NewOaks AI
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NewOaks AI converts customer inquiries into appointments, automates 80% of queries, and integrates with CRM systems.
What is NewOaks AI?
NewOaks AI is an AI-powered chatbot builder that aims to convert customer inquiries into appointments efficiently. This technology allows businesses to set up a chatbot on their website, via text SMS, and for handling files. NewOaks AI is designed to streamline the booking process and enhance client engagement by automating up to 80% of customer inquiries instantly. It supports multiple file formats for data upload, integrates with CRM systems, and offers a user-friendly interface for chatbot customization and embedding on websites. Although there is no free plan, users can access a free trial by registering via email and explore the tool's capabilities through a demo bot on the website.
Who created NewOaks AI?
NewOaks AI, an AI chatbot builder, was launched on November 30, 2023. The company was created by an individual named Claude 3 Haiku/Sonnet/Opus. NewOaks AI focuses on using ChatGPT technology to automate customer inquiries into appointments efficiently and offers features like chat widgets and SMS integration.
What is NewOaks AI used for?
- Convert customer inquiries into appointments quickly and efficiently
- Enhance client engagement on websites, text SMS, and files
- Automate up to 80% of customer inquiries instantly
- Engage leads through personalized chat interactions, recommendations, and appointment scheduling
- Answer questions related to provided documents or website content
- Support approximately 95 languages for customer engagement
- Create and customize chatbots with user-friendly interface
- Embed chatbots on websites using iframe or chat bubble
- Access a free trial upon registration via email
- Provide a demo bot for exploring capabilities
How to use NewOaks AI?
To effectively use NewOaks, follow these steps:
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Register and Access the Tool: Sign up for NewOaks via email to access the platform.
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Upload Data: Upload your document or provide a link to your website to train the chatbot on the content.
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Customize Chatbot: Edit the base prompt, assign personality traits, and give specific instructions to the chatbot. You can even specify language preferences.
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Embed on Website: Add the chatbot to your website by embedding an iframe or a chat bubble to enhance client engagement. Use the provided API for communication.
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Utilize Features: Take advantage of NewOaks supporting multiple file formats (.pdf, .txt, .doc, .docx) for data upload and integration with CRM systems.
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Choose Language: Engage customers in about 95 languages by utilizing the multilingual support of NewOaks.
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Share Chatbot: Control the visibility of your chatbot by switching between private and public settings. Easily share the chatbot with others.
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Free Trial: While there is no free plan available, register via email to access a free trial and explore the demo bot on www.newoaks.ai.
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Additional Resources: Access the NewOaks website for more resources including a blog, guide, and workspace. Reach out for support through their Discord channel or contact form.
By following these steps, you can effectively leverage NewOaks AI for creating and customizing chatbots to streamline customer interactions and appointment scheduling.
NewOaks AI Pricing and plans
Paid plans start at $19/month and include:
- Lead Capture
- Conversational Appointment Schedule
- Text SMS
- Mobile LiveChat
- Bi-Directional CRM Integration
- LLM Model
NewOaks AI FAQs
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What is NewOaks?
- NewOaks is an AI chatbot builder, it trains ChatGPT on your data and lets you add a chat widget to your website and Text SMS. Just upload a document or add a link to your website and get a chatbot that can answer any question about their content.
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Can I give my chatbots instructions?
- Yes, you can edit the base prompt and give your chatbot a name, personality traits and instructions on how to answer questions (ex. only answer in French).
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Where is my data stored?
- The content of the document is hosted on secure Microsoft Azure servers in us-east.
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Does it use GPT-3.5 or GPT-4?
- By default, your chatbot uses gpt-3.5-turbo, but you have the option to use gpt-4 on the Standard and Unlimited plans.
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How can I add my chatbot to my website?
- You can embed an iframe or add a chat bubble to the bottom right of your website. To do that, create a chatbot and click 'Embed on website'. You can also use the API to communicate with your chatbot anywhere!
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Does it support other languages?
- Yes, NewOaks supports about 95 languages. You can have your sources in any language and ask it questions in any language.
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Can I share a chatbot I created?
- Yes, by default any chatbot you create is private, but you can change the setting to make it public and send it to anyone.
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Is there a free plan?
- No, there is no free plan. But there is a free trial once you register by email. You can also go to www.newoaks.ai and try the demo bot.
Get started with NewOaks AI
NewOaks AI reviews
James McCarthy
December 1, 2024
What do you like most about using NewOaks AI?
I appreciate the automation of 80% of customer inquiries which has significantly reduced our response time. The integration with our existing CRM system was straightforward, allowing us to keep track of customer interactions seamlessly.
What do you dislike most about using NewOaks AI?
The lack of a free plan is disappointing, especially for smaller businesses. Additionally, the customization options for the chatbot could be more extensive to match our branding better.
What problems does NewOaks AI help you solve, and how does this benefit you?
NewOaks AI helps in managing high volumes of customer inquiries without overwhelming our staff. This has allowed our team to focus on more complex queries while the AI handles the routine tasks, improving overall efficiency.
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Sipho Nkosi
December 14, 2024
What do you like most about using NewOaks AI?
The user-friendly interface makes it easy to set up and manage the chatbot. I was able to get it running in no time, which is a big plus for our busy schedule.
What do you dislike most about using NewOaks AI?
Sometimes the AI struggles with understanding complex inquiries. It would be great if it could learn and adapt more effectively over time.
What problems does NewOaks AI help you solve, and how does this benefit you?
It has streamlined our appointment scheduling process, allowing us to handle more inquiries simultaneously. This benefits our business as it leads to increased customer satisfaction and higher conversion rates.
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Arjun Mehta
November 28, 2024
What do you like most about using NewOaks AI?
The automation capabilities are a game-changer. It handles the bulk of our queries without needing constant oversight, which allows my team to focus on more personalized customer service.
What do you dislike most about using NewOaks AI?
I wish there were more tutorials or resources available to help newcomers understand all the features better.
What problems does NewOaks AI help you solve, and how does this benefit you?
It solves the issue of missed customer inquiries, ensuring that potential clients can book appointments anytime. This has led to a noticeable increase in our booking rates.
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