiring messaging management tools
- Customer support teams utilizing ticketing management systems
- Organizations collecting data through customizable forms and website widgets
- Customer support teams
- Large-scale Organizations
- Customer Engagement Professionals
- Review Management Professionals
- Social Media Management Professionals
- Campaign Management Professionals
- Messaging Management Professionals
- Online Reputation Management Professionals
- AI Automation Professionals
- Customer support professionals
- Website Widget Professionals
How to use Rannkly?
How to Use Rannkly: A Step-by-Step Guide
Rannkly is a comprehensive tool designed to help businesses manage customer engagement, handle reviews, and enhance their online reputation using advanced AI-powered features. Here's a detailed guide on how to utilize Rannkly effectively:
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Review Management:
- Monitor and respond to customer reviews across various channels every few hours.
- Utilize AI for template-based replies and syncing data for up to 2 years.
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Social Media Management:
- Optimize your social media presence by publishing, scheduling, and analyzing posts.
- Leverage AI for post management, reputation building, and reporting.
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Campaign Management:
- Engage customers through targeted campaigns via SMS, WhatsApp, and Email.
- Access features like API integration and automation using AI for campaign execution.
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Messaging Management:
- Streamline customer interactions with a centralized inbox for multiple messaging platforms.
- Benefit from AI chat assistants and website chat integration to enhance communication.
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Ticketing Management:
- Streamline customer support with ticket history, advanced search, and direct assignment to agents.
- Enjoy features like third-party integration and custom ticket forms for personalized support.
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Rannkly Forms:
- Simplify data gathering with customizable forms, unlimited submissions, and detailed reports.
- Choose from Basic, Premium, or Enterprise plans based on your submission requirements.
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Website Widgets:
- Enhance your website with user-friendly widgets like live chat and forms for increased engagement.
- Customize widgets to align with your branding and communication needs.
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Pricing and Customization:
- Explore Rannkly's pricing plans tailored for startups, businesses, and large enterprises.
- Enjoy customization options in Enterprise plans for tailored features and VIP support.
By following these steps and leveraging the diverse features offered by Rannkly, businesses can effectively manage customer interactions, enhance their online visibility, and streamline their marketing efforts with ease.
For more information, visit Rannkly's official website and explore the detailed features and pricing plans available.
This guide provides an overview of using Rannkly's diverse tools for customer engagement and online reputation management, aiding businesses in optimizing their operations efficiently.
Pros
- Messaging Management: Utilize a unified inbox for managing interactions across different messaging platforms.
- The suite helps in maintaining effective communication, improving customer support, and fostering brand presence across various platforms.
- Rannkly offers premium support with features like VIP support, dedicated outcomes manager, and priority assistance for enterprise plans.
- Rannkly offers a complete suite of tools designed for businesses to manage and enhance their customer engagement, review handling, and online reputation.
- Rannkly's multi-faceted approach includes review management, social media management, campaign management, messaging management, ticketing system, customizable forms, and website widgets to improve communication and customer support.
- Rannkly leverages advanced AI to streamline the process of collecting and analyzing customer feedback, leading to improved visibility and increased sales.
- Plans are available to accommodate various budgetary requirements, ensuring businesses of all sizes can benefit from these sophisticated tools.
- Top Features: Review Management, Social Media Management, Campaign Management, Messaging Management, Website Widgets
- Rannkly's messaging management, ticketing system, customizable forms, and website widgets empower businesses to maintain effective communication and improve customer support.
- Review Management: Enhance sales with supportive tools for collecting, monitoring, and analyzing customer reviews.
Cons
- No specific cons or missing features were mentioned in the provided information.
- No cons found in the document.
- No specific cons were mentioned in the provided documents.
- Advanced features like data syncing and AI assistance may not be necessary for all businesses and could lead to higher costs without proportional benefits
- Limited information available in the uploaded documents to provide a comprehensive list of cons. For a more detailed analysis, additional sources may be needed.
Rannkly FAQs
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What is Rannkly?
- Rannkly is a suite that helps businesses handle reviews, engage customers, and manage their online reputation using AI-powered tools.
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What features does Rannkly offer?
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Can Rannkly help in managing customer feedback?
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How does Rannkly aid in social media management?
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Where can I find pricing information for Rannkly?
Get started with Rannkly
Rannkly reviews
Jasmine Miller
December 15, 2024
What do you like most about using Rannkly?
I appreciate the review management features. They provide good insights into customer feedback and help me track sentiments over time.
What do you dislike most about using Rannkly?
The interface can be a bit cluttered and overwhelming, especially for new users. It takes some time to get used to.
What problems does Rannkly help you solve, and how does this benefit you?
Rannkly has streamlined the way I collect and analyze customer reviews, which has made it easier to identify areas for improvement in my business.
Helpful (0)
Sanjay Kumar
December 18, 2024
What do you like most about using Rannkly?
The social media management feature is excellent. It allows me to schedule posts and analyze engagement effectively.
What do you dislike most about using Rannkly?
I wish the messaging management tool had more integrations with different platforms. Currently, it's limited.
What problems does Rannkly help you solve, and how does this benefit you?
Rannkly helps me maintain a consistent social media presence and engage with my customers in real-time, which has positively impacted my sales.
Helpful (0)
Carlos Fernandez
December 13, 2024
What do you like most about using Rannkly?
I found the campaign management feature quite useful for targeting my audience through emails.
What do you dislike most about using Rannkly?
The customer support is lacking. It took too long to get a response to my inquiries.
What problems does Rannkly help you solve, and how does this benefit you?
Rannkly assists in gathering customer feedback, but the slow response times hinder its overall effectiveness.
Helpful (0)
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