Nexbot
3.50
0
Nexbot builds custom chatbots for websites with chat UI accessible via web, text, or email.
Nexbot Reviews
3.50
Based on 12 reviews
How would you rate Nexbot?
What’s your thought?
Aiden Barker
January 13, 2025
What do you like most about using Nexbot?
I like the responsive design of the chat interface; it looks good on both desktop and mobile.
What do you dislike most about using Nexbot?
The pricing could be more competitive compared to similar tools on the market.
What problems does Nexbot help you solve, and how does this benefit you?
It helps reduce the workload on our customer service team significantly, allowing them to handle more complex issues.
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Liam Nguyen
January 7, 2025
What do you like most about using Nexbot?
The ease of integration with our existing website was a big plus. It took less time than expected to get everything up and running.
What do you dislike most about using Nexbot?
The analytics dashboard is somewhat limited; I wish it provided more in-depth insights into user interactions.
What problems does Nexbot help you solve, and how does this benefit you?
It significantly reduces response times for common inquiries, leading to higher customer satisfaction and retention.
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Chloe Wang
January 1, 2025
What do you like most about using Nexbot?
The setup process was straightforward and didn't require extensive technical knowledge.
What do you dislike most about using Nexbot?
The chatbot's responses can feel robotic, lacking the personal touch that our customers expect.
What problems does Nexbot help you solve, and how does this benefit you?
It serves as a first line of contact for inquiries, but we still need human support for more intricate questions.
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Noah Harris
December 27, 2024
What do you like most about using Nexbot?
It has a straightforward user interface, making it easy to create and manage chatbots.
What do you dislike most about using Nexbot?
The customer service response time is quite slow, which can be frustrating when you need urgent assistance.
What problems does Nexbot help you solve, and how does this benefit you?
It helps reduce the volume of straightforward inquiries, but it still requires manual oversight for more complex interactions.
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Zoe Foster
December 23, 2024
What do you like most about using Nexbot?
The basic functionalities are easy to use and set up.
What do you dislike most about using Nexbot?
There are significant limitations in terms of features compared to leading competitors; it feels very basic.
What problems does Nexbot help you solve, and how does this benefit you?
It provides a simple solution for basic inquiries but lacks the depth needed for a more robust customer support tool.
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Emily Rogers
December 20, 2024
What do you like most about using Nexbot?
The flexibility of Nexbot to be accessed through multiple platforms like text and email is quite beneficial for reaching our clients.
What do you dislike most about using Nexbot?
The chatbot's AI could use more training; it doesn't always understand user inquiries correctly, which leads to confusion.
What problems does Nexbot help you solve, and how does this benefit you?
It helps manage customer queries effectively, but the overall experience feels somewhat basic compared to other tools I've used.
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Sophia Khan
December 4, 2024
What do you like most about using Nexbot?
I love how intuitive the setup process is. Even for someone without a tech background, it was easy to create a functional bot.
What do you dislike most about using Nexbot?
I would like to see more templates available to help jumpstart the customization process.
What problems does Nexbot help you solve, and how does this benefit you?
It effectively handles customer service inquiries, allowing my team to devote more time to strategic initiatives.
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Malik Shah
December 2, 2024
What do you like most about using Nexbot?
The customization options are fantastic, allowing us to tailor the chatbot's responses and personality to our brand.
What do you dislike most about using Nexbot?
It lacks some advanced features that competitors offer, such as machine learning capabilities for improving user interaction.
What problems does Nexbot help you solve, and how does this benefit you?
It alleviates the burden of answering repetitive inquiries, enabling our team to focus on more complex customer needs.
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Ethan McCarthy
November 25, 2024
What do you like most about using Nexbot?
The versatility of being accessible via text and email really sets Nexbot apart from other chatbot services.
What do you dislike most about using Nexbot?
I encountered a few glitches during my initial setup, but they were resolved with time.
What problems does Nexbot help you solve, and how does this benefit you?
It automates many of our routine inquiries, allowing our staff to focus on more high-priority tasks.
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Marcus Peterson
November 25, 2024
What do you like most about using Nexbot?
The ability to reach customers through different channels like email and text is a strong point for Nexbot.
What do you dislike most about using Nexbot?
The AI seems a bit limited in its conversational capabilities, often missing the context of customer queries.
What problems does Nexbot help you solve, and how does this benefit you?
It helps automate basic customer inquiries, but we still find ourselves needing to step in frequently for more complex issues.
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Tara Lynch
November 25, 2024
What do you like most about using Nexbot?
Nexbot's user interface is clean and easy to navigate, making it simple to manage and update the chatbot.
What do you dislike most about using Nexbot?
I wish there were more customization options for the appearance of the chat interface.
What problems does Nexbot help you solve, and how does this benefit you?
Nexbot reduces our response times, which has led to improved customer satisfaction scores.
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Jared Hawkins
November 22, 2024
What do you like most about using Nexbot?
I appreciate the ability to customize the chatbot to fit our specific needs. The web interface is user-friendly and relatively easy to navigate.
What do you dislike most about using Nexbot?
The response time from customer service can be frustratingly slow. I expected quicker support when I encountered issues.
What problems does Nexbot help you solve, and how does this benefit you?
Nexbot helps streamline customer interactions on our website, but the integration with existing systems was not as seamless as I had hoped.
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