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Newton

Newton is a no-code AI tool for creating chatbots to enhance sales and customer support.
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Newton Reviews

3.20
Based on 5 reviews
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How would you rate Newton?
What’s your thought?
Amina Zahra
Amina Zahra January 5, 2025

What do you like most about using Newton?

I love the user-friendly interface! It makes it really easy to set up chatbots, even for someone who doesn’t have a technical background.

What do you dislike most about using Newton?

The lack of advanced analytics is a bit disappointing. I would like to see more insights on customer interactions.

What problems does Newton help you solve, and how does this benefit you?

Newton effectively reduces the workload on my customer service team by handling FAQs, which allows us to allocate resources more effectively.

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Liam O'Sullivan
Liam O'Sullivan January 1, 2025

What do you like most about using Newton?

I like the concept of no-code chatbot creation; it’s a great idea for those who are not tech-savvy.

What do you dislike most about using Newton?

However, the execution falls short. I found the AI responses to be quite generic and not tailored to our specific industry needs.

What problems does Newton help you solve, and how does this benefit you?

It helps in providing basic customer support, but I feel it lacks the depth required for more complex queries that our clients often have.

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Tariq Hassan
Tariq Hassan December 8, 2024

What do you like most about using Newton?

The chatbot's lead generation feature is quite useful. It captures potential customer data without needing a manual process.

What do you dislike most about using Newton?

I find the limitations on customization frustrating. It doesn’t allow for much personalization to fit our brand voice.

What problems does Newton help you solve, and how does this benefit you?

Newton helps in automating responses to common inquiries, which improves efficiency, but it needs improvements to handle more complex interactions.

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Arjun Kumar
Arjun Kumar November 26, 2024

What do you like most about using Newton?

I appreciate how intuitive the no-code interface is. It allows me to create chatbots quickly without needing to understand programming, which is great for someone like me who is more focused on sales strategies than tech.

What do you dislike most about using Newton?

Sometimes, the customization options feel a bit limited. While it covers basic functionalities well, I wish there were more advanced options for tailoring responses.

What problems does Newton help you solve, and how does this benefit you?

Newton helps streamline our customer service by providing instant responses to common inquiries, which frees up my team to focus on more complex issues. This has improved our response times significantly.

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Fatima Sayed
Fatima Sayed November 17, 2024

What do you like most about using Newton?

The lead capturing feature is very effective. It helps me gather information from potential customers seamlessly.

What do you dislike most about using Newton?

The pricing plans could be more flexible. As a startup, it's a bit challenging to fit everything into our budget.

What problems does Newton help you solve, and how does this benefit you?

Newton addresses the challenge of engaging website visitors. It provides them with immediate assistance, which can lead to higher conversion rates.

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